Past
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Conference: Advancing Research 2023
Presented by Rosenfeld Media
webcast
March 27 - 30, 2023Advancing Research 2023 is your opportunity to collaboratively re-assess the state of the practice, consider the increasingly complex demands being placed upon research teams and leaders, and work together to define clear roles, set goals, and establish scalable solutions for achieving them.
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Rosenfeld Futures: Design in Product
Presented by Rosenfeld Media
webcast
December 6, 2022At Design in Product, we’ll explore concrete ways that UX can help product people be more effective in their work, and open the doors to more effective collaboration. We’ll explore the core challenges product people face—from analyzing data and performing growth experiments to business modeling—and demonstrate how better UX can help them succeed and, in turn, increase their respect for what UX brings to the table.
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Conference: Civic Design 2022
Presented by Rosenfeld Media
webcast
November 16 - 18, 2022A conference astride the intersection of design and the public sector.
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Virtual Workshop: Make Design Systems People Want to Use
a workshop with Dan Mall
webcast
September 29 - October 7, 2022SuperFriendly founder and CEO Dan Mall will walk you through the difference between component libraries and true design systems, new workflows for tighter collaboration between designers and engineers, how to measure success, and a lot more.
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Virtual Workshop: Measuring Impact in DesignOps
a workshop with Farid Sabitov and Z
webcast
September 20 - 22, 2022The most challenging part of DesignOps is actually helping the design department to communicate impact at scale. Together with Z and Farid, we are going to help you to create your own story of how different practices and teams within your organization can put more focus on outcomes based on the real metrics.
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Virtual Workshop: The Content Strategy Practice Blueprint: Building from the Ground Up
a workshop with Natalie Marie Dunbar
webcast
September 14 - 16, 2022You’ll learn the five components to the practice building process that comprise the Content Strategy Practice Blueprint, detailed in Natalie’s recently published Rosenfeld Media book, From Solo to Scaled: Building a Sustainable Content Strategy Practice.
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Virtual Workshop: Building Flexible Career Architectures for UX Teams
a workshop with Peter Merholz
webcast
September 12 - 15, 2022Learn how the integration of a robust Skills Taxonomy and Leveling Framework enables a “corporate trellis” career architecture across disciplines (design, research, and content) and leadership types. Learn to shape these flexible career architectures into HR-friendly tools that succeed even in highly bureaucratic environments like financial services.
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Virtual Workshop—DesignOps Fundamentals: Tangible Benefits, Measurable Outcomes
a workshop with Dave Malouf
webcast
September 14 - 15, 2022This workshop will take you on a journey from developing a custom DesignOps strategy or practice to ensuring its delivery and ongoing assessment. You’ll learn clear methods and techniques to assess the needs of your design team, prioritize initiatives, sequence projects, and measure impact. And you’ll walk away with an approach that enables you to better understand your design teams’ health and performance, and business and engagement models.
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Conference: DesignOps Summit 2022
Presented by Rosenfeld Media
webcast
September 8 - 9, 2022 -
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Virtual Workshop—Taking your DesignOps to the Next Level
a workshop with Kristine Berry and Jenny Price
webcast
August 29 - September 1, 2022Enabling DesignOps at scale brings the promise of effective transformation for design teams—their capabilities, performance, and business outcomes. But what does it take to operationalize this within your organization and within your team?
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Virtual Workshop—Interaction Design: 10x Faster, 10x Better
a workshop with Daniel J. Rosenberg
webcast
August 3 - 5, 2022This workshop will enable every UX designer to create higher quality interaction designs and to do so more rapidly than the other methods in use today. This is accomplished by mastering the Semantic Design method which optimizes the experience flow to have the lowest cognitive load before the first screen is sketched.
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Workshop: How to Have Hard Conversations with Anyone
a workshop with Joshua Mauldin
webcast
June 13 - 21, 2022Too few teams truly embrace healthy conflict—the secret to building great products—so Joshua created a workshop that teaches you how to leverage it with practical, equitable, non-prescriptive methods to craft the best possible version of your product, your team, and even yourself. The workshop is tailored to situations you’ve faced, so you’ll get the most out of it. This workshop gives you tools you can use immediately in your next tough conversation.
