Past
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Workshop: Delivering Information Architecture and Taxonomies at Enterprise Scale
a workshop with Bram Wessel and Gary Carlson
webcast
May 11 - 13, 2022This workshop is intended for practitioners through directors charged with unifying information across multiple business use cases, customer groups, teams, in complex technical environments.
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Workshop: Implementing a ResearchOps Function in your Organization
a workshop with Brigette Metzler and Benson Low
webcast
March 28 - 30, 2022Brigette Metzler and Benson Low, co-chair and director of the ResearchOps Community respectively, will help make sense of where and how ResearchOps fits in your organization. They’ll take you through the Pace Layers Matrix—a model that helps you to identify where you are, where you’re headed, and how to get there. It’ll help you make the most of the skills you already have, and prioritize your ResearchOps hires as you scale the impact of user research in your organization.
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Workshop: Unleash the Power and Fun of Creative Thinking in User Research
a workshop with Beant Dhillon
webcast
March 16 - 18, 2022The creative life force runs through us and nurtures all aspects of our life. Creativity has been essential to our survival and evolution as a race.And yet when it comes to user research, we may wonder – is creative thinking possible? Is it relevant to user research? Where? And How? Join Beant in this hands-on workshop to make your world of user researcher bigger, richer and more creative.
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Conference: Advancing Research 2022
Presented by Rosenfeld Media
webcast
March 9 - 11, 2022A ground-breaking conference created by researchers for researchers.
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Virtual Conference: Civic Design 2021
Presented by Rosenfeld Media
webcast
December 8 - 10, 2021Civic Design 2021 is the first conference to curate the best practices from both government and private sectors, with the goal of enabling anyone who works in—or with—government agencies to deliver better user and customer experiences.
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Workshop—Business Thinking for UXers
a workshop with Carolyn Hou
webcast
October 20 - 22, 2021Gain the business acumen you need to amplify your impact within your organization. Covering finance, organizational structure, and strategy, you’ll learn the tools that drive business thinking and decision making, and learn to be a better interlocutor between traditional business functions and your own function or department.
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Workshop: Implementing a ResearchOps Function in your Organization
a workshop with Brigette Metzler and Benson Low
webcast
October 19 - 21, 2021Brigette Metzler and Benson Low, co-chair and director of the ResearchOps Community respectively, will help make sense of where and how ResearchOps fits in your organization. They’ll take you through the Pace Layers Matrix—a model that helps you to identify where you are, where you’re headed, and how to get there. It’ll help you make the most of the skills you already have, and prioritize your ResearchOps hires as you scale the impact of user research in your organization.
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Workshop: Creating, Supporting, and Enabling Hybrid and Remote Teams
a workshop with Diane Gregorio and Cami Reyes
webcast
October 13 - 15, 2021What is the biggest challenge that we are facing right now with working in a remote or hybrid model? In theory we should be able to work from anywhere, be efficient and feel connected, however that is not always the case. People are tired of waiting for companies to figure it out for them – we’ll take this into our hands and work through it together in this workshop.
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Workshop: Make Design Systems People Want to Use
a workshop with Dan Mall
webcast
October 5 - 14, 2021SuperFriendly founder and CEO Dan Mall will walk you through the difference between component libraries and true design systems, new workflows for tighter collaboration between designers and engineers, how to measure success, and a lot more.
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Workshop: DesignOps Fundamentals—Tangible benefits, measurable outcomes
a workshop with Patrizia Bertini
webcast
October 5 - 7, 2021This workshop will take you on a journey from developing a custom DesignOps strategy or practice to ensuring its delivery and ongoing assessment. You’ll learn clear methods and techniques to assess the needs of your design team, prioritize initiatives, sequence projects, and measure impact. And you’ll walk away with an approach that enables you to better understand your design teams’ health and performance, and business and engagement models.
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Virtual Conference: DesignOps Summit 2021
Presented by Rosenfeld Media
webcast
September 29 - October 1, 2021The industry-defining event for people who build and manage design operations.
