Videoconference: Communities of Practice for Civic Design

At the April Civic Design Community call, hear from new community curator Kara Kane. She shares her experience scaling and leading the UK government’s user-centered design (UCD) communities and International Design in Government community while working at the Government Digital Service.

Kara talks about how communities of practice are central to the transformation of public services. The communities she developed built design capability, aimed to create a culture of equity and inclusion and were core to developing and delivering standards and guidance for government.

About our speaker:

Kara Kane is a design leader and community builder whose expertise is in building design culture in large scale organizations. From 2017 to 2020, she was the Community Lead for User-centered Design (UCD) leading the UCD Communities team at the UK’s Government Digital Service. She then brought her community-led approach as a Senior Service Designer working on the government’s Service Standard and Service Manual. In 2017 she co-founded the International Design in Government community with Lou Downe and Martin Jordan, bringing together design-minded public servants from over 70 countries. She recently took a break from government to work at BT (British Telecom) on design ops and the Loop design system. Kara is the newest co-curator of the Rosenfeld Media Civic Design Conference. You can follow Kara on Twitter.