Did you know that you’re probably designing multimodal experiences? Most designers today are working in a multimodal environment, but haven’t been trained to make the most of the many capabilities the latest generations of devices provide. Your customers have a small universe of devices, and they now come with the ability to handle far more than traditional haptic input like keyboards and mice. Gestural input, from swipes to hand gestures in video calls to stylus input, is becoming more common. Audio input and output are becoming more important in a world where digital assistants are poised to make a second surge powered by large language model AI. Visual output has become much more nuanced, and sometimes spans multiple devices. How do you wrangle all of this, optimize for great experiences, and still keep the human at the center? By becoming more consciously aware of the different inputs and outputs we’re working with – and the many ways these inputs and outputs include and exclude our customers – we can build more resilient, more inclusive, and more powerful next-generation experiences.