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Workshop—Interaction Design: 10X Faster, 10X Better
a workshop with Daniel J. Rosenberg
webcast
August 11 - 13, 2021This course is intended for software designers and developers of all levels of experience, as well as usability testers, development managers, and product managers who are responsible for digital products or services.
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Workshop—Accessible UX: Creating a web for everyone
a workshop with Whitney Quesenbery
webcast
July 21 - 23, 2021The three sessions will take you from accessibility basics to a deeper dive into designing accessible navigation and content, ending with a look at how to incorporate “accessibility thinking” into your current UX process.
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Workshop: Design Systems and DesignOps
a workshop with Dan Mall
webcast
June 14 - 17, 2021You might already be familiar with the “components” part of design systems, but what comes next? How are design systems best used by team members other than designers and engineers like product managers and content creators? What’s the best way to get them used by as many people as is appropriate? Who shouldn’t use a design system? What should success metrics look like? SuperFriendly founder and CEO Dan Mall will walk you through common design system pitfalls, how to avoid and escape them, and all the other intermediate-level stuff that everyone’s asking to help you see how they apply to your specific organization.
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Workshop: Design Your Design Organization
a workshop with Peter Merholz
webcast
June 14 - 17, 2021As design organizations scale, they go through distinct phases of evolution, requiring new structures, roles, and practices. Drawing on experiences supporting a wide variety of design organization sizes and types, this workshop provides the tools and frameworks you’ll need to maintain optimal effectiveness at each stage of your organization’s development.
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Virtual Conference: Design at Scale 2021
Presented by Rosenfeld Media
webcast
June 9 - 11, 2021Design Leadership, Management, and Craft for the Enterprise. Formerly known as Enterprise Experience.
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Workshop: Embodied Critique
a workshop with Billie Mandel
webcast
June 1 - 7, 2021Billie’s Embodied Critique workshop series will help you bring critical perspective to your collaborative work productively, with greater confidence, across silos and power dynamics. In this series of fun, interactive discussions, exercises, and facilitated activities, you’ll build the emotional intelligence, self-awareness, and courage to contribute more effectively to your team’s critical conversations.
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Workshop: Detangling Information Architecture with OOUX
a workshop with Sophia Prater and Bram Wessel
webcast
June 2 - 4, 2021UX researchers and designers have powerful tools for understanding people, but their training often lacks key skills needed to navigate and influence the business environments in which they work. This workshop will give you the business acumen you need to amplify your impact within your own organization or your clients’ organizations. Covering the fundamentals of finance, organizational structure, and strategy, you’ll learn the tools and frameworks that drive business thinking and decision making, and learn to be a better interlocutor between traditional business functions and your own function or department.
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Integrating Research, Design, and Data for Better AI Product Development
a workshop with Ovetta Sampson
webcast
March 16 - 25, 202110 hours over 4 segments: March 16, 18, 23, 25, 2021. With a combination of lecture, case study examples, and exercises, attendees will leave this workshop with a clear understanding of why making data a stakeholder in user research will create a more ethical and human-centered AI product. This workshop is created especially for researchers who understand the need to mix ethnography and data science but just don’t know quite how to do it.
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Catalyze Change More Effectively
a workshop with Tracey Lovejoy
webcast
March 16 - 18, 202110 hours over 4 segments: March 16, 18, 23, 25, 2021. In this workshop we will introduce and practice the skills to strategically position your work, gain advocates, and drive meaningful change. Your work can grow beyond doing great research to catalyzing lasting change.
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Virtual Conference: Advancing Research 2021
Presented by Rosenfeld Media
webcast
March 10 - 12, 2021A ground-breaking conference created by researchers for researchers.
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Measuring Experience
a workshop with Tomer Sharon
webcast
March 3 - 5, 202110 hours over 3 segments: Mar 3-5, 2021. Experience measurement can be useful in just about any phase of the development of a product or service. Early on, it can be used to get input from target users. During iterative design and prototyping, experience metrics can be used to get quick feedback about design alternatives. And once a product or service is deployed, you can understand what is going on based on systematically measuring customers’ attitude and behavior. This workshop is oriented towards practical use, with a strong emphasis on interactive quizzes and real-world examples.
