Upcoming
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Workshop – Crafting Metrics for UX Success
a workshop with Kate Rutter
New York, NY
July 12, 2019Participants will learn the components of a successful metric: how to identify clear, specific, actionable, quantitative, and time-based product metrics.
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Joint Futures Conference
Six workshops in partnership with Joint Futures
Helsinki, Finland
September 3 - 5, 2019We’ve partnered with Joint Futures Conference in Helsinki to offer six workshops with Jina Anne, Kristin Skinner, Dave Malouf, Jacqui Frey, Nathan Shedroff, and Patrick Quattlebaum.
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Workshop – Mental Models for Better Decision Making
a workshop with Indi Young
San Francisco, CA
September 12, 2019In this full-day workshop, Indi will introduce how to look at problems through the lens of peoples’ purpose. You’ll learn how to decide where to gather deeper understanding, and how to listen for people’s inner thinking, reactions, and guiding principles. Indi will show you how to treat this qualitative data properly, avoiding bias, building patterns from the bottom up. Lastly, you’ll spend time working with some mental model diagrams and thinking-styles created by Indi, so you get a chance to taste the powerful impact of deep understanding in the problem space.
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Workshop – Fundamentals of Interviewing Users
a workshop with Steve Portigal
San Francisco, CA
September 13, 2019Stop “winging it” and learn the importance of rapport-building and listening to capture the crucial nuances that point to innovative breakthrough opportunities. In this session, you’ll gain the techniques you need for successful interviewing and leave with practice exercises for improving your team’s interviewing skills as well ways to engage others in the organization during your interviewing process.
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Workshop – Design Operations Essentials
a workshop with Dave Malouf
San Francisco, CA
September 27, 2019If you are in the early stages of implementing design operations practice in your organizations, this workshop will teach you both a broad and flexible definition of design operations as well as tangible activities for how to start.
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Conference – DesignOps Summit 2019
Presented by Rosenfeld Media
New York, NY
October 23 - 25, 2019If you’re just getting your feet wet with DesignOps and ResearchOps, or are a seasoned Chief Operating Officer, Design Program Manager, or Chief of Staff of a mature design organization, this conference is for you.
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Workshop – Crafting Metrics for UX Success
a workshop with Kate Rutter
San Francisco, CA
November 7, 2019Participants will learn the components of a successful metric: how to identify clear, specific, actionable, quantitative, and time-based product metrics.
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Workshop – Lean Usability Testing
a workshop with Steve Krug
San Francisco, CA
November 8, 2019With a mix of demonstration, explanation, and hands-on practice (on your own product!), this workshop will teach your team Steve Krug’s formula for doing low cost/no cost testing that’s simple enough to make it a routine part of every project.
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