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Conference: Design at Scale 2022
Presented by Rosenfeld Media
webcast
June 8 - 10, 2022Scaling in the Face of Uncertainty
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Workshop: Delivering Information Architecture and Taxonomies at Enterprise Scale
a workshop with Bram Wessel and Gary Carlson
webcast
May 11 - 13, 2022This workshop is intended for practitioners through directors charged with unifying information across multiple business use cases, customer groups, teams, in complex technical environments.
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Workshop: Implementing a ResearchOps Function in your Organization
a workshop with Brigette Metzler and Benson Low
webcast
March 28 - 30, 2022Brigette Metzler and Benson Low, co-chair and director of the ResearchOps Community respectively, will help make sense of where and how ResearchOps fits in your organization. They’ll take you through the Pace Layers Matrix—a model that helps you to identify where you are, where you’re headed, and how to get there. It’ll help you make the most of the skills you already have, and prioritize your ResearchOps hires as you scale the impact of user research in your organization.
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Workshop: Unleash the Power and Fun of Creative Thinking in User Research
a workshop with Beant Dhillon
webcast
March 16 - 18, 2022The creative life force runs through us and nurtures all aspects of our life. Creativity has been essential to our survival and evolution as a race.And yet when it comes to user research, we may wonder – is creative thinking possible? Is it relevant to user research? Where? And How? Join Beant in this hands-on workshop to make your world of user researcher bigger, richer and more creative.
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Conference: Advancing Research 2022
Presented by Rosenfeld Media
webcast
March 9 - 11, 2022A ground-breaking conference created by researchers for researchers.
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Virtual Conference: Civic Design 2021
Presented by Rosenfeld Media
webcast
December 8 - 10, 2021Civic Design 2021 is the first conference to curate the best practices from both government and private sectors, with the goal of enabling anyone who works in—or with—government agencies to deliver better user and customer experiences.
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Workshop—Business Thinking for UXers
a workshop with Carolyn Hou
webcast
October 20 - 22, 2021Gain the business acumen you need to amplify your impact within your organization. Covering finance, organizational structure, and strategy, you’ll learn the tools that drive business thinking and decision making, and learn to be a better interlocutor between traditional business functions and your own function or department.
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Workshop: Implementing a ResearchOps Function in your Organization
a workshop with Brigette Metzler and Benson Low
webcast
October 19 - 21, 2021Brigette Metzler and Benson Low, co-chair and director of the ResearchOps Community respectively, will help make sense of where and how ResearchOps fits in your organization. They’ll take you through the Pace Layers Matrix—a model that helps you to identify where you are, where you’re headed, and how to get there. It’ll help you make the most of the skills you already have, and prioritize your ResearchOps hires as you scale the impact of user research in your organization.
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Workshop: Creating, Supporting, and Enabling Hybrid and Remote Teams
a workshop with Diane Gregorio and Cami Reyes
webcast
October 13 - 15, 2021What is the biggest challenge that we are facing right now with working in a remote or hybrid model? In theory we should be able to work from anywhere, be efficient and feel connected, however that is not always the case. People are tired of waiting for companies to figure it out for them – we’ll take this into our hands and work through it together in this workshop.
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Workshop: Make Design Systems People Want to Use
a workshop with Dan Mall
webcast
October 5 - 14, 2021SuperFriendly founder and CEO Dan Mall will walk you through the difference between component libraries and true design systems, new workflows for tighter collaboration between designers and engineers, how to measure success, and a lot more.
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Workshop: DesignOps Fundamentals—Tangible benefits, measurable outcomes
a workshop with Patrizia Bertini
webcast
October 5 - 7, 2021This workshop will take you on a journey from developing a custom DesignOps strategy or practice to ensuring its delivery and ongoing assessment. You’ll learn clear methods and techniques to assess the needs of your design team, prioritize initiatives, sequence projects, and measure impact. And you’ll walk away with an approach that enables you to better understand your design teams’ health and performance, and business and engagement models.
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Virtual Conference: DesignOps Summit 2021
Presented by Rosenfeld Media
webcast
September 29 - October 1, 2021The industry-defining event for people who build and manage design operations.
