This book was made possible by the extraordinary community of contributors who supplied ideas, research, case studies, news, perspectives, and feedback in support of the book. Keeping track of everyone was helped by the Designforcare.com online community, whose members numbered 472 at press time.
Special thanks to those who provided case studies, reviews, and contributed high-value work and materials. James Caldwell, designer of visual communications for print and new media, brought the book to life by advising, designing, and rendering the visual content. James had the audacity and skill to create a consistent design language in the book by re-composing the original figures from top designers who provided their materials. I thank the designers who contributed to cases, methods, and concepts, especially Hugh Dubberly, GK VanPatter, Birger Sevaldson, and Liz Sanders.
Innovative physicians and medical experts brought vision and reality to the book. I’m especially grateful to Dr. John Halamka, CIO at Beth Israel Deaconess Medical Center and professor at Harvard Medical School, for his thoughts in the Foreword. Cardiologist Antony Pothoulakis contributed to Elena’s medical journey across the book’s chapters, and with George Demosthenous, also from uKare, contributed their personal health concept. Special thanks to CICC’s Dr. Dante Morra and designer Leslie Beard, now both at Trillium Health Centre, Ontario. Dr. Mike Evans of the Health Design Lab and designer Heather McGaw contributed stories and cases in healthcare innovation. Dr. Sam Basta of Healthcare Innovation by Design has been a supporter from the beginning. Thanks to Dr. Richard Cook and Dr. Chris Nemeth, and to my mentor, Dr. Aleco Christakis.
OCAD University graduate students contributed exemplary work from research and in case contributions. Thanks to Oksana Kachur, Karl Schroeder, Chris Meier, and Jonathan Resnick from our first class of Strategic Foresight and Innovation students; Josina Vink, Martin Ryan, Uma Maharaj, Jessica Mills, Phouphet Sihavong, Jen Chow, and Eric Blais from our second year; and from our third year, George Shewchuck, Michi Komori, Tai Huynh, Jen Recknagel, Jayar Lafontaine, and Ian Moss, as well as other great grad students whose work is in progress. I wish to acknowledge as well the inspiration of many students whose work I could not fit into the final cut.
Several contributors helped significantly at the start of the book project. Special thanks to contributors Min Basadur and Mauro Amoruso. Julie Cabinaw, Becky Reed, Alexandra Carmichael, and Amy Tenderich helped with cases and concepts. Satu Miettinen and Arne van Oosterom from Europe, and Dr. Peter Pennefather and Peter West from Canada, brought great books and papers to my attention.
Toward the end of the project, a great publishing team produced this book and worked impeccably with my writing, research, and revisions. Thanks to JoAnn Simony, my tireless editor; Lou Rosenfeld, my pioneering publisher; and the production staff, Karen Corbett and Danielle Foster.
If I’ve left someone out that contributed in any way, I’m sorry for the oversight. Please contact me at email@example.com to contribute to the ongoing publications and posts online.
—Peter Jones, Toronto, March 2013