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Service Design Bundle

What this bundle includes:

    1. Closing the Loop: A powerful systems thinking mindset that provides you with the tools and frameworks to define the systems that surround your work.
    2. Service Design: Powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
    3. Orchestrating Experiences: A practical guide for designers and everyone struggling to create products and services in complex environments.
    4. Design for Care: Case studies, design methods, and leading-edge research illuminate emerging opportunities and provide inspiration for designing better services.

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Information Architecture Bundle

What this bundle includes:

  • Duly Noted: Extend Your Mind through Connected Notes: Learn best-practice note-taking principles so you can connect your notes to one another to create a personal network of ideas (your own personal “knowledge garden”).
  • Design That Scales: Creating a Sustainable Design System Practice: Learn how to create, manage, and sustain a successful design system.
  • Search Analytics for Your Site: How to use search analytics to carry on a conversation with your customers: listen to and understand their needs, and improve your content, navigation, and search performance to meet those needs.
  • Card Sorting: How to plan and run a card sort, analyze the results, and apply the outcomes to your projects.
  • Digital and Marketing Asset Management: For digital professionals who want to master the life cycles behind creating, storing, and reusing media need the inside scoop on how digital and media asset management technology really works.
  • Content Everywhere: Stop creating fixed, single-purpose content and start making it more future-ready, flexible, reusable, manageable, and meaningful wherever it needs to go.
  • Figure It Out: Shows us how to transform information into better presentations, better meetings, better software, and better decisions.
  • Living in Information: Draws upon architecture as a way to design information environments that serve our humanity.
  • Orchestrating Experiences: A practical guide for designers and everyone struggling to create products and services in complex environments.
  • Service Design: Powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.

Changemakers

Today’s radically complex problems require people to lead with design. Changemakers is an essential playbook for designers and nondesigners who want to drive change at work, at home, and in their communities. Groundbreaking designers Maria Giudice and Christopher Ireland—armed with insights from some of today’s top minds in business, tech, and social justice—offer a pragmatic, people-centered approach to change.

Who Should Read This Book?

Changemakers can be designers, leaders, CEOs, tech people, project managers, product people—virtually anyone who wants to embrace and address change. This book will show them how to do it by clearly defining, studying, and addressing change as a design problem to be solved.

Takeaways

  • A new approach to change is emerging, and design is at the forefront of responding and provoking change.
  • Purpose and passion are essential changemaker qualities.
  • Change involves choosing the right problem and finding an entity open to change.
  • This book will be your guide for creating and maintaining change in your organization—for you, your team, and your stakeholders.
  • Leaders can design change and affect the world—this book will show them how to become that kind of leader.
  • Each chapter has critical takeaways at the end of the chapter, summarizing important points.
  • Each chapter gives the reader a list of extra sources to gain further knowledge.

Available from Audible and other major audiobook sellers.

Body Talk

Human thinking and communication include more than words alone. By honing attention to non-verbal actions such as gestures, body posture, and gaze in a rich social-material environment, we show you how to attend to the subtleties of unspoken language and rediscover the human in Human-Centered Design. In Body Talk, we carry the reader through the end-to-end product arc with a focus on how attending to yours and others’ gestures deepen meaning. Explore the role of the body in enriching foundational research, supporting collaborative ideation, advancing and validating designs, and facilitating technical conversations to ground nascent technology in complex human experiences.

The Mobile Frontier

Mobile user experience is a new frontier. Untethered from a keyboard and mouse, this rich design space is ripe with opportunities to invent new and more human ways for people to interact with information. The Mobile Frontier will help you navigate this unfamiliar and fast-changing landscape, and inspire you to explore the possibilities that mobile technology presents.

Usable Color

Color permeates design. Yet color training is typically limited to color theory, marketing, and limited accessibility issues, leaving its full power unrealized. Color can reduce cognitive load, turn data into quantitative or qualitative knowledge, and help users make better decisions.

Just as the right chart type helps tell an honest data story, the right colors can make data visualization and software more usable. With this book (or workshop), designers will better:

  • Understand the specific ways color conveys information.
  • Apply color usability guidelines (including data visualization for the color-blind).
  • Reduce confusion and improve decision-making for users.
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Customer Experience Bundle

What this bundle includes:

  • The Jobs To Be Done Playbook: Align Your Markets, Organization, and Strategy Around Customer Needs
  • Life and Death Design: What Life-Saving Technology Can Teach Everyday UX Designers
  • Orchestrating Experiences: A practical guide for designers and everyone struggling to create products and services in complex environments.
  • Service Design: Insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact.
  • The User’s Journey: See how a “story first” approach can transform your product, feature, landing page, flow, campaign, content, or product strategy.
  • Why We Fail: How we can learn from the past to avoid failure ourselves.

Gift Certificate-$25

Having a tough time choosing a gift for a friend or colleague? Let them select from our library of Rosenfeld Media UX titles.

We’ll email your gift certificate immediately—including, if you like, your personal message. And the lucky recipient can take as long as they like to redeem it—our gift certificates never expire!

Gift Certificate-$100

Having a tough time choosing a gift for a friend or colleague? Let them select from our library of Rosenfeld Media UX titles.

We’ll email your gift certificate immediately—including, if you like, your personal message. And the lucky recipient can take as long as they like to redeem it—our gift certificates never expire!

Gift Certificate-$50

Having a tough time choosing a gift for a friend or colleague? Let them select from our library of Rosenfeld Media UX titles.

We’ll email your gift certificate immediately—including, if you like, your personal message. And the lucky recipient can take as long as they like to redeem it—our gift certificates never expire!