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Design For Care

Innovating Healthcare Experience 

Published: May 21, 2013 Paperback: 376 pages, ISBN 1-933820-23-3 Digital: ISBN 1-933820-13-6

by Peter Jones

Design for Care

This book is the cure for the disease that many have even yet to recognize—that is, the lack of application of systemic design thinking in healthcare. Peter Jones has laid out a clear plan of action that frames today's problems as tomorrow’s opportunities and innovations. When we use healthcare services, we want—no, need—this design-led revolution to bring us individually and collectively into a safer, healthier, and better place."

—Robert M. Schumacher, Managing Director at User Centric

The world of healthcare is constantly evolving, ever increasing in complexity, costs, and stakeholders, and presenting huge challenges to policy making, decision making and system design. In Design for Care, we'll show how service and information designers can work with practice professionals and patients/advocates to make a positive difference in healthcare.

In Design for Care, Peter Jones will:

  • Present a current presentation of compelling healthcare design and information issues, integrated by representative case studies, to help designers, managers, students and teachers better understand the field
  • Educate and stimulate this audience to innovate and design better services from a total systems perspective in current healthcare practice
  • Help this audience understand the complexities, emerging opportunities, and uncertainties as indicated from the collective experience of leading edge design and research thinkers

“Design for Care” Blog

From Design Dialogues

Relating Systems Thinking & Design 3

RSD3 2014 Symposium

Following the successful Relating Systems Thinking & Design (RSD2 symposium) last year, RSD3 seeks to engage a wider audience, maintaining the lightweight style of a small symposium where every participant can easily meet. Registration is open for RSD3 – taking place again at the Oslo School of Architecture and Design, October 15-17.

. . . → Read More: Relating Systems Thinking & Design 3

Emerging Contexts of Systemic Design – ISSS 2014

The 2014 ISSS conference held at George Washington U was organized and convened by current president Gerald Midgely, ( U of Hull) who this year hands off the lead to Open University’s Ray Ison, a leading researcher in water ecosystems. Ray will lead next year’s ISSS conference in Berlin and will be looking for inspiring new . . . → Read More: Emerging Contexts of Systemic Design – ISSS 2014

Recent Reviews for Design for Care

Design for Care has apparently been discovered by the larger design community this year, after a year in print!  With the launch in June 2013, I had thought that between Rosenfeld Media and my own decently-connected network we might find numerous reviews in the first few months – but more reviews have emerged so far . . . → Read More: Recent Reviews for Design for Care

Design Research Methods for Systemic Design

From the presentation at ISSS 2014, Washington DC

The recent development of systemic design as a research-based practice draws on long-held precedents in the system sciences toward representation of complex social and enterprise systems. A precedent article, published as Systemic Design Principles for Complex Social Systems (Jones, 2014) established an axiomatic and epistemological basis for . . . → Read More: Design Research Methods for Systemic Design

Appetite for Disruption

The goal of a startup is no longer just user engagement or viability. A “preference for disruption” is celebrated, without reservation, whether a small or big business. (Only recently were reservations even fussed over – Jill Lepore’s critique of Disruption culture was published the week after this conference talk, June 23.)  She states (without critical . . . → Read More: Appetite for Disruption