Experience the future of UXR at Advancing Research 2025

DesignOps Summit 2024 Program

Monday, September 23, 2024

Day 1 Welcome with Louis Rosenfeld, Principal, Rosenfeld Media and Bria Alexander, DesignOps Curator

Theme One: Resilience

Hiring in DesignOps: A Critical Study on How to Hire and Get Hired with Corey Long, Senior Manager, Design Operations, Adobe

Zero to One: Co-Creating Operating Models with your Team with Daniel Orbach, Executive Director of Design, Small Business Credit Card, JP Morgan Chase

Integrating Accessibility in DesignOps [Sponsored] with Katie Kalcevich, Head of Accessibility Innovation, Fable

Leading Change with Confidence: Strategies for Optimizing Your Process with Deanna Smith, Design Program Manager, Adobe Design

Beyond Buzzwords: Adding Heart to Effective Slack Communication with Laura Gatewood, Lead Design Program Manager, Central DesignOps, Salesforce, and Laine Prokay, Principal Design Program Manager, Salesforce

The Big Question about Resilience: A panel discussion with Bria Alexander, DesignOps Curator; Laura Gatewoodm, Lead Design Program Manager, Central DesignOps, Salesforce; Corey Long, Senior Manager, Design Operations, Adobe; Daniel Orbach, Executive Director of Design, Small Business Credit Card, JP Morgan Chase; Laine Prokay, Principal Design Program Manager, Salesforce; and Deanna Smith, Design Program Manager, Adobe Design

The Future of DesignOps is Tool Consolidation [Sponsored] with Ned Dwyer, Co-founder and CEO, Great Question, and Jadyn Aguilar, Head of Design Operations and UX Research, Gusto

From Costly Complexity to Efficient Insights: Why UX Teams Are Switching To Voxpopme [Sponsored] with Andy Barraclough, CEO, Voxpopme and Betsy Nelson, Head of Product, Voxpopme

5 Antifragile Strategies for a DesignOps 2.0 with Silke Bochat, Global Head of Design, Weleda AG

Healing Toxic Stress with Alla Weinberg, CEO, Spoke & Wheel

ReDesigning Wellbeing for Equitable Care in the Workplace with Zariah Cameron, Co-Director of Community + Research, Aroko Cooperative

Tuesday, September 24, 2024

Day 2 Welcome with Bria Alexander, DesignOps Curator

Theme 2: Impact with Frances Yllana, Senior Manager, Design Operations, Coforma

Meters, Miles, and Madness: New Frameworks to Measure the (Elusive) Value of DesignOps with John Calhoun, Co-author of The Design Conductors, and Rachel Posman, Co-author of The Design Conductors

10k Screens Later: How We Became a Data-Driven Design Organization with John Paul de Guzman, Chief Creative and Founder, Frost Design and Consulting Group

Meaningful inclusion: Practicing accessibility research with confidence [Sponsored] with Kavana Ramesh, UX Researcher, Fable

Stronger Together: Lessons Learned from UX Research Ops with Emily DiLeo, Founder, The Current, and Maria Taylor, CEO & Principal Consultant, Limina

Increase Productivity and Drive Business Impact with Rima Campbell, VP, Experience Research & Strategy, UserTesting, and Amrit S Bhachu, Principal CX Consultant, UserTesting

The Big Question about Impact: A Panel Discussion with Frances Yllana, Senior Manager, Design Operations, Coforma; Jorge Arango, Author of Living in Information and Duly Noted; Maria Taylor, CEO & Principal Consultant, Limina; and Briana Thomas, Senior Design Producer, Zendesk

The Intersection of Design and ResearchOps [Sponsored] with Ned Dwyer, Co-founder and CEO, Great Question; Emily Stewart, Senior Research Operations Lead, TravelPerk; and James Wallis, Senior Design Operations Manager, Brex

Developing and Deploying Your Design Operations Strategy with Cassandra Piester, Staff Program Manager, Design Program Management, Adobe

Scale Smart: AI-Powered Content Organization Strategies with Jorge Arango, Author of Living in Information and Duly Noted

The Quiet Force: Uncovering Hidden Leadership in High-Impact Design Teams with Briana Thomas, Senior Design Producer, Zendesk

Wednesday, September 25, 2024

Day 3 Welcome with Bria Alexander, DesignOps Curator

Theme 3: Innovation with Jon Fukuda, Co-founder, Limina.co

It was the Best of Times. It was the Worst of Times. with Brendan Jarvis, Managing Founder, The Space InBetween

Sturgeon’s Biases with Adrian Howard, Coach, Quietstars

How to Create Change with Amy Evans, Strategic Design Operations Leader, Mooncake Consulting Inc.

Fair and Effective Designer Evaluation with Ignacio Martinez, Associate Director, Grand Studio

The Big Question about Innovation: A Panel Discussion with Jon Fukuda, Co-founder, Limina.co; Amy Evans, Strategic Design Operations Leader, Mooncake Consulting Inc.; Ignacio Martinez, Associate Director, Grand Studio; and Joe Meersman, Partner, The Collective

“Ask Me Anything” with Rachel Posman and John Calhoun, Authors of the Upcoming Rosenfeld Book, The Design Conductors [Sponsored] with Rachel Posman, Co-author of The Design Conductors, and John Calhoun, Co-author of The Design Conductors

Navigating Innovation with Integrity with Changying (Z) Zheng | DesignOps leader, Cloudflare

Use AI to Drive Outcomes that Go Beyond the Design Sprint with Joe Meersman, Partner, The Collective, and Pooria Sohi, Creative Technologist/Industrial Designer, Sohididthis

Use These Words and Count These Things with Jules Monza, UX Consultant, Jules connects dots