Now published: The Design Conductors by Rachel Posman and John Calhoun!

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So You’ve Got a Seat at the Table. Now What?

For the past year, “Having a seat at the table” has been one of the most widely-discussed topics in the research community. However, what happens once that seat has been won? What we’ve typically seen is researchers struggling to discern between the specific needs and expectations of senior leadership and stakeholders, and those of the product teams they’re grown accustomed to working with. This presentation will distill, from several previous studies, lessons to guide researchers in how to go from just having a seat at the table, to actually using it towards influence strategic decision-making.