Now available! Service Design (2nd edition)

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09/29/2025
The Game Development Strategy Guide: Read the first chapter
07/29/2025
We Need to Talk…About Conflict in the Workplace
06/03/2025
Introducing the (new and improved) Rosenverse
02/25/2025
AI is the future of UX. Here’s how to prepare.
02/01/2025
5 Hands-on virtual workshops to level up your UX Research skills
01/14/2025
Advancing Research 2025: A Conference for the Future of Research
09/10/2024
Why the DesignOps Summit 2024 is a Must-Attend Event for Design Operations Professionals
08/02/2024
Apply to speak at Advancing Service Design, a new conference from Rosenfeld
07/24/2024
Introducing our Advancing Research community workshop series!
05/20/2024
Unlock Organizational Success with Harry Max’s New Book, Managing Priorities: How to Create Better Plans and Make Smarter Decisions
05/13/2024
5 Resources for implementing AI into your UX design process
04/23/2024
Navigating the future of UX with Designing with AI 2024, a new virtual conference from Rosenfeld
04/08/2024
Unlocking Insights: 3 Inspiring Highlights from the Advancing Research 2024 Conference
01/23/2024
Experience the Future of Research at Advancing Research 2024
01/03/2024
Enhance Your Digital Note-taking with Jorge Arango’s Newest Release, Duly Noted: Extend Your Mind Through Connected Notes
12/13/2023
Some changes for 2024
11/28/2023
Explore Rosenfeld’s Newest Release, Design That Scales: Creating a Sustainable Design System Practice
10/20/2023
Design in Product 2023 Full Program Announced
09/08/2023
Unveiling Rosenfeld’s newest book, Design for Learning: User Experience in Online Teaching and Learning
08/17/2023
Becoming a changemaker: 3 takeaways from 3 designers of change
06/29/2023
The DesignOps Summit Conference Program is Now Live!
06/09/2023
Enterprise UX 2023 Conference Materials are Available
01/11/2023
Podcast: Changemakers Maria Giudice and Christopher Ireland discuss their new book
08/25/2022
This week: What Every Designer Should Know about Interface Engineering
08/17/2022
Mobile Design Strategy: Don’t Make This Mistake
08/05/2022
Podcast: Design Beyond Devices—Creating Multimodal, Cross-Device Experiences with Cheryl Platz
07/12/2022
Podcast: Making Conferences More Accessible with Darryl Adams, Intel’s Director of Accessibility
07/07/2022
Community Videoconference: Leading through the long tail of trauma
06/20/2022
Excerpt: Chapter One of our Newest Title, From Solo to Scaled by Natalie M. Dunbar
06/20/2022
A Guide to Success for Content Designers and Strategists
06/14/2022
Natalie Dunbar, author of our newest title, on The Rosenfeld Review Podcast
06/10/2022
Just Published: From Solo to Scaled: Building a Sustainable Content Strategy Practice
06/10/2022
Join us in San Francisco for the DesignOps Summit 2022!
05/18/2022
Apply to Present at Civic Design 2022
04/01/2022
Podcast: Preview the Design at Scale 2022 Conference
02/23/2022
Podcast: Learnings from Applying Trauma-Informed Principles to the Research Process
02/22/2022
Podcast: Women Talk Design with Danielle Barnes
02/15/2022
Podcast: Radical Participatory Research—Decolonizing Participatory Processes
01/28/2022
Apply for a Scholarship to Advancing Research 2022
01/28/2022
Apply for a Scholarship to Advancing Research 2022
01/07/2022
Advancing Research 2022: We’re shifting from hybrid to virtual
01/06/2022
Life and Death Design by Katie Swindler is available now!
01/06/2022
Life and Death Design by Katie Swindler is available now!
12/16/2021
We’ve launched the Civic Design Library
07/13/2021
Podcast: Meet Ariel Kennan, Civic Design Co-curator
07/07/2021
Podcast: Meet Charlotte Lee, Civic Design Co-curator
06/19/2021
Podcast: How Creativity can Help Remote Teams Collaborate with Denise Jacobs
04/26/2021
Podcast — Jim Ottaviani: Nuclear Engineer to Graphic Novelist
04/05/2021
Podcast—Conversations with Things: UX Design for Chat and Voice
03/31/2021
A New Community of Civic Designers
03/26/2021
Can Jim Kalbach convince Jared Spool that Jobs To Be Done is its own thing?
