Corporate Training

Corporate training—on-site workshops taught by leading user experience design experts

Have an acknowledged thought leader teach one of these 1-2 day courses, tailored to your needs, at your office. (Typically taught for groups of 10-50.)

Click here to download our catalog. Want to learn more? Let’s talk.

All Courses

Course
Expert Instructor
 
Accessible UX: Creating a web for everyone

Let’s get past the idea that checklists and compliance all there is to accessibility. The results are predictable: technical compliance instead of delightful experiences.  Even worse, barriers to accessibility are often baked into the design and difficult to fix at the end of a project.

Whitney Quesenbery - Co-author of A Web for Everyone and Storytelling for User Experience
Business Thinking for UXers

What you’ll learn UX researchers and designers have powerful tools for understanding people, but their training often lacks key skills needed to navigate and influence the business environments in which they work. This workshop will give you the business acumen you need to amplify your impact within your own organization or your clients’ organizations. Covering the fundamentals of finance, organizational structure, and strategy, you’ll learn the tools and frameworks that drive business thinking and decision making, and learn to be a better interlocutor between traditional business functions and your own function or department. You’ll leave the workshop with:

Carolyn Hou - Founder, Arlo Labs
Crafting Metrics for UX Success

Most company metrics and analytics miss the most important question: “Does our product work for our users?” By adding meaningful metrics for UX success to a design toolkit, teams are better equipped to measure interactions that are core to the product’s purpose. When relevant metrics are used to inform and support design decisions, the results can be both strategic and persuasive.

Kate Rutter - Lean strategist with visual communication chops
Design Operations Essentials

Historically, design practices have focused on process, methods, and craft. But this limits design’s potential—design leaders can provide more value to their organizations by implementing robust DesignOps. In Design Operations Essentials, Dave Malouf will introduce participants to the three lenses of DesignOps, and how each one helps an organization increase the value it gets from its design practice. Participants will learn frameworks from strategic thinking and service design so they can start developing their own operational models for their design practices.

Dave Malouf - Consultant, Coach, Teacher
Design Systems and DesignOps

You might already be familiar with the “components” part of design systems, but what comes next? How are design systems best used by team members other than designers and engineers like product managers and content creators? What’s the best way to get them used by as many people as is appropriate? Who shouldn’t use a design system? What should success metrics look like? SuperFriendly founder and CEO Dan Mall will walk you through common design system pitfalls, how to avoid and escape them, and all the other intermediate-level stuff that everyone’s asking to help you see how they apply to your specific organization.

Dan Mall - Founder and CEO of SuperFriendly
Designing Your Design Organization

As a design organization grows and becomes more complex, designers are spread too thin and don’t feel good about the quality of their work. How best to work within cross-functional teams is unclear. Retention suffers as designers feel ineffective and their career growth isn’t being given sufficient attention. Recruiting and hiring practices aren’t filling roles quickly enough, leaving gaps throughout the organization. Design leaders can’t devote their energy to creative leadership as operational challenges take precedence. The user experience has lost cohesion as more and more isolated teams contribute to it.

Peter Merholz - Co-author of Org Design for Design Orgs
Detangling Information Architecture with Object-Oriented UX

What you’ll learn Many UX designers, product owners, and the people responsible for the digital world are facing incredible complexity. As they try to design simple front-end solutions for their users, the back-end reality of multiple databases, multi-level permissions, APIs, and content governance often seems impossible to tame. In this workshop, participants learn Object-Oriented UX, a methodology that helps wrangle that complexity into a tidy array of color-coded sticky notes. Participants will return to their organizations with a repeatable, scaleable, and collaborative tool for detangling—and visualizing—even the most convoluted IAs.

Sophia Prater and Bram Wessel - Sophia Prater is the “chief evangelist” for object-oriented UX, a methodology she began popularizing back in 2013. She’s also the organizer…
Information Architecture Essentials

More of our transactions and social interactions are moving online every day. People access these digital products and services using a growing variety of devices: notebook computers, mobile phones, wearables, voice-driven smart assistants, and more. Good experience requires that these systems be coherent and understandable. As a result, information architecture (IA) is more important today than ever before.

Jorge Arango - Information Architect and author of Living in Information
Interaction Design: 10X Faster, 10X Better

Many designers jump to sketching and prototyping before they understand and define the application at a conceptual level (known as the grammar layer in Semantic IxD). The result is incoherent, overly complex applications with an order of magnitude more screens than necessary. The goal of UX Magic is to teach the Semantic IxD Method to enable UX practitioners achieve their objective with the minimum number of screens and the shortest task flows  before the first UX sketches are even produced.

Daniel J. Rosenberg - Daniel Rosenberg is a well-known UX designer, author and educator, whose design career has spanned over 4 decades.  He is…
Mapping the User Experience

Few organizations deliberately want to create a bad user experience for the people they serve, yet we see even the best-intentioned organizations doing it all the time. The fundamental problem is one of alignment: organizations are out of sync with what the people they serve actually experience. Misalignment impacts the entire enterprise: teams lack a common purpose, solutions are built that are detached from reality, there is a focus on technology rather than experience, and strategy is shortsighted.

Jim Kalbach - Design strategist and author of The Jobs To Be Done Playbook
Denise Jacobs - Founder + CEO of The Creative Dose
Practical Jobs To Be Done

What you’ll learn Learn core concepts of JTBD from a recognized leader through hands-on exercises so you can put techniques to work right away.

Jim Kalbach - Design strategist and author of The Jobs To Be Done Playbook
Storytelling for User and Customer Experience

Stories in UX are data shaped into a useful, compelling format to explore insights about the real people who use our products and services, and connect the dots from user research to the final product – weaving through early sketches, personas, and journey maps. In this workshop, you’ll spend the day working with stories, trying out techniques from word sketches to cartoons and storyboards and learn how to shape and share insights from UX research that keep design solutions connected to user needs.

Whitney Quesenbery - Co-author of A Web for Everyone and Storytelling for User Experience

Want to learn more?

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Need something else? Attend a workshop at one of our conferences—check the program pages for Design at Scale, Advancing Research or the DesignOps Summit for more information, or attend one of our regularly scheduled virtual workshops

What they say about us

  • Rosenfeld Media’s training jump-started our team’s user experience skills and gave us practical tools we were immediately able to put to use.

    Steve Viarengo, Vice President of Product, Oracle Taleo

  • Our experience with two recent Rosenfeld Media workshops was top notch. Both presenters were professional, engaging, and highly credible. They took the time in advance to understand our business and tailored their content to meet our specific needs. We are looking forward to engaging them on more topics.

    Tracy Loring, Senior Manager, Product Competency Team, Rackspace

  • We found Boon to be extremely knowledgeable, as well as a great facilitator, who helped us get the most out of our recent information architecture workshops.   Our internal team had many ‘a-ha’ moments and the benefits of these, as well as many other discoveries, will be recognized across more areas of our organization than we had anticipated!

    Theresa Richwine
    Webmaster, Office of College Advancement, HACC, Central Pennsylvania’s Community College

  • Rosenfeld Media helped jumpstart our ‘UXstudio’ by creating low cost ways to get feedback and buy-in from users and stakeholders. We continue to grow as an organization with the tools and techniques they left with us.

    Brian Colcord, Senior Director, UX and Product Design, LogMeIn

  • I’m continually impressed with the range of offerings from Rosenfeld Media. We have benefited from training that immediately moved our design and development practices to insights and techniques that will pay long-term dividends as we apply them to our strategic processes.

    Christian Rohrer, Chief Design Officer, Consumer and Mobile, McAfee (An Intel Company)