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Product and Research: From Frenemies to BFFs
a workshop with Matt LeMay
webcast
February 23 - 24, 202110 hours over 3 segments: Feb 23-24, Mar 2, 2021. This fun, fast-paced workshop will explain why one team’s game-changing insight is another team’s roadmap-obliterating threat–and what to do about it!
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Designing for Behavior Change
a workshop with Amy Bucher
webcast
February 23 - 24, 202110 hours over 4 segments: Feb 23-24, Mar 2-3, 2021. By identifying target behaviors and creating motivating experiences that remove barriers and tap into people’s meaningful goals, you’ll create products that are more engaging and effective. Learn about practical psychological frameworks and tools and practice applying them to real world design challenges.
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Giving Voice to Your Voice Designs
a workshop with Cheryl Platz
webcast
January 20 - 29, 2021Designing for voice interaction can be an intimidating concept for a generation of designers trained primarily in visual principles and patterns. But there’s a greater need for voice designers than there are folks experienced in voice design. Join us and see how the skills you already have can translate to this evolving design specialty. In this workshop, you’ll learn the basics of voice design and apply those skills to plan your own voice app or skill.
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Interaction Design: 10X Faster, 10X Better
a workshop with Daniel J. Rosenberg
webcast
January 12 - 14, 2021This workshop will enable every UX designer to create higher quality interaction designs and to do so more rapidly than the other methods in use today. This is accomplished by mastering the Semantic Design method which optimizes the experience flow to have the lowest cognitive load before the first screen is sketched.
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Workshop: Scaling DesignOps
a workshop with Kristine Berry and Jenny Price
webcast
October 19 - 26, 202010 hours over 2 segments: October 19 and 26, 2020
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Virtual Conference – DesignOps Summit 2020
Presented by Rosenfeld Media
webcast
October 21 - 23, 2020The first and foremost conference on
Design Operations and Research Operations -
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Workshop: Design Systems and DesignOps
a workshop with Dan Mall, SuperFriendly founder and CEO
webcast
October 12 - 14, 2020What’s the best way to get them used by as many people as is appropriate? Who shouldn’t use a design system? What should success metrics look like? SuperFriendly founder and CEO Dan Mall will walk you through common design system pitfalls, how to avoid and escape them, and all the other intermediate-level stuff that everyone’s asking to help you see how they apply to your specific organization.
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Virtual Conference – Enterprise Experience 2020
Presented by Rosenfeld Media
webcast
August 31 - September 3, 2020Beyond silos: creating experiences through collaboration
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Workshop: Designing for Design Systems
a workshop with Nathan Curtis
webcast
August 19 - 21, 2020This workshop exposes you to essential and rigorous steps in a designer’s workflow. We’ll dig deep into how designers can propose, design, document, and package features for others to reuse. By the end, you’ll be fully equipped with techniques, activities, and a mindset to harden, spread, and sustain a system yourself.
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Workshop – Crafting Metrics for UX Success
a workshop with Kate Rutter
webcast
August 6 - 14, 2020Learn the components of a successful metric: how to identify clear, specific, actionable, quantitative, and time-based product metrics.
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Workshop — Integrated Data Thinking
a workshop with Matt LeMay and Tricia Wang
webcast
August 5 - 13, 2020In today’s fast-moving world, organizations do not have time for six-month research cycles and 200-page PowerPoint presentations. This workshop takes participants on a hands-on journey through Integrated Data Thinking, teaching them a whole new way to generate actionable insights in rapid iterative cycles.
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Workshop — Research Systems
a workshop with Tomer Sharon
webcast
July 29 - 31, 2020This workshop introduces four research systems: hiring, research machines, data products, and research space, and gives attendees a taste of what research maturity looks like. You’ll learn how to create automated processes to enhance research impact, identify workspace needs, and more.
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Workshop – Practical Jobs To Be Done: A Way of Seeing
a workshop with Jim Kalbach
webcast
July 21 - 23, 2020Learn core concepts of JTBD from a recognized leader through hands-on exercises so you can put techniques to work right away.
