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The User Experience Team of One (2nd Edition)

ux team of one spot image

A Research and Design Survival Guide

By Leah Buley & Joe Natoli

To be published: August 2024
Paperback: 320 pages
Paperback ISBN: 978-1-959029-95-3
Ebook ISBN: 978-1-959029-85-4

Whether you’re new to UX or a seasoned practitioner, The User Experience Team of One gives you everything you need to succeed, emphasizing down-to-earth approaches that deliver big impact over time-consuming, needlessly complex techniques. This updated classic remains a comprehensive and essential guide for UX and product designers everywhere—you’ll accomplish a lot more with a lot less.

Who Should Read This Book

The techniques and advice in this book are applicable to anyone who is just starting out in user experience, as well as seasoned practitioners who have been in the field for years. In addition, anyone who read the first edition will appreciate this updated edition that features loads of new material that has changed over the past 10 years. There are tips, tools, and techniques throughout the book to improve your performance. The various methods detail exactly how to handle a variety of situations—from the timing involved, the materials, when to use that information, and how to try it out. Look for real-life sidebars from the authors, as well as experts in the field. This book applies to a team of one or a team of many.

Takeaways

  • The first section covers the philosophy of the UX team of one—why you do it, how you build support, how to identify common challenges, and how to keep growing.
  • The second section of the book, “Practice,” gives you tools and techniques for managing this balancing act with detailed methods.
  • The 25 up-to-date methods in Part II prompt a question about a specific topic, answer the question, give the average time it will take to deal with the issue, tell you when to use this material, and give you instructions for “Trying It Out.”
  • You can learn about the working conditions that a team of one often experiences.
  • The book addresses difficult situations that UX practitioners often encounter (for example, the need for speed in corporate environments).
  • Be sure to review the UX Value Loop[TM] that Joe created to define UX.
  • Check out sidebars that highlight some of Joe and Leah’s personal real-life experiences.
  • The end of each chapter tells you what to do if you can “only do one thing”.
  • Finally, notes and tips give you handy techniques and tools to use in your own practice.

Need this book right away? Get the first edition at a reduced price

Whether you’re new to UX or a seasoned practitioner, The User Experience Team of One gives you everything you need to succeed, emphasizing down-to-earth approaches that deliver big impact over time-consuming, needlessly complex techniques. This updated classic remains a comprehensive and essential guide for UX and product designers everywhere—you’ll accomplish a lot more with a lot less.

Who Should Read This Book

The techniques and advice in this book are applicable to anyone who is just starting out in user experience, as well as seasoned practitioners who have been in the field for years. In addition, anyone who read the first edition will appreciate this updated edition that features loads of new material that has changed over the past 10 years. There are tips, tools, and techniques throughout the book to improve your performance. The various methods detail exactly how to handle a variety of situations—from the timing involved, the materials, when to use that information, and how to try it out. Look for real-life sidebars from the authors, as well as experts in the field. This book applies to a team of one or a team of many.

Takeaways

  • The first section covers the philosophy of the UX team of one—why you do it, how you build support, how to identify common challenges, and how to keep growing.
  • The second section of the book, “Practice,” gives you tools and techniques for managing this balancing act with detailed methods.
  • The 25 up-to-date methods in Part II prompt a question about a specific topic, answer the question, give the average time it will take to deal with the issue, tell you when to use this material, and give you instructions for “Trying It Out.”
  • You can learn about the working conditions that a team of one often experiences.
  • The book addresses difficult situations that UX practitioners often encounter (for example, the need for speed in corporate environments).
  • Be sure to review the UX Value Loop[TM] that Joe created to define UX.
  • Check out sidebars that highlight some of Joe and Leah’s personal real-life experiences.
  • The end of each chapter tells you what to do if you can “only do one thing”.
  • Finally, notes and tips give you handy techniques and tools to use in your own practice.

Need this book right away? Get the first edition at a reduced price

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Table of Contents

Foreword by Jesse James Garrett
Chapter 1: UX 101
Chapter 2: Getting Started
Chapter 3: Building Support for Your Work
Chapter 4: Planning and Discovery Methods
Chapter 5: Research Methods
Chapter 6: Design Methods
Chapter 7: Testing and Validation Methods
Chapter 8: Evangelism Methods
Chapter 9: Growing Yourself and Your Career
Chapter 10: What’s Next?

FAQ

These common questions and their short answers are taken from Leah Buley and Joe Natoli’s book The User Experience Team of One: A Research and Design Survival Guide. You can find longer answers to each in your copy of the book, either printed or digital version.

  1. What is a user experience team of one?
    A UX team of one is someone who works in a situation where they’re the key person advocating for a user-centered product design philosophy. If you’re the only person in your company practicing (or aspiring to practice) user-centered design with little to no support, you are most definitely a UX team of one. However, even in organizations with multiple UX professionals, you may find yourself part of a team where you are the only UX person…which makes you an honorary member of the UX team of one club.

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