Now published: The Design Conductors by Rachel Posman and John Calhoun!
Todd Healy
Vice President, Experience Strategy, Mastercard

Todd Healy has been defining designing, building, and implementing digital products for over 20yrs. At Mastercard for the last 8 years, he has spent the first half of his tenure leading teams that brought digital products to market. In recent years he has pioneered forward-thinking research and testing methodologies, and now is devoted to operationalizing strategic capabilities such as the CX Metrics to de-risk product design on an enterprise scale. In his spare time, Todd enjoys woodworking and gardening. He currently lives in Brooklyn with his wife Johanna, 2-yr-old daughter Fiona, and their rambunctious French bulldog Madeline. They are expecting another addition to the family this fall.

Sessions by Speaker
Driving Change with CX Metrics
Wednesday, June 7, 2023 | 1:50pm - 2:25pm