03/19/2021
Writing About Writing: Steve Krug returns to the Rosenfeld Review Podcast
02/19/2021
Podcast: Promise Theory with Jeff Sussna
01/29/2021
Podcast: Surveys That Work with Caroline Jarrett
01/13/2021
Podcast: The Humanity of Technology—Furthering the Greater Good with Jamika Burge
12/23/2020
Rosenfeld Media’s 2020 Retrospective
09/19/2020
Insight at Scale: Steve Portigal and Lou Rosenfeld discuss user research in the enterprise
09/16/2020
The Advancing Research conference has gone virtual!
09/16/2020
Apply for a scholarship to Enterprise Experience 2020
09/14/2020
Tickets to the DesignOps Summit 2020 are now available!
07/17/2020
What we learned from Amy Bucher’s AMA: a recap
06/19/2020
Apply for a scholarship to one of our live virtual workshops this summer!
11/14/2019
Writing Is Designing: Words and the User Experience is now available for pre-order!
11/06/2019
DesignOps Summit videos, speaker decks, tripnotes and sketchnotes now available
10/30/2019
Tickets to the Inaugural Advancing Research 2020 Conference now Available
10/03/2019
4 new episodes of the Rosenfeld Review podcast: DesignOps leaders at UberEats, Shopify, J.P. Morgan Chase, Docusign, and more
09/19/2019
Advancing Research Call for Speaker Proposals Has Closed
08/19/2019
New Episode of the Rosenfeld Review Podcast: The Evolution of Joint Futures Conference with Producer Angelos Arnis
08/05/2019
DesignOps Summit 2019 Program Announcement
07/18/2019
DesignOps Summit 2019 Full-day Workshops Open for Registration
07/11/2019
Apply for one of three scholarships to the DesignOps Summit 2019
06/28/2019
DesignOps Summit pre-launch ticket sales end July 9
06/13/2019
That’s a wrap! Presentation recordings, speaker decks, sketchnotes, and tripnotes from Enterprise Experience 2019 are now available
06/11/2019
Pre-launch tickets to DesignOps Summit 2019 now available!
06/04/2019
Something new: Rosenfeld Media communities
05/14/2019
New Workshop Added to the EX19 Conference Lineup on June 5
05/02/2019
DesignOps Summit 2019—Call for Presentations
03/28/2019
Videoconference recording now available: “Merging Improv with Design” with Cheryl Platz, March 7, 11am EST
02/21/2019
Apply to tell your story at EX2019 – if chosen, you’ll attend for free!
01/17/2019
Pre-launch tickets to Enterprise Experience 2019 are now sold out
12/17/2018
We’re hiring a Sales Operations Specialist!
11/30/2018
Enterprise flUX: the evolving practice (and conference) of enterprise user experience
08/10/2018
DesignOps Summit preliminary program now live
08/06/2018
This week only: Summer Book Blowout
06/27/2018
Announcing a new conference: The Business Case for Design
06/25/2018
Join our team
06/22/2018
Talking DesignOps
06/22/2018
New book: Living in Information by Jorge Arango
03/19/2018
User research and diversity
11/17/2017
Help Defend Net Neutrality This Giving Tuesday
10/31/2017
Happy birthday to us!
10/22/2017
What’s DesignOps?
09/19/2017
What’s Impacting Your Work in Enterprise UX?
09/14/2017
New book signing! Deb Gelman tackles Design For Kids
09/12/2017
New Book: The Right Way To Select Technology
09/05/2017
Interview with Project Management for Humans Author Brett Harned
07/26/2017
Journeys and Picnics
05/09/2017
New Book Out Today: Designing Agentive Technology
03/21/2017
What’s Next for UX? Research Results (and New Conference) Revealed
12/06/2016
What’s New: Doorbells, Danger, and Dead Batteries
11/15/2016
New Book Out Today: Blind Spot by Diller, Shedroff, and Sauber
11/01/2016
New Book Out Today: Laura Klein’s Build Better Products
10/24/2016
20 User Research Questions Answered by Laura Klein & Steve Krug
09/14/2016
New Book Announcement: Liminal Thinking
09/09/2016
The Story Behind Two Waves Books
08/31/2016
Analyzing the Research Behind User Research
08/23/2016
Announcing User Research for Everyone Conference
08/16/2016
Position opening: Corporate Sales Executive
08/09/2016
What’s New: Digital Reality Checks Series
07/26/2016
New Book: Designing Interface Animation
07/16/2016
Whose Job Is User Research? An Interview with Celia Hodent
05/27/2016
UX in all the Odd Places
05/13/2016
We’re hiring: Events and Corporate Training Manager
03/22/2016
New book: Donna Lichaw’s The User’s Journey
03/11/2016
Get your boss on board and come to Enterprise UX 2016
02/17/2016
Whose Job is User Research? An Interview with Steve Portigal
01/28/2016
Product Teams – Who Does What?
