Virtual UX workshops taught by acknowledged industry leaders.

Rosenfeld Media’s virtual training is designed with you in mind. Our workshops combine the cutting edge expertise of some of the world’s leading UX experts with the same high quality that people love about Rosenfeld Media’s UX books and conferences. And they’ve been expertly virtualized; you’ll learn critical new skills in engaging ways from the comfort of your office or home—without feeling drained by the end of the day.

Our virtual workshops:

  • Are taught by a roster of true UX experts, many of whom have written the definitive books on their topics
  • Focus on actionable take-aways and skills for you to bring back to the office
  • Combine lecture, discussion, group and individual exercises, and other teaching techniques that will engage you and fit your learning style
  • Offer a certificate of completion so your boss and your HR department will be happy

Discounts are available for groups who register concurrently. We’re looking forward to learning with you!

Upcoming workshops

Holistic Insights: Collapsing Functional Silos for Maximum Impact

with Jill Fruchter

8 hours over 1 segment: March 30, 2023

In this workshop, you’ll learn how to pose and answer unasked questions to fill the information gaps that challenge your ability to deliver impact-driven insights. We’ll explore the unique role of the researcher in “data-driven” environments to engage and practice a mixed methods mindset.

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Becoming Trauma-Informed: Applying Theory, Care, and Practical Skills for Research and Design

with Melissa Eggleston and Carol F. Scott

10 hours over 3 segments: April 4-6, 2023

With trauma on the rise, it’s inevitable that we will conduct research with and design products for people with trauma histories. A trauma-informed approach to research and design can help prevent or mitigate these harms. In this workshop, you’ll learn all about trauma-informed work, including trauma theory, trauma impacts and types, and its evolution.

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Research that Influences

with Dave Hora

8 hours over 1 segment: March 30, 2023

What does it take to build research into an influential and indispensable fixture of the organization? It’s not just doing the work: these days, technical execution and research capability are table stakes. In this workshop we’ll learn to sense, model, and target key areas for research growth in the organization.

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Quant UX Research for Qual-Focused Researchers

with Paula Bach and Anna Wu

8 hours over 1 segment: March 30, 2023

**As of March 10, this workshop is sold out. You can join the waiting list by filling out this form.**

UX researchers often rely on a common toolkit of qualitative research methods, such as interviews and usability testing. But more complex research problems require us to employ quantitative approaches side-by-side with our qualitative tools, combining them in powerful new ways that can be immensely impactful.In this workshop, we will cover common quantitative approaches to UX research for qual-minded research professionals who want to uplevel their quantitative skills.

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Research Repositories that Deliver

with Jake Burghardt

8 hours over 1 segment: March 30, 2023

**As of March 10, this workshop is sold out. You can join the waiting list by filling out this form.**

In this workshop, we’ll discuss the state of research knowledge management in tech, and dig into what success could look like beyond making assets findable, including: driving product goals, integrating into backlogs, initiating design concepts, and more. We’ll then unpack how to plan your next research repository effort based on the increased impacts you want to see.

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Past Workshops

Survival Metrics: How to Pivot With Strategy, Instead of Against It

with Adam Thomas

8 hours in one segment: December 7, 2022

Survival metrics gives you the tools to create metrics framed as stop, pivot, and invest to clearly communicate when you need to change direction. You’ll learn how to make change stick, and how to do it in a fast, data informed, and politically safe way.

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Plain Language: Civic Design’s Must-Have

with Katherine Spivey

8 hours in one segment: November 15, 2022

As we center design on the people using a site, we also center the words. We question language and wording choices. We change how we arrange the words. Join Katherine Spivey for a full day focusing on content and information design using plain language to increase your site content’s impact and meet your audiences’ needs.

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Radical Participatory Research

with Victor Udoewa

8 hours in one segment: November 15, 2022

This workshop will start with a short, general introduction to Participatory Research methodologies, and then specifically introduce a type of relational research called Radical Participatory Research (RPR), a meta-methodology. We will explore ways to transition to RPR, team recruitment, bias awareness, transitional facilitation, intersectional research, asset-based methodologies, compensation, evaluation, and RPR advocacy.

