“There’s something about the title or the idea of the chief of staff that seems to be in the zeitgeist.” — Chris Whipple, “The Gatekeepers”

The role of Chief of Staff is trending across all industries, but for some the journey is unorthodox and may require good timing and a strong pitch to create the role. Add to the adventure that no two Chief of Staff roles are likely to be the same.

Lisa will share her journey from UX to Design Ops to Chief of Staff, including some of the methods that she uses to make her way: be the beacon, spread the light, and support your team, even in times of high anxiety.