01/27/2016
Just in case you were wondering
01/22/2016
We’ve signed two new books
01/20/2016
Whose Job is User Research? An Interview with Tomer Sharon
01/19/2016
New book: Tomer Sharon’s Validating Product Ideas
01/13/2016
Whose Job is User Research? An Interview with Jeff Gothelf
01/06/2016
Announcing the Program for Product Management + UX Conference
12/07/2015
User Research for Developing a Conference Program
11/30/2015
Join us at The Advance Retreat
11/24/2015
Explore the intersection of Product Management and UX
09/28/2015
Our new editorial advisory board
09/17/2015
Radical Books from Prodigal Authors
09/11/2015
The People Project
07/02/2015
We’re hiring: Content Marketer/Community Manager
06/16/2015
Peak empathy? No, Practical Empathy!
05/08/2015
Interview with UX Expert Aarron Walter
04/21/2015
Free book and 20% off our People Skills for UX conference
04/16/2015
Coming in 2016: Build Better Products by Laura Klein
03/30/2015
Grab Your Seat: People Skills for UX Virtual Conference (May 27)
02/19/2015
Now on sale: Lisa Welchman’s Managing Chaos
01/08/2015
A Terrible, Horrible, No-Good, Very Bad Day
09/19/2014
Rosenfeld Podcasts
09/08/2014
How to be a UX hometown hero
09/03/2014
See the future on November 5
07/15/2014
Design for Kids… and everyone else
06/16/2014
Now on sale: A Web for Everyone
06/16/2014
An unanswerable survey invitation
04/09/2014
An Editorial Shift and an Industry Transformation
03/04/2014
The design of survey forms at GOR 2014
02/14/2014
32 UX tips + sponsors’ freebies = :-)
01/31/2014
UX Bookmobile on Parade
01/20/2014
DAISY format now available for all Rosenfeld titles
01/02/2014
New year, new book!
12/16/2013
QuickPanel: Drones, Amazon and Other
12/03/2013
QuickPanel: Disaster Relief
11/08/2013
QuickPanel: Digital Cocooning
11/07/2013
Dave Gray to write Agile Design Principles book
10/30/2013
QuickPanel: Air Travel
10/15/2013
Stephen Anderson will write Design for Understanding
10/14/2013
From Information to Understanding
10/11/2013
QuickPanel: All About The Benjamins
10/03/2013
QuickPanel: Launch a Healthcare Exchange with No User Testing?
09/22/2013
Sara Wachter-Boettcher on the Biggest Mistake in Responsive Design
09/15/2013
Aaron Gustafson on the Biggest Responsive Design Mistake
09/05/2013
Mobile Design Strategy: Don’t Make This Mistake
08/28/2013
Designing Media Queries: A Few Great Resources
08/21/2013
Mobile First Design: Don’t Make This Mistake
08/08/2013
Mobile Typography: Don’t Make This Mistake
07/30/2013
Why We Fail: now on sale
07/23/2013
UX events for September and October
07/09/2013
Now on sale: The User Experience Team of One
07/03/2013
Get 50% off Mental Models by Indi Young today only!
06/26/2013
Get 50% off Web Form Design by Luke Wroblewski today only!
06/07/2013
Interview with Peter Jones, Part I
06/05/2013
A short interview with Whitney Quesenbery and 50% off her book today only!
06/04/2013
Wacky Wednesdays Are Back!
