Director of Operations
Our Team
Staff
Julia Hansen
Marketing and Operations Coordinator
Phyllis Imbriale
Full-Charge Bookkeeper/Office Administrator
Marta Justak
Managing Editor
Michelle Kaplan
Director of Business Development
Elle Kyle
Operations Manager
Ed Rosenfeld
Managing Member
Louis Rosenfeld
Principal, Rosenfeld Media
Authors
Stephen Anderson
Co-author of Figure It Out
Jorge Arango
Author of Living in Information and Duly Noted
Chris Avore
Co-author of Liftoff
Aga Bojko
Author of Eye Tracking the User Experience
Nate Bolt
Co-author of Remote Research
Kevin Brooks
Co-author of Storytelling for User Experience
Amy Bucher
Author of Engaged
Leah Buley
Author of The User Experience Team of One
Tony Byrne
Co-author of The Right Way to Select Technology
Sheryl Cababa
Author of Closing the Loop
John Calhoun
Co-author of The Design Conductors
Kevin Cheng
Author of See What I Mean
Jenae Cohn
Co-author of Design for Learning
Diana Deibel
Co-author of Conversations with Things
Natalie Marie Dunbar
Author of From Solo to Scaled
Rebecca Evanhoe
Co-author of Conversations with Things
Karl Fast
Co-author of Figure It Out
John Ferrara
Author of Playful Design
Debra Levin Gelman
Author of Design for Kids
Dave Gray
Author of Liminal Thinking
Sarah Doody
Author of The Product of You
Maria Giudice
Co-author of Changemakers
Joshua Graves
Author of We Need to Talk
Michael Greer
Co-author of Design for Learning
Brett Harned
Author of Project Management for Humans
Val Head
Author of Designing Interface Animation
Rachel Hinman
Author of The Mobile Frontier
Kevin M. Hoffman
Author of Meeting Design
Sarah Horton
Co-author of A Web for Everyone
Christopher Ireland
Co-author of Changemakers
Liya James
Author of Innovation by Inclusion
Caroline Jarrett
Author of Surveys That Work
Peter Jones
Author of Design for Care
Erica Jorgensen
Author of Strategic Content Design
Jim Kalbach
Author of The Jobs To Be Done Playbook
Laura Klein
Author of Build Better Products
Donna Lichaw
Author of The User's Journey and The Leader's Journey
Victor Lombardi
Author of Why We Fail
Lavrans Løvlie
Co-author of Service Design
Dan Mall
Author of Design that Scales
Michael J. Metts
Co-author of Writing Is Designing
Christopher Noessel
Author of Designing Agentive Technology and co-author of Make It So
Alex O’Neal
Author of Usable Color
Cheryl Platz
Author of Design Beyond Devices
Andy Polaine
Co-author of Service Design
Rachel Posman
Co-author of The Design Conductors
Patrick Quattlebaum
Co-author of Orchestrating Experiences
Whitney Quesenbery
Co-author of A Web for Everyone and Storytelling for User Experience
Ben Reason
Co-author of Service Design
Chris Risdon
Co-author of Orchestrating Experiences
Louis Rosenfeld
Principal, Rosenfeld Media
Sean Sauber
Co-author of Blind Spot
Alexandra Schmidt
Author of Deliberate Intervention
Tomer Sharon
Author of Validating Product Ideas
Donna Spencer
Author of Card Sorting
Katie Swindler
Author of Life and Death Design
Kate Towsey
Author of Research That Scales
Heidi Trost
Author of Human-Centered Security
Tony Tulathimutte
Co-author of Remote Research
Russ Unger
Co-author of Liftoff!
Sara Wachter-Boettcher
Author of Content Everywhere
Andy Welfle
Co-author of Writing Is Designing
Todd Zaki Warfel
Author of Prototyping
Erin Weigel
Author of Design for Impact
Lisa Welchman
Author of Managing Chaos
Amy Wells
Author of Designing for Neurodiversity
Luke Wroblewski
Author of Web Form Design
Indi Young
Author of Mental Models and Practical Empathy