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Workshop – Writing is Designing: The Fundamentals of UX Writing
a workshop with Michael Metts and Andrew Welfle
webcast
July 14 - 16, 2020Learn how to create clarity at key points of interaction, write effective error messages that help users move forward, discover and articulate voice and tone strategies for organizations, research and test the words you use to make sure they achieve your goals, and build systems to scale your language that help increase the quality and consistency of your writing.
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Workshop — Meters, Kilos, NPS and Other Success Metrics
a workshop with Itziar Pobes and Silvia Calvet
webcast
July 8 - 10, 2020You’ll be introduced to new indicators and insights that come from a data perspective. Participants will hack dashboards for strategic decisions by introducing new indicators and insights that come from a service perspective.
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Virtual Conference – Advancing Research 2020
Presented by Rosenfeld Media
webcast
March 30 - 31, 2020A new conference for people who do research.
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Workshop – Crafting Metrics for UX Success
a workshop with Kate Rutter
San Francisco, CA
November 7, 2019Participants will learn the components of a successful metric: how to identify clear, specific, actionable, quantitative, and time-based product metrics.
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Conference – DesignOps Summit 2019
Presented by Rosenfeld Media
New York, NY
October 23 - 25, 2019If you’re just getting your feet wet with DesignOps and ResearchOps, or are a seasoned Chief Operating Officer, Design Program Manager, or Chief of Staff of a mature design organization, this conference is for you.
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Joint Futures Conference
Five workshops in partnership with Joint Futures
Helsinki, Finland
September 3 - 5, 2019We’ve partnered with Joint Futures Conference in Helsinki to offer four workshops with Jina Anne, Kristin Skinner, Nathan Shedroff, and Patrick Quattlebaum.
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Workshop – Crafting Metrics for UX Success
a workshop with Kate Rutter
New York, NY
July 12, 2019Participants will learn the components of a successful metric: how to identify clear, specific, actionable, quantitative, and time-based product metrics.
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Conference – Enterprise Experience 2019
Presented by Rosenfeld Media
San Francisco, CA
June 3 - 5, 2019Beyond silos: creating experiences through collaboration
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Workshop – Mental Models for Better Decision Making
a workshop with Indi Young
New York, NY
May 21, 2019In this full-day workshop, Indi will introduce how to look at problems through the lens of peoples’ purpose. You’ll learn how to decide where to gather deeper understanding, and how to listen for people’s inner thinking, reactions, and guiding principles. Indi will show you how to treat this qualitative data properly, avoiding bias, building patterns from the bottom up. Lastly, you’ll spend time working with some mental model diagrams and thinking-styles created by Indi, so you get a chance to taste the powerful impact of deep understanding in the problem space.
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Workshop – Fundamentals of Interviewing Users
a workshop with Steve Portigal
New York, NY
May 20, 2019Not getting the results you want from your interview-based user research? Interviewing is one of the most valuable and commonly used user research tools, yet it’s often not used well because people tend to think it’s just about talking and listening.
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DesignOps Summit 2018
Presented by Rosenfeld Media
New York, New York
November 7 - 9, 2018The second annual DesignOps Summit took place in New York City, November 7-9, 2018. If you’re just getting your feet wet with DesignOps and ResearchOps, or are a seasoned Chief Operating Officer, Design Program Manager, or Chief of Staff of a mature design organization, this conference is for you.
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The Business Case for Design
Presented by Rosenfeld Media
webcast
July 31, 2018The Business Case for Design – a one-day virtual conference, where six speakers share stories, methods, approaches, and perspectives you can use to get design established, supported, and, eventually, incorporated into your organization’s DNA. Ideal for user experience designers and researchers, regardless of where your company is on the UX maturity ladder.
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Enterprise UX 2018
Presented by Rosenfeld Media
San Francisco, California
June 13 - 15, 2018Enterprise UX 2018 is dedicated to delivering useful, delightful, and humane experiences to people who work for and in enterprises.
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