Jean-Claire leads Operations for the VCG Channel Design group, with a focus on new process implementation and strategy. She leads a team dedicated to new project intake, prioritization, resource & capacity planning and reporting strategy and governance.
Jean-Claire Fitschen
Design Ops Program Manager, Verizon
Sessions by Speaker
Flex Your Super Powers: When a Design Ops Team Scales to Power CX
Wednesday, September 29, 2021
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11:30am
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12:30pm
