Upcoming Appearances

(Whew! Home for a while ... doing actual client work.)

Past Appearances

(Also see this list of presentations captured online.)

• May 20, 2009: Half-Day Mental Models Workshop at WebVisions, and a little presentation on Thu 21-May-09 (Portland, OR, USA)
• April 20 & 22 & 24 2009: Web Directions 2009 Australian Roadshow featuring the day-long Mental Model Workshop (Melbourne, Canberra, and Sydney Australia) [post]
• March 19, 2009: Mental Model Workshop at the IA Summit (Memphis, TN, USA) [post]
• December 11, 2008: "Using Mental Models for Tactics and Strategy," Future Practice User Experience Webinars (in the ether!) [post/discount/q&a]
• CANCELED: November 19 & 20, 2008: "Mental Models Workshop," a Keyforums master class (Sydney, Australia) [post/discount]
• November 7, 2008: "How Mental Models Helped Teams Do What They Dreamed," User Research Friday 2008 (San Francisco, CA, USA) [post/slidecast]
• October 27-28: Workshop on Design by my associate Eric Fain, W3C Web Foundations Congress (Gijón, Spain) - Fundamentos Web 2008
• September 19-20, 2008: "Mental Models: Sparking Creativity Through Empathy," Design Research Conference 2008 (Chicago, IL, USA) [post/discount]
• August 12, 2008: "Unpacking Stories to Serve People Better," UX Week 2008 (San Francisco, CA, USA) [post/discount]
• August 6, 2008: "Mental Models: Sparking Creativity Through Empathy," Agile 2008 (Toronto, Canada) [post]
• July 16, 2008: Google Brown Bag at 12 noon in Building 42 (Google employees and Guests only, but the video appears on YouTube.) (Mountain View, CA, USA)
• June 2, 2008: "Mental Models Workshop," ClearLeft (Brighton, UK) [post/discount]
• May 29, 2008: "Mental Models: Sparking Creativity Through Empathy," @Media (London, UK) [post/slidecast]
• April 2, 2008: Yahoo Brown Bag at 12 noon in Building D (Yahoo Employees & Guests Only, but the video appears on the Yahoo Developer's Net.) (Sunnyvale, CA, USA)
• March 26, 2008: "Mental Models: Aligning Design Strategy with Human Behavior," Web App Summit (San Diego, CA, USA) [post]
• February 28, 2008: "Mental Models: Sparking Creativity Through Empathy," IxDA-SF (San Francisco, CA, USA) [post]
• February 20, 2008: "Mental Models: Getting Into Your Customer's Head," UIE Virtual Seminar (Andover, MA, USA) [post/discount ]
• January 31, 2008: "Innovation is Overrated," Web Directions North (Vancouver, Canada) [post/discount/slidecast]
• October 22, 2007: She's Geeky (Mountain View, CA, USA) [post]
• August 13, 2007: Adaptive Path UX Week (Washington, DC, USA) [post]
• March 23, 2007: Information Architecture Summit (Las Vegas, NV, USA) [post]
• February 12-13, 2007: Managing Experience through Creative Leadership (San Francisco, CA, USA)
• October 27, 2006: User Research Friday (San Francisco, CA, USA) [post/slides]
• August 14-17, 2006: Adaptive Path UX Week (Washington, DC, USA) [post]