06/02/2013
So You Want to Write a UX Book
05/29/2013
A Short Interview With Dirk Knemeyer
05/24/2013
5 books for the price of 4
05/21/2013
Now on sale: “Design for Care: Innovating Healthcare Experience”
05/15/2013
Interview with UX Expert Steve Krug
05/02/2013
Now on sale: Steve Portigal’s “Interviewing Users”
05/01/2013
Interview with UX Expert Susan Weinschenk
04/25/2013
Indi Young to tackle Practical Empathy
04/24/2013
Interview with UX Expert Luke Wroblewski
04/16/2013
Interview with Whitney Quesenbery
04/03/2013
Interview with Responsive Design Expert Aaron Gustafson
03/25/2013
Interview with Responsive Design Expert Sara Wachter-Boettcher
03/20/2013
Interview with Responsive Design Expert Jason CranfordTeague
03/13/2013
An Interview with Service Design authors Andy Polaine and Lavrans Løvlie
03/05/2013
Two new UX events for spring 2013
02/21/2013
Good News, Bad News
02/06/2013
Readmill + your iPhone + our books
12/17/2012
15 Questions with Steve Portigal – Rosenfeld Media
12/13/2012
We’re hiring a Marketing Manager
12/12/2012
2 New Books at 20% off!
11/08/2012
Why we’ve been so quiet
10/24/2012
Expert Interview: Lisa Welchman
10/18/2012
Expert Interview: Susan Weinschenk
10/09/2012
Expert Interview: Caroline Jarrett
09/19/2012
Expert Interview: Aarron Walter
09/19/2012
NYC, Minneapolis, Toronto: fall UX workshop roadshow stops
09/17/2012
Make It So is now on sale!
09/12/2012
Expert Interview: Christian Crumlish
09/11/2012
Now supporting Readmill
07/24/2012
Chris Noessel on learning from science fiction interface failures
07/23/2012
How to get $100 off your next book order?
06/26/2012
Indi Young on generative versus evaluative research
06/12/2012
John Ferrara on “gamifying” experience
06/08/2012
Rachel Hinman’s The Mobile Frontier is now on sale
06/08/2012
10 tips for better UX surveys
06/06/2012
Retiring an ebook format
05/22/2012
Now on sale: Playful Design by John Ferrara
04/24/2012
New book signing! Lisa Welchman will be Managing Chaos
03/29/2012
Two questions for Whitney Quesenbery on storytelling
03/06/2012
Three reasons why your response from your panels may not be what you want
03/03/2012
Luke Wroblewski on the Most Common Web Form Mistake
02/29/2012
Survey seminar: resources and slides
02/24/2012
New book signing! Sara Wachter-Boettcher to take Content Everywhere
02/20/2012
Register for a workshop, get $350 Loop11 project!
02/14/2012
A Bundle of UX Goodness just for registering…
02/07/2012
We’re coming to DC!
02/06/2012
Register by Friday and get a FREE UserTesting.com study worth US$499
01/24/2012
Win a Kindle stuffed with 8 Rosenfeld Media books
01/11/2012
Workshop series to visit NYC, Silicon Valley
12/19/2011
Anders Ramsay on avoiding agile-induced dysfunctions
12/14/2011
New virtual seminar series!
12/12/2011
Presentation on the survey process
12/09/2011
Josh Clark joins our editorial board
12/08/2011
Survey book of the month, December 2011
12/07/2011
Our holiday deal: 40% off everything!
11/28/2011
Storytelling for UX now available in Japanese
11/01/2011
Survey book of the month, October 2011
10/31/2011
Is it a redesign?
10/17/2011
Introduction to usability testing for survey research
09/22/2011
London selling out; still seats for Seattle
09/12/2011
Rosenfeld author, Fast Company columnist
09/06/2011
We’re now more than a publishing company
09/02/2011
The tweet that could win you a signed book
08/31/2011
Survey book of the month, August 2011
08/30/2011
Tomorrow’s Wacky Wednesday: 50% off Search Analytics for Your Site
08/30/2011
Tomorrow’s Wacky Wednesday: 50% off Storytelling
08/23/2011
Tomorrow’s Wacky Wednesday: 50% off Remote Research
08/15/2011
Better survey invitations and reminders
08/09/2011
Tomorrow: 50% off Card Sorting
08/08/2011
Survey book of the month, July 2011
08/08/2011
Our books in Chinese
08/03/2011
Using EEG in a usability test of a survey
08/02/2011
Tomorrow: 50% off Design Is the Problem
08/01/2011
Ten tips for a better survey, UX Bristol
07/31/2011
Bruce Lee, I need your help
07/28/2011
UX workshops in Seattle, London, and Washington DC
07/26/2011
Tomorrow: 50% off Web Form Design
07/07/2011
Now on sale: Search Analytics for Your Site
06/30/2011
Survey book of the month, June 2011
06/28/2011
Our fearless leader on publishing business models
06/27/2011
Take a quick survey; win a free book?