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Make Design Systems People Want to Use

with Dan Mall

12 hours over 4 segments: September 29-30, October 6-7, 2022

SuperFriendly founder and CEO Dan Mall will walk you through the difference between component libraries and true design systems, new workflows for tighter collaboration between designers and engineers, how to measure success, and a lot more.

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Measuring Impact in DesignOps

with Farid Sabitov and Z

10 hours over 3 segments: September 20-22, 2022

The most challenging part of DesignOps is actually helping the design department to communicate impact at scale. Together with Z and Farid, we are going to help you to create your own story of how different practices and teams within your organization can put more focus on outcomes based on the real metrics.

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The Content Strategy Practice Blueprint: Building from the Ground Up

with Natalie Marie Dunbar

10 hours over 3 segments: September 14-16, 2022

You’ll learn the five components to the practice building process that comprise the Content Strategy Practice Blueprint, detailed in Natalie’s recently published Rosenfeld Media book, From Solo to Scaled: Building a Sustainable Content Strategy Practice.

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From Ladder to Trellis: Building Flexible Career Architectures for UX Teams

with Peter Merholz

8 hours over 4 sessions: September 12-15, 2022

In this workshop, Peter Merholz will show how the integration of a robust Skills Taxonomy and Leveling Framework enables a “corporate trellis” career architecture across disciplines (design, research, and content) and leadership types. Learn to  shape these flexible career architectures into HR-friendly tools that succeed even in highly bureaucratic environments like financial services.

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DesignOps Fundamentals: Tangible Benefits, Measurable Outcomes

with Dave Malouf

10 hours over 2 segments: September 14-15, 2022

This workshop will take you on a journey from developing a custom DesignOps strategy or practice to ensuring its delivery and ongoing assessment. You’ll learn clear methods and techniques to assess the needs of your design team, prioritize initiatives, sequence projects, and measure impact. And you’ll walk away with an approach that enables you to better understand your design teams’ health and performance, and business and engagement models.

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Taking your DesignOps to the Next Level

with Kristine Berry and Jenny Price

10 hours over 3 segments: August 29, 31 and September 1, 2022

Enabling DesignOps at scale brings the promise of effective transformation for design teams—their capabilities, performance, and business outcomes. But what does it take to operationalize this within your organization and within your team?

Jenny Price and Kristine Berry, two IBM DesignOps leaders, will lead participants through a series of IBM Design Thinking exercises and assess their DesignOps Capabilities that will ultimately result in a customized roadmap of opportunities that participants can bring back to their teams.

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Frequently Asked Questions

Will I be able to ask the instructor questions?
Yes, you will be able to communicate with the instructor (and, likely, other attendees) via Zoom (audio and chat). Instructors may also choose to use Slack as well.

Do I need any special technology to attend this workshop?
You’ll access the workshop via Zoom. Individual workshops may also use other tools, like Slack for discussion and virtual whiteboards (e.g., MURAL, Miro) for collaborative work. We’ll make sure you know well in advance of any technical requirements beyond using Zoom.

As this is a remotely taught workshop that includes video, please ideally have fast WiFi or Ethernet connection if at all possible, and quit applications running in the background that might rob your connection’s bandwidth.

Are you offering any discounts?
Groups of 3 or more can get 10% off for groups of 3 or more. Use the code GROUP at checkout.

If you work in government, education, or for a not-for-profit organization, all individual ticket prices are discounted by 25%. Enter code DISCOUNT25 during registration. Register using a .gov, .org, or .edu email address.


Will I get to watch recordings?
Yes, we will make recordings of your workshop available within about a week after the workshop concludes.

What other content will be provided?
As a registered attendee, you’ll receive access to workbooks, the instructor’s deck, and other materials the instructor may provide you.

What if I have technical problems?
We encourage you to test your technology prior to the workshop. We’ll offer a technology troubleshooting session just before the workshop begins.

What should I do if I need closed-captioning?
Upon request, we’ll provide you with closed-captioned access to the presentations. If you have other accessibility-related needs or questions, please email ASAP to let us know.

How many people are allowed to watch the conference on my end?
Your ticket is for a single attendee only. We do make group discounts available as well; select the group ticket type when registering.