Thanks to everyone who joined this book community over the years of my research and writing. I hope the wait was worth it! My vision and hope for this community is to sustain the space, its participants, and its content as a practitioner hub. The Care Design Network will maintain the caredesignnetwork.com and designforcare.com will point to…
Design For Care
Innovating Healthcare Experience
by Peter Jones
This useful book offers an approach to introducing and integrating human-centered design and systems thinking for future healthcare experiences, with numerous cases of relevant methods, tools, and techniques. Design for Care is simultaneously pragmatic and forward thinking. The implications for the education of future design professionals are immense."—Liz Sanders, Associate Professor in Design at The Ohio State University
The world of healthcare is constantly evolving, ever increasing in complexity, costs, and stakeholders, and presenting huge challenges to policy making, decision making and system design. In Design for Care, we'll show how service and information designers can work with practice professionals and patients/advocates to make a positive difference in healthcare.
In Design for Care, Peter Jones will:
- Present a current presentation of compelling healthcare design and information issues, integrated by representative case studies, to help designers, managers, students and teachers better understand the field
- Educate and stimulate this audience to innovate and design better services from a total systems perspective in current healthcare practice
- Help this audience understand the complexities, emerging opportunities, and uncertainties as indicated from the collective experience of leading edge design and research thinkers
“Design for Care” Blog
There are so many contexts in which design practice intersects with healthcare service and the critical problems anticipated in the near term. Design for Care can be viewed as an emerging context, of designing for ... healthcare as caring. Another design context could be design (or design research) in healthcare, which would be representative of an insider's viewpoint.
Other contexts are defined by the predominant themes of our time - Health 2.0, Healthcare IT…
Harvard professor and physician Richard Bohmer describes two basic healthcare “operating systems” that drive service and facility design models: the sequential and the iterative systems. These models can be seen as the end points of a spectrum instead of two distinct operational models.
Two different sets of service conditions are organized: sequential, for efficiently delivering standard care services to a large volume of patients, and iterative, when an ideal care pathway may not be…
Health information website WebMD Health Corp said it will cut around 250 jobs, or 14 percent of its workforce, to reduce costs. The company, which had about 1700 employees according to Thomson Reuters data, said it would take a charge of about $6 million to $8 million in the fourth quarter,…