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Workshop—Interaction Design: 10X Faster, 10X Better
a workshop with Daniel J. Rosenberg
webcast
August 11 - 13, 2021This course is intended for software designers and developers of all levels of experience, as well as usability testers, development managers, and product managers who are responsible for digital products or services.
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Workshop—Accessible UX: Creating a web for everyone
a workshop with Whitney Quesenbery
webcast
July 21 - 23, 2021The three sessions will take you from accessibility basics to a deeper dive into designing accessible navigation and content, ending with a look at how to incorporate “accessibility thinking” into your current UX process.
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Workshop: Design Systems and DesignOps
a workshop with Dan Mall
webcast
June 14 - 17, 2021You might already be familiar with the “components” part of design systems, but what comes next? How are design systems best used by team members other than designers and engineers like product managers and content creators? What’s the best way to get them used by as many people as is appropriate? Who shouldn’t use a design system? What should success metrics look like? SuperFriendly founder and CEO Dan Mall will walk you through common design system pitfalls, how to avoid and escape them, and all the other intermediate-level stuff that everyone’s asking to help you see how they apply to your specific organization.
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Workshop: Design Your Design Organization
a workshop with Peter Merholz
webcast
June 14 - 17, 2021As design organizations scale, they go through distinct phases of evolution, requiring new structures, roles, and practices. Drawing on experiences supporting a wide variety of design organization sizes and types, this workshop provides the tools and frameworks you’ll need to maintain optimal effectiveness at each stage of your organization’s development.
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Virtual Conference: Design at Scale 2021
Presented by Rosenfeld Media
webcast
June 9 - 11, 2021Design Leadership, Management, and Craft for the Enterprise. Formerly known as Enterprise Experience.
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Workshop: Embodied Critique
a workshop with Billie Mandel
webcast
June 1 - 7, 2021Billie’s Embodied Critique workshop series will help you bring critical perspective to your collaborative work productively, with greater confidence, across silos and power dynamics. In this series of fun, interactive discussions, exercises, and facilitated activities, you’ll build the emotional intelligence, self-awareness, and courage to contribute more effectively to your team’s critical conversations.
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Workshop: Detangling Information Architecture with OOUX
a workshop with Sophia Prater and Bram Wessel
webcast
June 2 - 4, 2021UX researchers and designers have powerful tools for understanding people, but their training often lacks key skills needed to navigate and influence the business environments in which they work. This workshop will give you the business acumen you need to amplify your impact within your own organization or your clients’ organizations. Covering the fundamentals of finance, organizational structure, and strategy, you’ll learn the tools and frameworks that drive business thinking and decision making, and learn to be a better interlocutor between traditional business functions and your own function or department.
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Integrating Research, Design, and Data for Better AI Product Development
a workshop with Ovetta Sampson
webcast
March 16 - 25, 202110 hours over 4 segments: March 16, 18, 23, 25, 2021. With a combination of lecture, case study examples, and exercises, attendees will leave this workshop with a clear understanding of why making data a stakeholder in user research will create a more ethical and human-centered AI product. This workshop is created especially for researchers who understand the need to mix ethnography and data science but just don’t know quite how to do it.
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Catalyze Change More Effectively
a workshop with Tracey Lovejoy
webcast
March 16 - 18, 202110 hours over 4 segments: March 16, 18, 23, 25, 2021. In this workshop we will introduce and practice the skills to strategically position your work, gain advocates, and drive meaningful change. Your work can grow beyond doing great research to catalyzing lasting change.
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Virtual Conference: Advancing Research 2021
Presented by Rosenfeld Media
webcast
March 10 - 12, 2021A ground-breaking conference created by researchers for researchers.
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Measuring Experience
a workshop with Tomer Sharon
webcast
March 3 - 5, 202110 hours over 3 segments: Mar 3-5, 2021. Experience measurement can be useful in just about any phase of the development of a product or service. Early on, it can be used to get input from target users. During iterative design and prototyping, experience metrics can be used to get quick feedback about design alternatives. And once a product or service is deployed, you can understand what is going on based on systematically measuring customers’ attitude and behavior. This workshop is oriented towards practical use, with a strong emphasis on interactive quizzes and real-world examples.
