Upcoming Appearances

• Mar 07, 2010: I will attend the introductory Sunday of Adaptive Path's sold out MX Conference.
• Mar 30, 2010: Intuit Brown Bag at 12 noon. Location to be announced. (Intuit employees only, but if you know someone there, ask to be their guest.) (Mountain View, CA, USA)
• May 20, 2010: Cal Poly WISH Speaker Series: back to my alma mater! The Women Involved in Software & Hardware club is hosting me for a talk about design and empathy. Probably 4pm. Location to be announced. (San Luis Obispo, CA, USA)

Past Appearances

(Also see this list of presentations captured online.)

• Feb 24, 2010: Haas School of Business Design & Innovation Speaker Series: "Changing Your Perspective - Re-Framing Problems Through Empathy" lecture and exercise. (Class members only.) (Berkeley, CA, USA)
• Feb 04, 2010: Half-day mental model workshop at the IxDA Conference (Savannah, GA, USA) [post/discount]
• Dec 13, 2009: Haas School of Business Design Tradeshow - floor judge. (Berkeley, CA, USA)
• Sep 15-18, 2009: Attending UX Week. Hope to see you there! (San Francisco, CA, USA) [post/discount]
• Sep 7 & 9, 2009: Presentation and workshop at Interacción 2009 (Barcelona, ES)
• May 20, 2009: Half-Day Mental Models Workshop at WebVisions, and a little presentation on Thu 21-May-09 (Portland, OR, USA)
• April 20 & 22 & 24, 2009: Web Directions 2009 Australian Roadshow featuring the day-long Mental Model Workshop (Melbourne, Canberra, and Sydney Australia) [post]
• March 19, 2009: Mental Model Workshop at the IA Summit (Memphis, TN, USA) [post]
• December 11, 2008: "Using Mental Models for Tactics and Strategy," Future Practice User Experience Webinars (in the ether!) [post/discount/q&a]
• CANCELED: November 19 & 20, 2008: "Mental Models Workshop," a Keyforums master class (Sydney, Australia) [post/discount]
• November 7, 2008: "How Mental Models Helped Teams Do What They Dreamed," User Research Friday 2008 (San Francisco, CA, USA) [post/slidecast]
• October 27-28, 2008: Workshop on Design by my associate Eric Fain, W3C Web Foundations Congress (Gijón, Spain) - Fundamentos Web 2008
• September 24, 2008: Haas School of Business - Presentation and coaching the New Product Development Class, with Brandon Schauer and Kate Rutter. (Class members only.) (Berkeley, CA, USA)
• September 19-20, 2008: "Mental Models: Sparking Creativity Through Empathy," Design Research Conference 2008 (Chicago, IL, USA) [post/discount]
• August 12, 2008: "Unpacking Stories to Serve People Better," UX Week 2008 (San Francisco, CA, USA) [post/discount]
• August 6, 2008: "Mental Models: Sparking Creativity Through Empathy," Agile 2008 (Toronto, Canada) [post]
• July 16, 2008: Google Brown Bag at 12 noon in Building 42 (Google employees and Guests only, but the video appears on YouTube.) (Mountain View, CA, USA)
• June 2, 2008: "Mental Models Workshop," ClearLeft (Brighton, UK) [post/discount]
• May 29, 2008: "Mental Models: Sparking Creativity Through Empathy," @Media (London, UK) [post/slidecast]
• April 2, 2008: Yahoo Brown Bag at 12 noon in Building D (Yahoo Employees & Guests Only, but the video appears on the Yahoo Developer's Net.) (Sunnyvale, CA, USA)
• March 26, 2008: "Mental Models: Aligning Design Strategy with Human Behavior," Web App Summit (San Diego, CA, USA) [post]
• February 28, 2008: "Mental Models: Sparking Creativity Through Empathy," IxDA-SF (San Francisco, CA, USA) [post]
• February 20, 2008: "Mental Models: Getting Into Your Customer's Head," UIE Virtual Seminar (Andover, MA, USA) [post/discount ]
• January 31, 2008: "Innovation is Overrated," Web Directions North (Vancouver, Canada) [post/discount/slidecast]
• October 22, 2007: Attending She's Geeky (Mountain View, CA, USA) [post]
• August 13, 2007: Presentation Capturing the Whole User Experience at Adaptive Path's UX Week 2007 (Washington, DC, USA) [post]
• March 23, 2007: Workshop Navigation Magic at IA Summit 2007 (Las Vegas, NV, USA) [post]
• October 27, 2006: Quick introduction to mental models at User Research Friday 2006 (San Francisco, CA, USA) [post/slidecast]