About Patrick

Patrick Quattlebaum is a designer and teacher who gets up every morning to bring creativity, rigor, and humanity to problem-solving. He is the co-founder and CEO at Harmonic Design, a US-based service design consultancy. Previously, he was Managing Director at Adaptive Path and Head of Service Design at Capital One. An expert in design strategy and service design, Patrick places a premium on pushing design practice to be more value-centered, collaborative, and iterative. He and his co-author, Chris Risdon, share their design philosophy and its practical applications in Orchestrating Experiences: Collaborative Design for Complexity.

In addition to consulting and writing, Patrick is a passionate speaker and instructor. He has taught thousands of practitioners in North America and Europe on topics such as service design, design strategy, design research, and interaction design. His other passions—storytelling, film studies, and improv—often find their way into his design work.

You can follow him on Twitter @ptquattlebaum and thisisharmonic.com.