06/25/2011
Steve Portigal to write book on interviewing users
06/24/2011
Axure & Rosenfeld Media UX Giveaway
06/10/2011
Get $5 to help improve our shopping UX
05/31/2011
Survey book of the month, May 2011
05/30/2011
Survey that could be better; Radisson
05/16/2011
We’re now fully Kindle-ized
05/10/2011
Rosenfeld Media at UX Lisbon
04/30/2011
Survey book of the month, April 2011
04/28/2011
Horton and Quesenbery to tackle Web Accessibility
04/07/2011
SUS Svensk: System Usability Scale in Swedish
03/30/2011
Survey book of the month, March 2011
03/28/2011
Free pass to Healthcare Experience Design conference (and a set of our books)
03/17/2011
Our O’Reilly partnership now official
03/16/2011
Test our first book! (in Manhattan, October 11)
03/16/2011
Test an email client, get a free book
03/15/2011
Rosenfeld featured in Digital Book World interview
02/28/2011
Survey book of the month, February 2011
02/27/2011
2010 in 46 surveys: too many
02/18/2011
UX workshops on parade
02/09/2011
Make It So: learn interaction design from science fiction
02/08/2011
The future: now 25% off!
02/07/2011
Now partnering with O’Reilly on digital book sales
02/06/2011
Surveys in the news: Valentine’s day
02/03/2011
SUS: a good enough usability questionnaire
02/02/2011
UX Bookmobile takes a roadtrip
02/01/2011
Forthcoming book on eye tracking from Aga Bojko
01/27/2011
Survey book of the month, January 2011
01/19/2011
Be a charter subscriber, win our books!
01/14/2011
Canadian orders now ship from… Canada!
01/11/2011
Writing and looking for stories
12/21/2010
Good news for prototyping enthusiasts
12/16/2010
One answer may win you a book
12/14/2010
40% off everything through January 1
11/29/2010
Rachel Hinman will chart “The Mobile Frontier”
11/18/2010
Happy birthday, UX Book Clubs!
11/12/2010
Yoni Knoll and Peter Bogaards: new board members
11/08/2010
Incredible package of UX tools
11/01/2010
Our books are now Kindle-friendly
10/12/2010
New book signing: “Service Design” by Polaine, Reason, & Løvlie
10/08/2010
A month of gathering ideas
10/07/2010
Reading is Fundamental
09/30/2010
Leah Buley to write “UX Team of One”
09/29/2010
Ferrara walks the walk
09/27/2010
Downloading digital books to your favorite device
09/24/2010
New advisors: Harry Max and Kristian Simsarian
09/21/2010
A new addition to the Rosenfeld Media family
09/15/2010
The winning Canucks
09/13/2010
Web Form Design now available in ePub format
09/09/2010
Irene Au, Kim Goodwin, and Jared Spool join our editorial board
09/01/2010
Getting started
09/01/2010
Caroline Jarrett to write book on survey design
08/24/2010
Events with Caroline Jarrett
07/29/2010
Our Canucks-only contest
07/26/2010
Our last Wednesday deal: 50% off “Storytelling for UX”
07/19/2010
50% off “Remote Research” this Wednesday
07/05/2010
Wednesday’s 50% off special: “Prototyping: A Practitioner’s Guide”
07/05/2010
This Wednesday: 50% off “Card Sorting”
06/28/2010
Wednesday only: 50% off “Design Is the Problem”
06/21/2010
50% off this Wednesday: Web Form Design
06/14/2010
50% off a book each Wednesday
06/11/2010
Author Twitter list
06/09/2010
We’re growing!
06/01/2010
Now accepting PayPal
04/20/2010
New book: “Storytelling for User Experience”
04/07/2010
“Storytelling for User Experience”: one week to go!
02/22/2010
Free RM book with Websort purchase
02/17/2010
Discount for UX Lisbon
02/15/2010
Free copy of Remote Research with purchase of Usabilla
02/11/2010
New RM book: Remote Research
01/28/2010
Upcoming author talks and a UX London discount
01/25/2010
How delicious is RM?
01/12/2010
New book signing: “Playful Design” by John Ferrara
12/29/2009
“The single, most powerful communications tool you have”
12/29/2009
Looking ahead to 2010
12/14/2009
Hello Europe!
12/08/2009
Upcoming Author Presentations
11/28/2009
How to do a survey in six steps
11/24/2009
Mental Models now available in Korean
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