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Enterprise Experience 2020

August 31-September 3, 2020 | Virtual

The Enterprise Experience 2020 conference was dedicated to delivering useful, delightful, and humane experiences to people who work for and in enterprises.

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About #EX2020

We’re UX people who’ve been producing great UX conference experiences for the UX community for nearly a decade, so you know that we’ll sweat all the details: from making sure the technology works to keeping you in the loop through every imaginable channel to ensuring a safe and supportive environment where all feel welcome.

Our speakers aren’t celebrities; they’re your peers who’ve successfully tackled the same challenges you face. We search hard to uncover new voices from under-represented communities, and spend months working with them to prepare their presentations. Oh, and they’re not on the program because their companies are sponsors.

Program Themes

Theme 1: Red Tape and Brick-and-Mortar: Transforming Century-Old Industries

What is it like to lead change in a century-old company, where the hierarchies are deep, UX is twice removed from the main business, and red tape is a norm? What is it like to push for design transformation at the scale of a nation?

Theme 2: Keeping Up with Rapid Growth – From Startup to Enterprise

Successful startups turn into enterprises faster than toddlers turn into teenagers. The change brings new players, new rules, and often a new culture and definition of success. How do we keep up with rapid organizational growth? How do we evolve as our companies evolve?

Theme 3: Through the Looking Glass – The Outsider’s Perspective on the Enterprise

When in-house resources can’t keep up with demand, we often turn to external help. Sometimes, such relationships are love stories that produce beautiful and successful experience babies. But sometimes they lead to tension.

Theme 4: Better Together: Partnering with Others to Transform

Enterprise Organizational transformation is a team sport. The Hero Journeys of transformation are rarely the stories of mavericks and determination; in real life, they are the stories of successful relationships and ‘better together’ leadership. How do we find partners to support our mission and amplify each other’s strength?

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