Now published: Research That Scales by Kate Towsey!

Everything You Need to Know about the Civic Design 2022 Call for Presentations (Videoconference)

In the May Community call, we talk about all things conference presentation proposals! The Civic Design Call for Presentation (CFP) will be open for submissions until June 1 to present at the conference on November 16th – 18th, 2022.

Designing for Villains: Lou Rosenfeld interviews Eduardo Ortiz and Donna Lichaw

Past, