Now published: The Design Conductors by Rachel Posman and John Calhoun!
Ben Reason
Co-author of Service Design

Ben Reason is a co-founder of pioneering service design consultancy Livework. Over the past twenty-three years, Ben has led the company and developed the service design practice into new fields and sectors from Public Services to Design-led Transformation.

Ben graduated from Liverpool John Moores University in 1994 with a bachelor’s degree in fine arts, following this in 2000 with a master’s in Responsibility and Business Practice from the University of Bath. He has a background in design and innovation in network-enabled services with Razorfish and Oyster Partners.

Ben has provided strategic guidance and project delivery for a wide range of organizations large and small, public and private. From the UK National Health Service to a community Hospice; from Ford to car share start-up Streetcar, from Transport for London to a project exploring the use of Drones for public good. Ben is currently focused on how to use design to speed the transition to an ecologically sustainable future.

He has written articles for the NHS’s In View magazine and has been featured in the International Herald Tribune. In 2009 he was voted one of the top 20 most influential designers in IKON magazine. His academic and teaching experience includes working with SAID Business School Oxford, Interaction Design Institute Ivrea, and Royal College of Art.