New Book! Design for Learning: User Experience in Online Teaching and Learning now available

Our Team


Karen Corbett
Director of Operations
Julia Hansen
Marketing and Operations Coordinator
Phyllis Imbriale
Full-Charge Bookkeeper/Office Administrator
Marta Justak
Managing Editor
Michelle Kaplan
Director of Business Development
Elle Kyle
Operations Manager
Ed Rosenfeld
Managing Member
Louis Rosenfeld


Chris Avore
Co-author of Liftoff
Nate Bolt
Co-author of Remote Research
Amy Bucher
Author of Engaged
Karl Fast
Co-author of Figure It Out
Ben Reason
Co-author of Service Design
Louis Rosenfeld
Sean Sauber
Co-author of Blind Spot
Russ Unger
Co-author of Liftoff!


Bria Alexander
DesignOps Curator
Chris Geison
Advancing Research Curator
Farid Sabitov
DesignOps Curator
Jemma Ahmed
Advancing Research Curator
Saara Kampari-Miller
DesignOps Curator
Uday Gajendar
Enterprise Experience Community Curator