Public Workshops

11 live virtual workshops, designed by UX people for UX people

Rosenfeld Media’s virtual workshops are designed with you in mind. They combine the cutting edge expertise of some of the world’s leading UX experts with the same high quality that people love about Rosenfeld Media’s UX books and conferences. And they’ve been expertly virtualized; you’ll learn critical new skills from the comfort of your office or home—without feeling drained by the end of the day.

Our virtual workshops:

  • Are taught by a roster of true UX experts, many of whom have written the definitive books on their topics
  • Offer a full day of learning humanely spread out over three or four sessions on a schedule that is time-zone friendly for most attendees
  • Focus on actionable take-aways and skills for you to bring back to the office
  • Combine lecture, discussion, group and individual exercises, and other teaching techniques that fit your learning style
  • Offer a certificate of completion so your boss and your HR department will be happy

Discounts are available for groups who register concurrently. We’re looking forward to learning with you!


Three part workshop: July 8-10, 2020
Meters, Kilos, NPS and Other Success Metrics
with Itziar Pobes and Silvia Calvet

Pobes-CalvetYou’ll be introduced to new indicators and insights that come from a data perspective. Participants will hack dashboards for strategic decisions by introducing new indicators and insights that come from a service perspective.

Register


Three part workshop: July 14-16, 2020
Writing is Designing
with Michael Metts and Andy Welfle

Metts-WelfleWords make software human-centered, and require just as much thought as the branding and code. This workshop will teach you how to create clarity, write effective error messages, articulate voice strategies, research and test your words, and build scalable systems to increase the consistency of your writing.

Register


Three part workshop: July 21-23, 2020
Practical Jobs to Be Done
with Jim Kalbach

Jim KalbachLearn core concepts of JTBD from a recognized leader through hands-on exercises so you can put techniques to work right away, including how to apply the methods to your current projects, extend the ways you view customers, and shift the mindset of your organization.

Register


Three part workshop: July 29-31, 2020
Research Systems
with Tomer Sharon

Tomer SharonThis workshop introduces four research systems: hiring, research machines, data products, and research space, and gives attendees a taste of what research maturity looks like. You’ll learn how to create automated processes to enhance research impact, identify workspace needs, and more.

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Four part workshop: August 5-6 & August 12-13, 2020
Integrated Data Thinking
with Matt LeMay and Tricia Wang

Matt Lemay-Tricia WangIn today’s fast-moving world, organizations do not have time for six-month research cycles and 200-page PowerPoint presentations. This workshop takes participants on a hands-on journey through Integrated Data Thinking, teaching them a whole new way to generate actionable insights in rapid iterative cycles.

Register


Four part workshop: August 6-7 & August 13-14, 2020
Crafting Metrics for UX Success
with Kate Rutter

Kate RutterParticipants will learn how to identify clear, specific, actionable, quantitative, and time-based product metrics. The team will identify the key uses of their product, find the best metrics to measure specific user interactions, outline a plan for instrumenting key interfaces and gain the knowledge needed to track these metrics over time.

Register


Three part workshop: August 19-21, 2020
Designing for Design Systems
with Nathan Curtis

nathan curtisThis workshop exposes you to essential and rigorous steps in a designer’s workflow. We’ll dig deep into how designers can propose, design, document, and package features for others to reuse. By the end, you’ll be fully equipped with techniques, activities, and a mindset to harden, spread, and sustain a system yourself.

Register


Three part workshop: Aug 27-28, Sep 4, 2020
Business Thinking for UXers
with Carolyn Hou

Carolyn HouGain the business acumen you need to amplify your impact within your organization. Covering finance, organizational structure, and strategy, you’ll learn the tools that drive business thinking and decision making, and learn to be a better interlocutor between traditional business functions and your own function or department.

Register


Three part workshop: Aug 27-28, Sep 4, 2020
Mapping Service Ecosystems
with Cornelius Rachieru

Cornelius RachieruThe popularity of service blueprints and customer journey maps is an encouraging sign for the proliferation of service design into the experience design toolbox, but they aren’t always ideal methods when dealing with senior business stakeholders. The theory behind systems thinking should be part of the toolkit of every design strategist.

Register


Three part workshop: Aug 27-28, Sep 4, 2020
Detangling Information Architecture with Object-Oriented UX
with Sophia Prater and Bram Wessel

Bram Wessel-Sophia PraterLearn Object-Oriented UX, a methodology that helps wrangle that complexity into a tidy array of color-coded sticky notes. Participants will return to their organizations with a repeatable, scaleable, and collaborative tool for detangling—and visualizing—even the most convoluted IAs.

Register


Three part workshop: Aug 27-28, Sep 4, 2020
Tough Conversations in UX
with Dan Brown

Dan BrownIf you’re doing your job right all your conversations are “tough”. They deal with complex topics, involve people who care deeply about those topics, and require arriving at decisions that matter to everyone’s job. In this workshop, we’ll practice techniques that you can bring to your conversations to make them productive.

Register


Frequently Asked Questions

Will I be able to ask the instructor questions?
Yes, you will be able to communicate with the instructor (and, likely, other attendees) via Zoom (audio and chat). Instructors may also choose to use Slack as well.

Will I get to watch recordings?
Yes, we will make recordings of your workshop available within about a week after the workshop concludes.

What other content will be provided?
As a registered attendee, you’ll receive access to workbooks, the instructor’s deck, and other materials the instructor may provide you.

Do I need any special technology to attend this workshop?
You’ll access the workshop via Zoom (you can find setup instructions here). Individual workshops may also use other tools, like Slack for discussion and virtual whiteboards (e.g., MURAL, Miro) for collaborative work. We’ll make sure you know well in advance of any technical requirements beyond using Zoom.

As this is a remotely taught workshop that includes video, please ideally have fast WiFi or Ethernet connection if at all possible, and quit applications running in the background that might rob your connection’s bandwidth.

What if I have technical problems?
We encourage you to test your technology prior to the workshop. We’ll offer a technology troubleshooting session just before the workshop begins.

What should I do if I need closed-captioning?
Upon request, we’ll provide you with closed-captioned access to the presentations. If you have other accessibility-related needs or questions, please email info@rosenfeldmedia.com ASAP to let us know.

How many people are allowed to watch the conference on my end?
Your ticket is for a single attendee only. We do make group discounts available as well; select the group ticket type when registering.