The Mobile Frontier

Mobile user experience is a new frontier. Untethered from a keyboard and mouse, this rich design space is ripe with opportunities to invent new and more human ways for people to interact with information. The Mobile Frontier will help you navigate this unfamiliar and fast-changing landscape, and inspire you to explore the possibilities that mobile technology presents.

Remote Research

Remote research allows you to recruit subjects quickly, cheaply, and immediately, and give you the opportunity to observe users as they behave naturally in their own environment. In Remote Research, Nate Bolt and Tony Tulathimutte teach you how to design and conduct remote research studies, top to bottom, with little more than a phone and a laptop.

Figure It Out

Information is easy. Understanding is hard.

From incomprehensible tax policies to confusing medical explanations, we’re swamped with information that we can’t make sense of. Figure It Out shows us how to transform information into better presentations, better meetings, better software, and better decisions. So take heart: under the guidance of Anderson and Fast, we can, in fact, figure it out—for ourselves and for others.

Who this book is for

Mid-career professionals who are ready to think more critically about how they work with information.
Product Managers, Software Engineers, Project Managers, Content Strategists, Product Strategists.

Validating Product Ideas

Want to know what your users are thinking? If you’re a product manager or developer, this book will help you learn the techniques for finding the answers to your most burning questions about your customers. With step-by-step guidance, Validating Product Ideas shows you how to tackle the research to build the best possible product.

Body Talk

Human thinking and communication include more than words alone. By honing attention to non-verbal actions such as gestures, body posture, and gaze in a rich social-material environment, we show you how to attend to the subtleties of unspoken language and rediscover the human in Human-Centered Design. In Body Talk, we carry the reader through the end-to-end product arc with a focus on how attending to yours and others’ gestures deepen meaning. Explore the role of the body in enriching foundational research, supporting collaborative ideation, advancing and validating designs, and facilitating technical conversations to ground nascent technology in complex human experiences.

Design for Care

Healthcare is constantly evolving, with ever increasing complexity and costs presenting huge challenges for policy making, decision making, and system design. Design for Care presents a sweeping overview of the design issues facing healthcare and shows how designers can work with practice professionals, patients, caregivers, and other stakeholders to make a positive difference. Case studies, design methods, and leading-edge research illuminate emerging opportunities and provide inspiration for designing better services.

Managing Chaos

Few organizations realize a return on their digital investment. They’re distracted by political infighting and technology-first solutions. To reach the next level, organizations must realign their assets—people, content, and technology—by practicing the discipline of digital governance. Managing Chaos inspires new and necessary conversations about digital governance and its transformative power to support creativity, real collaboration, digital quality, and online growth.

Interaction Design Bundle

What this bundle includes:

Human-Centered Security: How to Design Systems That Are Both Safe and Usable: Ensure that your organization’s security experience is strong and effective.
The User Experience Team of One (2nd edition): Whether you want to cross over into user experience or you’re a seasoned practitioner trying to drag your organization forward, this book gives you tools and insight for doing more with less.
The User’s Journey: See how a “story first” approach can transform your product, feature, landing page, flow, campaign, content, or product strategy.
Designing Interface Animation: A crash course in motion design theory and practice for web designers, UX professionals, and front-end developers alike.
Design Beyond Devices: Learn the techniques you’ll need to build fluid, adaptive experiences for multiple inputs, multiple outputs, and multiple devices.
Engaged: Practical tips for design professionals to apply the psychology of engagement to their work.
Figure It Out: Shows us how to transform information into better presentations, better meetings, better software, and better decisions.
Web Form Design: Leading designers show you everything you need to know about designing effective and engaging Web forms.
Writing Is Designing: Shows you how to give your users clarity, test your words, and collaborate with your team.
See What I Mean: Learn how to create comics about your products and processes without an illustrator—just like Google, eBay, and Adobe do.

Enterprise User Experience Bundle

What this bundle includes:

Managing Chaos: Digital governance and its transformative power to support creativity, real collaboration, digital quality, and online growth.
The Right Way to Select Technology: Learn a practical, adaptive process that relies on realistic storytelling and hands-on testing to get the best fit for your enterprise.
Digital and Marketing Asset Management: Digital professionals who want to master the life cycles behind creating, storing, and reusing media need the inside scoop on how digital and media asset management technology really works.
Orchestrating Experiences: A practical guide for designers and everyone struggling to create products and services in complex environments.
Living in Information: Draws upon architecture as a way to design information environments that serve our humanity.
Managing Priorities: How to Create Better Plans and Make Smarter Decisions
Service Design: Powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

Design Beyond Devices

Your customer has five senses and a small universe of devices. Why aren’t you designing for all of them? Go beyond screens, keyboards, and touchscreens by letting your customer’s humanity drive the experience—not a specific device or input type. Learn the techniques you’ll need to build fluid, adaptive experiences for multiple inputs, multiple outputs, and multiple devices.

Who this book is for

Designers navigating the complexities of cross-channel design, driving cohesion across web, mobile, and other device experiences.
Designers working specifically on heavily multimodal experiences like Amazon’s Echo devices, Google Home, Apple Vision Pro, Oculus Quest, televisions, smart watches, video games, theme parks, and automotive experiences.
Entrepreneurs and inventors looking to improve their user-centered thinking techniques with tangible frameworks they can apply to product design and engineering efforts immediately.
Students looking to understand the future potential of human-centered technology

Key takeaways

Frameworks for researching, documenting, and understanding human behavior and context
An overview of all input and output modalities mapped against current technologies and accessibility considerations
Frameworks for delivering complex systems like notifications, interruption models, and multimodal design systems
Direct guidance on deliverables needed to deliver advanced cross-channel designs
Ethical frameworks for querying your potential work against potential human impact, and strengthening your product designs in advance to accommodate risks