Jamie Kaspszak is a Sr. Manager of CX Strategy and Capability Development at Best Buy with 6 years of experience as a CX professional. She is passionate about technology and design and how it impacts customer and employee experience. In her role, she provides strategic guidance rooted in customer and industry trends to evolve the maturity of the CX practice at Best Buy as well as maximize the impact of the capability. She has a diverse background in customer experience, enterprise strategy, design operations and graphic design.
Jamie Kaspszak
Sr. Manager, Experience Strategy & Capability Development, Best Buy
Sessions by Speaker
Better Together: Partnering with Others to Transform Enterprise
Wednesday, July 8, 2020
Not Your Ordinary Re-Brand: Design’s Path to Driving Customer Obsession at Best Buy
Thursday, September 3, 2020
|
10:00am
-
10:25am