Customer Experience Bundle
Essential Customer and User Experience Titles - save 20%
What this bundle includes:
- The Jobs To Be Done Playbook: Align Your Markets, Organization, and Strategy Around Customer Needs
- Life and Death Design: What Life-Saving Technology Can Teach Everyday UX Designers
- Orchestrating Experiences: A practical guide for designers and everyone struggling to create products and services in complex environments.
- Service Design: Insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact.
- The User’s Journey: See how a “story first” approach can transform your product, feature, landing page, flow, campaign, content, or product strategy.
- Why We Fail: How we can learn from the past to avoid failure ourselves.
What this bundle includes:
- The Jobs To Be Done Playbook: Align Your Markets, Organization, and Strategy Around Customer Needs
- Life and Death Design: What Life-Saving Technology Can Teach Everyday UX Designers
- Orchestrating Experiences: A practical guide for designers and everyone struggling to create products and services in complex environments.
- Service Design: Insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact.
- The User’s Journey: See how a “story first” approach can transform your product, feature, landing page, flow, campaign, content, or product strategy.
- Why We Fail: How we can learn from the past to avoid failure ourselves.
