Research That Scales
The Research Operations Handbook
For the most part, the battle of establishing research teams in organizations is won. For leaders of research, design and product teams, there’s a new challenge: How do you support and scale your research activities to meet the ever-increasing demand and deliver on the promised impact? Around the world, leaders are turning to Research Operations for help.
Research At Scale: the Research Operations Handbook will help you find your operational muscle – even if you don’t think you have one. Within these pages, you’ll find the information you need to confidently deliver operations that will help you build a research practice that is scalable, ethical, efficient and impactful, whether you’re a team of five or five hundred.