News & Announcements

The latest from Rosenfeld Media

The latest from Rosenfeld Media

  • Podcast: Women Talk Design with Danielle Barnes

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    Creating and maintaining an inclusive environment that makes anyone feel welcome requires conscious and consistent effort. Whether it’s presentation, operation, or curation—incorporating your team’s voices in a healthy and organic manner as a business practice requires thinking outside the box.

    In this episode of the Rosenfeld Review, you’ll hear from Danielle Barnes, CEO of Women Talk Design, as she and Lou discuss the fundamentals of designing meetings and conference presentations that are more inclusive.

    Key points Danielle and Lou address include:

    • Remolding non-inclusive systems to which women and non-binary folks are forced to adapt;
    • Assigning rotating facilitator roles, and how those roles can promote inclusivity;
    • How truly “listening” to those who are speaking can give facilitators the insights they need to curate a fantastic meeting;
    • Raising awareness for the consequences of being talked over, and how to drive safety and accessibility in meetings for team members; and
    • Tips to improve your natural stage presence when giving a talk.

    You’ll also hear insights in how to create more inclusive environments by empowering those whose voices are not heard—and how safe spaces, when done right, help make this happen.

    Podcast: Product Management for UX People with Author Christian Crumlish

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    What connects product designers and UXers? And does that connection help in the transition from UX to product management?

    In this episode of the Rosenfeld Review, you’ll meet Christian Crumlish, Founder of Design in Product and author of the soon-to-be released Product Management for UX People. Christian and Lou deep dive into the world of product management and its relationship with UX, as well as the advantages design practitioners share when moving into product management roles.

    Highlights from this discussion include:

    • Understanding the current state of product management relative to UX;
    • The superpower designers can tap into when communicating effectively, and how that skill is inherently utilized by product management folks (the “language of the bosses”);
    • How designers/strategists/researchers share an advantage by shifting to product management through intuitively asking questions such as “how will we grow?” and “how can we keep this going?” with consideration to cost-effective solutions;
    • The need to be decisive in the face of fairly complex issues across the time-horizon; and
    • Why honing in on the value of listening closely to those who work adjacent to product managers will help define the cross-functional roadmap.

    Podcast: Radical Participatory Research—Decolonizing Participatory Processes

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    Although large areas of the federal government focused on design as a practice do not closely involve the citizenry in their design processes, Victor Udoewa, Chief Experience Officer and Service Design Lead, NASA, has taken a vastly different approach to end user design methodology in government.

    In this episode of the Rosenfeld Review, Victor brings us up to speed on participatory design and its pros and cons. He also explains his radical approach to it—a meta-methodology he’s used in service and system design—and how his radical approach enables people to participate in and influence high-level government design projects.

    Victor shares his insights around key areas of participatory design, including:

    • A redefined approach to “radical” participatory design, and how this difference meaningfully distinguishes his work from a socio-human perspective
    • A focus on his department’s efforts to help develop the economy in support of small businesses
    • Weighing the impact of “power” in design organizations as they shape methodology from a higher-level perspective
    • How incorporating end user insights can holistically influence design outcomes despite existing power dynamics that may have previously stunted those opportunities
    • How methods such as the collaborative design studio can derive a wider range of insights from end users
    • Demystifying participatory design by bridging the gap between old and new perspectives
    • Rethinking how information is shared from a socio-economic perspective
    • The benefits in shifting research from an investigation-based methodology to a more humanistic approach, such as navigating a socio-human system
    • Rethinking poverty as the lack of relationships from which money flows, and how this parallel can be drawn with information/research initiatives

    Learn more from Victor’s talk, “Radical Participatory Research: Decolonizing Participatory Processes” at our upcoming virtual conference, Advancing Research 2022 (virtual, March 9-11). Register today!

    Apply for a Scholarship to Advancing Research 2022

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    Advancing Research 2022: We’re shifting from hybrid to virtual

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    The bad news, then the good news

    Bad news first

    Sadly, we’re reverting Advancing Research 2022 to a virtual only event; it’ll run three days (March 9-11) instead of two.

    It’s heartbreaking—we had an incredibly innovative hybrid event designed for you. We desperately wanted to host you here in NYC. And three years in, we’ve still not had a chance to meet in person!!

    But these are uncertain times, and we don’t want you, our speakers, or our team risking exposure to COVID. Let’s hope we’ll go hybrid in 2023.

    Now the good part

    If you’ve attended any of the seven COVID-era conferences that Rosenfeld Media has produced, you’ve seen (and helped) us tune the virtual experience to the point where it’s on par with great in-person events. From facilitated attendee cohorts and social events to incredibly engaging Slack discussions and our emcee Bria Alexander’s bad dad jokes, we’ve truly designed our way past Zoom fatigue. And you’ll walk away with notes, sketch notes, the decks, resource lists, and of course access to the recordings.

