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Our Team


Karen Corbett
Director of Operations
Julia Hansen
Marketing and Operations Coordinator
Phyllis Imbriale
Full-Charge Bookkeeper/Office Administrator
Marta Justak
Managing Editor
Michelle Kaplan
Director of Business Development
Elle Kyle
Operations Manager
Ed Rosenfeld
Managing Member
Louis Rosenfeld
Principal, Rosenfeld Media


Chris Avore
Co-author of Liftoff
Nate Bolt
Co-author of Remote Research
Amy Bucher
Author of Engaged
Karl Fast
Co-author of Figure It Out
Ben Reason
Co-author of Service Design
Louis Rosenfeld
Principal, Rosenfeld Media
Sean Sauber
Co-author of Blind Spot
Russ Unger
Co-author of Liftoff!


Jemma Ahmed
Advancing Research Curator
Bria Alexander
DesignOps Curator
Uday Gajendar
Enterprise Experience Community Curator
Chris Geison
Advancing Research Curator
Saara Kamppari-Miller
Inclusive DesignOps Program Manager, Intel
Farid Sabitov
DesignOps Curator