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Product and Research: From Frenemies to BFFs
a workshop with Matt LeMay
webcast
February 23 - 24, 202110 hours over 3 segments: Feb 23-24, Mar 2, 2021. This fun, fast-paced workshop will explain why one team’s game-changing insight is another team’s roadmap-obliterating threat–and what to do about it!
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Designing for Behavior Change
a workshop with Amy Bucher
webcast
February 23 - 24, 202110 hours over 4 segments: Feb 23-24, Mar 2-3, 2021. By identifying target behaviors and creating motivating experiences that remove barriers and tap into people’s meaningful goals, you’ll create products that are more engaging and effective. Learn about practical psychological frameworks and tools and practice applying them to real world design challenges.
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Giving Voice to Your Voice Designs
a workshop with Cheryl Platz
webcast
January 20 - 29, 2021Designing for voice interaction can be an intimidating concept for a generation of designers trained primarily in visual principles and patterns. But there’s a greater need for voice designers than there are folks experienced in voice design. Join us and see how the skills you already have can translate to this evolving design specialty. In this workshop, you’ll learn the basics of voice design and apply those skills to plan your own voice app or skill.
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Interaction Design: 10X Faster, 10X Better
a workshop with Daniel J. Rosenberg
webcast
January 12 - 14, 2021This workshop will enable every UX designer to create higher quality interaction designs and to do so more rapidly than the other methods in use today. This is accomplished by mastering the Semantic Design method which optimizes the experience flow to have the lowest cognitive load before the first screen is sketched.
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Workshop: Scaling DesignOps
a workshop with Kristine Berry and Jenny Price
webcast
October 19 - 26, 202010 hours over 2 segments: October 19 and 26, 2020
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Virtual Conference – DesignOps Summit 2020
Presented by Rosenfeld Media
webcast
October 21 - 23, 2020The first and foremost conference on
Design Operations and Research Operations -
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Workshop: Design Systems and DesignOps
a workshop with Dan Mall, SuperFriendly founder and CEO
webcast
October 12 - 14, 2020What’s the best way to get them used by as many people as is appropriate? Who shouldn’t use a design system? What should success metrics look like? SuperFriendly founder and CEO Dan Mall will walk you through common design system pitfalls, how to avoid and escape them, and all the other intermediate-level stuff that everyone’s asking to help you see how they apply to your specific organization.
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Virtual Conference – Enterprise Experience 2020
Presented by Rosenfeld Media
webcast
August 31 - September 3, 2020Beyond silos: creating experiences through collaboration
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Workshop: Designing for Design Systems
a workshop with Nathan Curtis
webcast
August 19 - 21, 2020This workshop exposes you to essential and rigorous steps in a designer’s workflow. We’ll dig deep into how designers can propose, design, document, and package features for others to reuse. By the end, you’ll be fully equipped with techniques, activities, and a mindset to harden, spread, and sustain a system yourself.
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Workshop – Crafting Metrics for UX Success
a workshop with Kate Rutter
webcast
August 6 - 14, 2020Learn the components of a successful metric: how to identify clear, specific, actionable, quantitative, and time-based product metrics.
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Workshop — Integrated Data Thinking
a workshop with Matt LeMay and Tricia Wang
webcast
August 5 - 13, 2020In today’s fast-moving world, organizations do not have time for six-month research cycles and 200-page PowerPoint presentations. This workshop takes participants on a hands-on journey through Integrated Data Thinking, teaching them a whole new way to generate actionable insights in rapid iterative cycles.
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Workshop — Research Systems
a workshop with Tomer Sharon
webcast
July 29 - 31, 2020This workshop introduces four research systems: hiring, research machines, data products, and research space, and gives attendees a taste of what research maturity looks like. You’ll learn how to create automated processes to enhance research impact, identify workspace needs, and more.
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Workshop – Practical Jobs To Be Done: A Way of Seeing
a workshop with Jim Kalbach
webcast
July 21 - 23, 2020Learn core concepts of JTBD from a recognized leader through hands-on exercises so you can put techniques to work right away.
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