Now published: The Design Conductors by Rachel Posman and John Calhoun!

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The promise of good civic design may only be realized when it is equally good for everyone. In large and complex systems, we may never fully achieve this. But it is the work of civic designers to persist and lead change. The importance of this commitment is abundantly clear around Diversity, Equity, Inclusion, and Access. On his first day in office, President Biden issued Executive Order 13985 On Advancing Racial Equity and Support for Underserved Communities Through the Federal Government. Learn how service designers are embracing this catalyst for change at different levels of the federal ecosystem.