NEW BOOK! We Need to Talk: A Survival Guide for Tough Conversations
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DesignOps Bundle

What this bundle includes:

Conversations with Things

Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating—sometimes even offensive or biased. Conversations with Things teaches you how to design conversations that are useful, ethical, and human-centered—because everyone deserves to be understood, especially you.

Who this book is for

  • Design practitioners involved in creating digital products, who are beginning their journey into conversational interfaces.
  • Developers who have built voice or chatbot projects, but may not be familiar with advanced design – or even what it truly means to design something.
  • Other non-technical members of the team, like PMs and BAs who need to understand the process, and sales reps new to conversational interface products.

Design for Impact

Design for Impact is a down-to-earth A/B testing guide. It features the Conversion Design process to operationalize effective experimentation in your company. In it, Erin Weigel gives you practical tips and tools to design better experiments at scale. She does this with self-deprecating humor that will leave you smiling—if not laughing aloud. As a bonus, The Good Experimental Design toolkit presents everything you learn into step-by-step process for you to use each day.

Who Should Read This Book

If you’re a curious person working in tech who wants to deliver impactful work, you should read this book. If you’re a business leader looking to help your team make better decisions, you should read this book. If you want to level-up your approach to experimentation, you should read this book. In short, everyone—from CEOs to marketers, engineers, product people, through to designers and content folks—should read this book.

Takeaways

  • Learn a fun, balanced approach to digital product experimentation to get your whole team testing customer-centric ideas.
  • Stop making changes and start making improvements with the Conversion Design process.
  • Follow the Good Experimental Design toolkit so that you and your entire team design for impact together.
  • Clear up confusion around A/B testing with helpful tools and practical advice.
  • Look for loads of actionable tips for effective product experimentation to give your team insight into the big picture.
  • Make the complex math behind why experimentation works easy and understandable.

Storytelling for User Experience

We all use stories to communicate, explore, persuade, and inspire. In user experience, stories help us to understand our users, learn about their goals, explain our research, and demonstrate our design ideas. In this book, Quesenbery and Brooks teach you how to craft and tell your own unique stories to improve your designs.

Duly Noted

Better thinking makes you a better person. And few things extend your mind as quickly and powerfully as the humble note. Notes let you fulfill commitments, manage complicated projects, and make your ideas real. Digital notes take you even further. By using the right tools and a bit of discipline, you can cultivate a “personal knowledge garden” where your thinking will blossom.

Who Should Read This Book?

Anyone and everyone who wants to get control of their notes to generate better ideas, learning, and actions. Duly Noted is superb for students, academics, business people, technicians, writers, UX people, managers, leaders—virtually anyone who can benefit from taking and managing notes.

Takeaways

  • Learn best-practice note-taking principles so you can take more concise notes.
  • Connect your notes to one another to create a personal network of ideas (your own personal “knowledge garden”).
  • Capture ideas before you lose them.
  • Organize your notes so that you can find and make sense of them later.
  • Learn how connected notes can spark insight and lead to new ideas and learning.
  • Explore how notes can help you collaborate with other minds, including artificial ones.
  • Learn how to use Obsidian, a powerful digital note-taking tool.
  • Follow the how-to exercises to lead you through the note-taking maze.

Content Everywhere

Care about content? Better copy isn’t enough. As devices and channels multiply—and as users expect to relate, share, and shift information quickly—we need content that can go more places, more easily. Content Everywhere will help you stop creating fixed, single-purpose content and start making it more future-ready, flexible, reusable, manageable, and meaningful wherever it needs to go.

Design for Kids

Emotion. Ego. Impatience. Stubbornness. Characteristics like these make creating sites and apps for kids a daunting proposition. However, with a bit of knowledge, you can design experiences that help children think, play, and learn. With Design for Kids, you’ll learn how to create digital products for today’s connected generation.

Make It So

Many interaction and interface designers enjoy the interfaces seen in science-fiction films and television shows. Freed from the rigorous constraints of designing for real users, sci-fi production designers develop blue-sky interfaces that are inspiring, humorous, and even instructive. By carefully studying these “outsider” user interfaces, designers can derive lessons that make their real-world designs more cutting edge and successful.

Design Leadership Bundle

What this bundle includes:

Design for Care

Healthcare is constantly evolving, with ever increasing complexity and costs presenting huge challenges for policy making, decision making, and system design. Design for Care presents a sweeping overview of the design issues facing healthcare and shows how designers can work with practice professionals, patients, caregivers, and other stakeholders to make a positive difference. Case studies, design methods, and leading-edge research illuminate emerging opportunities and provide inspiration for designing better services.