The bad news, then the good news
Bad news first
Sadly, we’re reverting Advancing Research 2022 to a virtual only event; it’ll run three days (March 9-11) instead of two.
It’s heartbreaking—we had an incredibly innovative hybrid event designed for you. We desperately wanted to host you here in NYC. And three years in, we’ve still not had a chance to meet in person!!
But these are uncertain times, and we don’t want you, our speakers, or our team risking exposure to COVID. Let’s hope we’ll go hybrid in 2023.
Now the good part
If you’ve attended any of the seven COVID-era conferences that Rosenfeld Media has produced, you’ve seen (and helped) us tune the virtual experience to the point where it’s on par with great in-person events. From facilitated attendee cohorts and social events to incredibly engaging Slack discussions and our emcee Bria Alexander’s bad dad jokes, we’ve truly designed our way past Zoom fatigue. And you’ll walk away with notes, sketch notes, the decks, resource lists, and of course access to the recordings.
The speaker roster and program are coming together nicely, and the workshop lineup will be announced very soon. Ticket prices go up January 12; if you’re confident that our curation team of Jamika Burge, Jem Ahmed, and Chris Geison can deliver an amazing program along with our fantastic virtual experience (I think you should be!), you might want to register now.
We hope we’ll see you virtually at Advancing Research 2022!
—Lou Rosenfeld and the Rosenfeld Media team
Grab your copy of Life and Death Design: What Life-Saving Technology Can Teach Everyday UX Designers today!
Katie Swindler’s new book will help us redefine how we might view a core human function—specifically, the stress response—and how stress can be an informative tool for designers.
As an experienced presenter who has spoken on UX topics internationally at industry events, Katie believes that brands who wish to truly connect with consumers must expand utility through emotion. She illustrates how leveraging stress-informed design enables users to perform optimally during high-stress or traumatic experiences.
Important questions Katie tackles in her book include:
- How does understanding the stress response help designers deal with high-stress situations?
- How can designers leverage redundancy and biomimicry to enhance a final product?
- How stress-informed design can support experts in a way that preserves an organic workflow?
- How did conscientious attention to detail in design help save the lives of heroic users?
- What is “abusive design,” and how do we avoid it?
- And much, much more!
Life and Death Design contains these and many more fascinating examples that serve as beautifully counter-intuitive resources for designers. Life and Death Design is available to order!
Learn more about Katie here.
Are you a design practitioner or researcher interested in case studies that capture the details and impact of design projects in the public sector? If so, look no further—we’re excited to share news about the Civic Design Library with you!
Curated by the Beeck Center for Social Impact + Innovation at Georgetown University and Rosenfeld Media, the Civic Design library features case studies that provide examples of ways of working, deployed or speculative solutions, and areas of impact that may be reproduced by other organizations seeking to do similar work. Learn more!
Ariel Kennan is a service design and product development leader who has worked across the public, private, academic, and nonprofit sectors. She is currently a Senior Fellow at the Beeck Center for Social Impact + Innovation at Georgetown University. We are pleased to announce that she has joined the curation team of our new Civic Design conference and community, which will be launching soon with our first monthly videoconference. Sign up here to be notified: rosenfeldmedia.com/civic-design-2021/
In this Rosenfeld Review episode, Ariel discusses the myriad of public service projects she’s had a hand in, and particularly the ways in which Civic Design can improve peoples’ lives, especially those who are underprivileged (for example, the application for unemployment benefits during the covid-19 pandemic.)
Creative Reaction Lab — building capacity in historically marginalized communities and training designers to work in new ways. www.creativereactionlab.com/
We are excited to welcome Charlotte Lee as a co-curator of our new Civic Design conference and community, which will be launching soon with our first monthly videoconference. Sign up here to be notified.
In this episode, Charlotte and Lou discuss the intersection of design and technology, machine learning, how the House of Representatives legislates, and more. She also shares details about her current project, redesigning congress.gov, and a peek into what you can expect from the Civic Design Conference.
