Designing essential financial services for those in need

Civic Design Community Videoconference with Alan Williams and Rose Deeb, February 10, 11am ET

Please join us at the next Civic Design Community call where you’ll hear from Alan Williams, VP Design at Propel and Rose Deeb, Senior Content Designer. They’ll walk us through their Providers application and share how they deliver essential financial services and tools to over 5 million families living with limited income who utilize the Supplemental Nutrition Assistance Benefits (SNAP) program. The Providers application provides participants in any state with timely, localized updates about changes to benefit allocations, and details about benefits that users may be eligible for but not yet aware of, all in plain language.

About our Speakers

Alan designs products that serve sensitive needs with dignity and ease. He currently serves as the VP of Design at Propel, a fintech that delivers essential financial tools to >5M families living with limited income. For the past seven years, he has worked to improve the experience of American families using means-tested benefits at organizations like Code for America, Civilla, and the Biden-Harris Transition Team.

Rose is a Senior Content Designer by way of library and information science. She has over a decade of experience creating content and design strategies in museums, non-profits, agencies, and product design teams. Rose is a California native but currently lives and works in New York City.