Part of the CX Design Ops team at Verizon, Kate’s been a part of the journey from the very beginning. A handful of project managers trying to problem-solve on the fly, to a global CX Ops team that implements new solutions, refines process and leads strategy to further amplify Design across the enterprise.
Sessions by Speaker
Flex Your Super Powers: When a Design Ops Team Scales to Power CX
Thursday, September 30, 2021
|
7:30am
-
8:00am
Flex Your Super Powers: When a Design Ops Team Scales to Power CX
Wednesday, September 29, 2021
|
11:30am
-
12:30pm