    The speaker roster and program are coming together nicely, and the workshop lineup will be announced very soon. Ticket prices go up January 12; if you’re confident that our curation team of Jamika Burge, Jem Ahmed, and Chris Geison can deliver an amazing program along with our fantastic virtual experience (I think you should be!), you might want to register now.

    We hope we’ll see you virtually at Advancing Research 2022!


    —Lou Rosenfeld and the Rosenfeld Media team

    Life and Death Design by Katie Swindler is available now!

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    Grab your copy of Life and Death Design: What Life-Saving Technology Can Teach Everyday UX Designers today!

    Katie Swindler’s new book will help us redefine how we might view a core human function—specifically, the stress response—and how stress can be an informative tool for designers.

    As an experienced presenter who has spoken on UX topics internationally at industry events, Katie believes that brands who wish to truly connect with consumers must expand utility through emotion. She illustrates how leveraging stress-informed design enables users to perform optimally during high-stress or traumatic experiences.

    Important questions Katie tackles in her book include:

    • How does understanding the stress response help designers deal with high-stress situations?
    • How can designers leverage redundancy and biomimicry to enhance a final product?
    • How stress-informed design can support experts in a way that preserves an organic workflow?
    • How did conscientious attention to detail in design help save the lives of heroic users?
    • What is “abusive design,” and how do we avoid it?
    • And much, much more!

    Life and Death Design contains these and many more fascinating examples that serve as beautifully counter-intuitive resources for designers. Life and Death Design is available to order!

    Learn more about Katie here.

    We’ve launched the Civic Design Library

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    Are you a design practitioner or researcher interested in case studies that capture the details and impact of design projects in the public sector? If so, look no further—we’re excited to share news about the Civic Design Library with you!

    Civic Design Library

    Curated by the Beeck Center for Social Impact + Innovation at Georgetown University and Rosenfeld Media, the Civic Design library features case studies that provide examples of ways of working, deployed or speculative solutions, and areas of impact that may be reproduced by other organizations seeking to do similar work. Learn more!

    Podcast: Meet Ariel Kennan, Civic Design Co-curator

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    Ariel Kennan is a service design and product development leader who has worked across the public, private, academic, and nonprofit sectors. She is currently a Senior Fellow at the Beeck Center for Social Impact + Innovation at Georgetown University. We are pleased to announce that she has joined the curation team of our new Civic Design conference and community, which will be launching soon with our first monthly videoconference. Sign up here to be notified:

    In this Rosenfeld Review episode, Ariel discusses the myriad of public service projects she’s had a hand in, and particularly the ways in which Civic Design can improve peoples’ lives, especially those who are underprivileged (for example, the application for unemployment benefits during the covid-19 pandemic.)

    Ariel recommends:
    Creative Reaction Lab — building capacity in historically marginalized communities and training designers to work in new ways.

    Podcast: Meet Charlotte Lee, Civic Design Co-curator

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    We are excited to welcome Charlotte Lee as a co-curator of our new Civic Design conference and community, which will be launching soon with our first monthly videoconference. Sign up here to be notified.

    In this episode, Charlotte and Lou discuss the intersection of design and technology, machine learning, how the House of Representatives legislates, and more. She also shares details about her current project, redesigning, and a peek into what you can expect from the Civic Design Conference.

    Looking for a great read? Charlotte recommends: Humanocracy by Gary Hamel and Michele Zanini

    About Charlotte:

    Charlotte Lee is an award-winning entrepreneur and human-centered design practitioner based in Washington D.C. She is the founder and CEO of Monday Design Company, a service design consultancy as well as Kastling Group, a digital transformation consultancy. She is a strategic advisor to public and private executives in organizations undergoing IT modernization. Many of her clients seek partnership to help execute their vision of a holistic view of transformation that places human achievement as the measure of success. Her professional path in product management and user experience design was taken with the vision of a more human-friendly world in every way. Charlotte’s current portfolio at the House of Representatives exemplifies her two biggest passions- human centricity and strengthening democracy. She is very energized by the opportunity to apply HCD and design thinking to examine and reimagine the way ideas turn into law.

    Podcast: Surveys That Work with Caroline Jarrett

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    Caroline’s book Surveys That Work: A Practical Guide for Designing and Running Better Surveys is a decade in the making — and finally coming in July 2021! Here, Caroline shares some glimpses into the methodologies and tricks she’ll share in the book, and how it evolved along the years.



    Caroline recommends:
    Mentor Black Business founded by Akil Benjamin

    More about the book:
    Surveys That Work explains a seven-step process for designing, running, and reporting on a survey that gets accurate results. In a no-nonsense style with plenty of examples about real-world compromises, the book focuses on reducing the errors that make up Total Survey Error—a key concept in survey methodology. If you are conducting a survey, this book is a must-have.