Now published: The Design Conductors by Rachel Posman and John Calhoun!
Service Design Bundle Cover

Service Design Bundle

Service Design Bundle Spot Image

Essential Service Design and User Experience Titles - save 20%

What this bundle includes:

    1. Closing the Loop: A powerful systems thinking mindset that provides you with the tools and frameworks to define the systems that surround your work.
    2. Service Design: Powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
    3. Orchestrating Experiences: A practical guide for designers and everyone struggling to create products and services in complex environments.
    4. Design for Care: Case studies, design methods, and leading-edge research illuminate emerging opportunities and provide inspiration for designing better services.

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closing the loop front cover

Closing the Loop

service design front cover

Service Design

orchestrating experiences front cover

Orchestrating Experiences

design for care front cover

Design for Care

Choose a format:

What this bundle includes:

    1. Closing the Loop: A powerful systems thinking mindset that provides you with the tools and frameworks to define the systems that surround your work.
    2. Service Design: Powerful insights, methods, and case studies to help you design, implement, and measure multichannel service experiences with greater impact for customers, businesses, and society.
    3. Orchestrating Experiences: A practical guide for designers and everyone struggling to create products and services in complex environments.
    4. Design for Care: Case studies, design methods, and leading-edge research illuminate emerging opportunities and provide inspiration for designing better services.

</0l>

closing the loop front cover

Closing the Loop

service design front cover

Service Design

orchestrating experiences front cover

Orchestrating Experiences

design for care front cover

Design for Care

Choose a format: