Rosenfeld Media

People who design great experiences have relied on Rosenfeld Media UX books, training, and conferences since 2005.

Special offer for attendees of Design at Scale 2021: 20% off Rosenfeld Media books! Use code DAS2021BOOKS at checkout.

Figure It Out: Getting from Information to Understanding

Information is easy. Understanding is hard.

From incomprehensible tax policies to confusing medical explanations, we’re swamped with information that we can’t make sense of. Figure It Out shows us how to transform information into better presentations, better meetings, better software, and better decisions. So take heart: under the guidance of Anderson and Fast, we can, in fact, figure it out—for ourselves and for others.

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Liftoff! Practical Design Leadership to Elevate Your Team, Your Organization, and You

Liftoff! is your guide to leveling up as a design manager and leader. Its experience-driven approach—written by designers for designers—will help you hire and scale teams, develop careers, learn why diversity matters to your business, and solidify design’s role in your organization. Liftoff! will elevate your skills to lead your team and company to new heights.

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Orchestrating Experiences Collaborative Design for Complexity

Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.

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The Jobs To Be Done Playbook: Align Your Markets, Organization, and Strategy Around Customer Needs

These days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn’t a nice-to-have, it’s a strategic imperative.

The Jobs To Be Done Playbook helps organizations turn market insight into action. This book shows you techniques to make offerings people want, as well as make people want your offering.

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Podcast: Unleashing Swarm Creativity to Solve Enterprise Challenges with Surya Vanka

Surya Vanka joins Lou to discuss “Design Swarms,” which he’ll also cover during his conference presentation. Surya shares his experiences working to solve major social problems like gender discrimination and the opioid crisis through design thinking exercises. He also discusses ways leaders can step back to create more value from the “swarm.” Listen.

Podcast: Design at Scale is People! with Peter Merholz

Lou and Peter muse over stories from the early days of information architecture before meandering their way to contrasting UX in the public versus private sectors. They also discuss a preview of Peter’s talk at the conference, Design at Scale is People! Listen.

Podcast: “Could you make it worse?” Redesigning with Sha Hwang

A self-described “failed architect,” Sha Hwang joins Lou to discuss the challenges of scale when merging two companies, and his journey from Trulia and Stamen Design to being part of the team that rescued and, subsequently, founding Nava, a public benefit corporation formed during those efforts. Listen.

Podcast: Accessibility is the Oil Change with Sheri Byrne-Haber

Sheri is the author of the upcoming book Giving a Damn about Accessibility. In this latest Rosenfeld Review podcast, she discusses the critical importance of starting projects and products with a mindset of accessibility. Spoiler alert: it’s far more difficult to go back later. Listen.

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