DesignOps Community

Join over 2,000 like-minded people interested in Design and Research Operations

About our communities

Join us

We'll send you

  • The DesignOps Insider, Rosenfeld Media’s semi-monthly newsletter
  • Access to our monthly videoconferences
  • First dibs on discounts to attend the next DesignOps Summit

Upcoming Videoconferences

"Global Research Panels" with Wyatt Hayman, August 8, 4pm ET

In this talk, Wyatt will conduct a deep dive into the Airbnb Global Research Panels, the program he has been developing at Airbnb over the past 2-years.

Videoconferences are open to all members of our DesignOps Community. Not a member? Sign up here.

see past videoconferences

September 12, 4pm ET, “Multipurpose Communication & UX Research Marketing” with Molly Fargotstein

Despite our clear value in informing product and advocating for our customers, UX Research (UXR) tends to have a lot to prove within most companies. Whether it’s our value, knowledge, or definition, there are information-holes about UXR that need to be filled. Collecting lessons and dodging roadblocks along the way, Molly and her team tested and evolved different methods set out to evangelize UX Research insights, share findings between teams, define and demystify UX Research and prove value for UXR throughout the company. What does that even look like? Molly will tell you.

Videoconferences are open to all members of our DesignOps Community. Not a member? Sign up here.

DesignOps Summit

DesignOps Summit 2019 Full-day Workshops Open for Registration

Looking for an opportunity for deep design learning? We’re offering six transformational day-long workshops at the DesignOps Summit in New York City on October 25.

We’re offering three scholarships to deserving designers, researchers, and students to attend the upcoming DesignOps Summit 2019

Design professionals from underserved groups are especially encouraged to apply. Please answer these questions before midnight ET, July 25 to apply for a scholarship to attend the 2019 DesignOps Summit. Your response won’t be shared with anyone aside from our judges and Rosenfeld Media staff. Apply now.

Tickets now available! DesignOps Summit 2019 — October 23-25, New York

The DesignOps Summit is the first conference dedicated to helping design leaders and managers create design capacity that scales with change.

Past Conferences

DesignOps Summit 2018

New York, New York 
November 7 – 9, 2018

DesignOps Summit 2017

New York, New York
November 6 – 8, 2017

Community Curators

Alison Rand

Alison Rand is a Design Operations leader whose work combines strategic design and personnel management systems with project management expertise to enable design at scale. Previously to becoming Head of Design Operations at Automattic working with John Maeda, Alison was Director of Program Management at frog and Director of Program Planning at Hot Studio (acquired by Facebook). Her passion is creating cross-disciplinary teams and environments with operational structures that enable them to pursue the best creative work of their lives.
What Alison recommends

Kate Towsey

Kate Towsey has been a consultant specialist in ResearchOps for more than half a decade. The instigator of the ResearchOps Community and the #WhatisResearchOps initiative, she’s been instrumental in amplifying and shaping the conversation around this emerging practice. Originally a content strategist, she’s known as the researcher of user researchers and has designed and delivered labs, participant recruitment services, research panels, media archives and research communications for large organizations. Kate now walks the talk as Atlassian’s Research Operations Manager in Sydney, Australia, where she’s building out a team and delivering a seamless ecosystem to support people who do research.
What Kate recommends

Louis Rosenfeld

Like many user experience folk, Lou started somewhere (library science), made his way somewhere else (information architecture), and has ended up in an entirely different place (publishing). Lou spent most of his career in information architecture consulting, first as founder of Argus Associates and later as an independent consultant. He co-founded the Information Architecture Institute and the IA Summit.
What Louis recommends