I’m Josh Morales, a UX Research Manager at Miro with a passion for shaping exceptional user experiences and a strong focus on ResearchOps. With a diverse professional journey spanning companies like HP, N26, and Hotjar, I’ve honed my skills in understanding user behavior and translating insights into actionable design strategies where I found collaborative work to be the most effective and fun. My background is in Sociology and HCI. Off-duty, you can catch me playing squash, reading all the books, savoring wine, and graciously losing at chess!