Looking for a great read? Charlotte recommends: Humanocracy by Gary Hamel and Michele Zanini
Charlotte Lee is an award-winning entrepreneur and human-centered design practitioner based in Washington D.C. She is the founder and CEO of Monday Design Company, a service design consultancy as well as Kastling Group, a digital transformation consultancy. She is a strategic advisor to public and private executives in organizations undergoing IT modernization. Many of her clients seek partnership to help execute their vision of a holistic view of transformation that places human achievement as the measure of success. Her professional path in product management and user experience design was taken with the vision of a more human-friendly world in every way. Charlotte’s current portfolio at the House of Representatives exemplifies her two biggest passions- human centricity and strengthening democracy. She is very energized by the opportunity to apply HCD and design thinking to examine and reimagine the way ideas turn into law.
Caroline’s book Surveys That Work: A Practical Guide for Designing and Running Better Surveys is a decade in the making — and finally coming in July 2021! Here, Caroline shares some glimpses into the methodologies and tricks she’ll share in the book, and how it evolved along the years.
Mentor Black Business blackbusiness.mcsaatchi.com/ founded by Akil Benjamin
More about the book:
Surveys That Work explains a seven-step process for designing, running, and reporting on a survey that gets accurate results. In a no-nonsense style with plenty of examples about real-world compromises, the book focuses on reducing the errors that make up Total Survey Error—a key concept in survey methodology. If you are conducting a survey, this book is a must-have.
Jim and Lou go way back – to when they still called it “library school!” Thirty years later, Jim is a NY Times bestselling author who specializes in science-themed graphic novels on subjects ranging from Jane Goodall to Alan Turing.
Here, Lou and Jim discuss the evolution of cartoon and graphic novels, how their audiences have changed over time, and the role of storyboarding in their respective crafts.
Jim is the author of fourteen (and counting) graphic novels about scientists. His most recent books include Naturalist (with E.O. Wilson), Astronauts: Women on the Final Frontier, Hawking, about the famous cosmologist; The Imitation Game, a biography of Alan Turing; Primates, about Jane Goodall, Dian Fossey, and Biruté Galdikas; and Feynman, a book about the Nobel-prize winning physicist, bongo-playing artist, and raconteur Richard Feynman. His books are New York Times bestsellers, have been translated into over a dozen languages, and have received praise from publications ranging from Nature and Physics World to Entertainment Weekly and Variety. Jim lives in Michigan and comes to comics via careers in nuclear engineering and librarianship.
- “Ologies” podcast with Alie Ward
- “99% Invisible” podcast with Roman Mars
- 826 National, which provides writing and tutoring support for kids across the U.S. (Jim has tutored and taught for 826michigan for over a decade.)
- The Sirens of Mars by Sarah Stewart Johnson
- Once Upon a Time I Lived on Mars by Kate Greene
Diana Deibel and Rebecca Evanhoe first crossed paths on a Slack channel back in 2018, where they were seeking out colleagues who might know a thing or two about conversation design… Fast forward to 2021, and their new book on conversation design is finished and available for preorder! Conversations with Things teaches you how to design conversations that are useful, ethical, and human-centered—because everyone deserves to be understood, especially you. In this episode, they chat with Lou about writing the book, the ethics of voice design, and more.
- Design Justice: Community-Led Practices to Build the Worlds We Need By Sasha Costanza-Chock
- Design Justice Network
Jared Spool has been practicing UX for decades. When Jobs To Be Done arrived, it seemed to him to be just one of those new labels for stuff we’ve always been doing.
Jim Kalbach doesn’t agree. His decades of UX experience have led him to become a strong proponent and practitioner of Jobs to be Done. In fact, he wrote the best book on the topic, the Jobs to be Done Playbook.
Now, Jared is curious. Since Jim is so passionate about Jobs to be Done, has Jared mis-judged it? Is there more to this than Jared originally thought?
Come watch while Jim tries his darnedest to set Jared right. Or maybe we’ll find out if Jared has been right all along, and this is just new packaging for an old practice. Either way, you don’t want to miss this. Register for this event.