Frequently Asked Questions
Will I be able to ask the instructor questions?
Yes, you will be able to communicate with the instructor (and, likely, other attendees) via Zoom (audio and chat). Instructors may also choose to use Slack as well.
Do I need any special technology to attend this workshop?
You’ll access the workshop via Zoom. Individual workshops may also use other tools, like Slack for discussion and virtual whiteboards (e.g., MURAL, Miro) for collaborative work. We’ll make sure you know well in advance of any technical requirements beyond using Zoom.
As this is a remotely taught workshop that includes video, please ideally have fast WiFi or Ethernet connection if at all possible, and quit applications running in the background that might rob your connection’s bandwidth.
Are you offering any discounts?
Groups of 3 or more can get 10% off for groups of 3 or more. Use the code GROUP at checkout.
If you work in government, education, or for a not-for-profit organization, all individual ticket prices are discounted by 25%. Enter code DISCOUNT25 during registration. Register using a .gov, .org, or .edu email address.
Will I get to watch recordings?
Yes, we will make recordings of your workshop available within about a week after the workshop concludes.
What other content will be provided?
As a registered attendee, you’ll receive access to workbooks, the instructor’s deck, and other materials the instructor may provide you.
What if I have technical problems?
We encourage you to test your technology prior to the workshop. We’ll offer a technology troubleshooting session just before the workshop begins.
What should I do if I need closed-captioning?
Upon request, we’ll provide you with closed-captioned access to the presentations. If you have other accessibility-related needs or questions, please email firstname.lastname@example.org ASAP to let us know.
How many people are allowed to watch the conference on my end?
Your ticket is for a single attendee only. We do make group discounts available as well; select the group ticket type when registering.