Corporate training—on-site workshops taught by leading user experience design experts

Have an acknowledged thought leader teach one of these 1-2 day courses, tailored to your needs, at your office. (Typically taught for groups of 10-50.)

All Courses

Course
Expert Instructor
 
Advanced Problem Space Research

The advanced workshop focuses on formal data analysis and mental model diagrams. To get the most out of the content of this workshop, you must already be skilled at listening sessions.

Indi Young - Trailblazing empathy researcher
Better Meetings by Design

What is an effective meeting? From project kick-offs to postmortems, great meeting experiences are filled with empathy, trust, and cross-disciplinary collaboration that leads to new ideas. The most effective meetings are the ones where we allow exploration and risk, but ultimately hone in on the smartest stuff. So how do you get your team, department, or organization headed in this direction?

Kevin M. Hoffman - Combines meetings and design for positive change
Brand-driven content strategy

Brand-driven content strategy complements user-centered design and empowers visual design. If you manage, mentor, or practice content marketing, content strategy, or in-house design, a brand-driven perspective can help focus and facilitate your work.

Margot Bloomstein - Brand and content strategist and author of Content Strategy at Work
Do It Yourself Usability Testing

After I finished writing Don't Make Me Think, I spent five years teaching a workshop about basic usability principles.

Steve Krug - Unsurpassed at stating the obvious to good effect
Information Architecture Essentials

More of our transactions and social interactions are moving online every day. People access these digital products and services using a growing variety of devices: notebook computers, mobile phones, wearables, voice-driven smart assistants, and more.

Jorge Arango - Information Architect
Interviewing users: uncovering compelling insights

Interviewing is undeniably one of the most valuable and commonly used user research tools. Yet it’s often not used well, because:

Steve Portigal - Expert at interviewing people, student of what makes culture
Introduction to Design Operations

Historically, design practices have focused on process, methods, and craft. But this limits design’s potential—design leaders can provide more value to their organizations by implementing robust DesignOps. In Introduction to Design Operations, Dave Malouf will introduce participants to the three lenses of DesignOps, and how each one helps an organization increase the value it gets from its design practice. Participants will learn frameworks from strategic thinking and service design so they can start developing their own operational models for their design practices.

Dave Malouf - Consultant, Coach, Teacher
Introduction to User Experience

This one or two day workshop will train anyone—regardless of their current skill level—in what makes and how to create a great user experience. The teacher will lead the class through a series of developmental exercises that stress user centered design, design thinking methodology, and the importance of considering what success looks like before trying to find a solution.

Jason CranfordTeague - Digital design trailblazer
Mapping experiences: from insight to action

Who this is for This course is intended for anyone involved in design and marketing activities that seek to map the customer or user experience for the purpose of improving products, services and communication. This includes designers, user experience specialists, and product managers, as well as marketers and others dealing with product and service provision. The course is intended for participants with an intermediate knowledge of mapping and customer-facing work.

Jim Kalbach - Design strategist and author of Designing Web Navigation
Measure What Matters: Crafting UX Success Metrics

Who is this for? Our primary audience is made up of managers and practitioners from product design teams. This course also is great for entrepreneurs, intrapraneurs, founders, and innovation team members. The workshop’s content is accessible for all skill levels. Basic understanding of product design terminology and concepts is the only prerequisite knowledge.

Kate Rutter - Lean strategist with visual communication chops
Storytelling to connect the dots in your UX process

Stories in UX are data shaped into a useful, compelling format to explore insights about the real people who use our products and services. They connect the dots from user research to the final product - weaving through early sketches, personas, and journey maps. When you translate insights about user needs from the data into a good story, you can drive product requirements and inform your design decisions to create great products and services.

Whitney Quesenbery - Connects people, their stories, and user research to tackle wicked problems
Web Governance

Who in your organization gets to make the big decisions about your web site? Multiple departments trying to control what goes on the site and conflicting ideas about the site's purpose are a common recipe for heartache, frustration, wasted opportunities, and worst of all, a confusing digital presence.

Lisa Welchman - Master of corporate governance and digital strategy

Want to learn more?

Let's Talk

Need something else? Attend a workshop at one of our conferences—check the program pages for Enterprise UX or the DesignOps Summit for more information.

What they say about us

  • Rosenfeld Media’s training jump-started our team’s user experience skills and gave us practical tools we were immediately able to put to use.

    Steve Viarengo, Vice President of Product, Oracle Taleo

  • Our experience with two recent Rosenfeld Media workshops was top notch. Both presenters were professional, engaging, and highly credible. They took the time in advance to understand our business and tailored their content to meet our specific needs. We are looking forward to engaging them on more topics.

    Tracy Loring, Senior Manager, Product Competency Team, Rackspace

  • We found Boon to be extremely knowledgeable, as well as a great facilitator, who helped us get the most out of our recent information architecture workshops.   Our internal team had many ‘a-ha’ moments and the benefits of these, as well as many other discoveries, will be recognized across more areas of our organization than we had anticipated!

    Theresa Richwine
    Webmaster, Office of College Advancement, HACC, Central Pennsylvania’s Community College

  • Rosenfeld Media helped jumpstart our ‘UXstudio’ by creating low cost ways to get feedback and buy-in from users and stakeholders. We continue to grow as an organization with the tools and techniques they left with us.

    Brian Colcord, Senior Director, UX and Product Design, LogMeIn

  • I’m continually impressed with the range of offerings from Rosenfeld Media. We have benefited from training that immediately moved our design and development practices to insights and techniques that will pay long-term dividends as we apply them to our strategic processes.

    Christian Rohrer, Chief Design Officer, Consumer and Mobile, McAfee (An Intel Company)