Now published: The Design Conductors by Rachel Posman and John Calhoun!
Andrew Custage
Senior Director, Head of Insights, Medallia

Andrew Custage is the Head of Insights for Medallia Market Research. He leads a team focused on delivering groundbreaking insights to the world’s top brands. Medallia provides unparalleled market intelligence and consumer insights by combining real-time, unblinded behavioral data and survey data.

In addition to advising clients, Andrew hosts a best-in-class webinar series on industry trends. His analysis/commentary has been featured in publications like the Wall Street Journal, CNBC, NPR, Forbes, Fortune, Business Insider, Franchise Times, NRN, QSR Magazine, The Data Standard Podcast, and others. He has also been featured as a speaker and panel moderator at conferences like Food on Demand, OnTrend Ghost Kitchen Conference, and Medallia Experience.

Andrew is an alumnus of the Wharton School at the University of Pennsylvania and is currently based in Los Angeles.

Sessions by Speaker
The Digital Journey: Research on Consumer Frustration and Loyalty
Wednesday, March 29, 2023 | 11:55am - 12:25pm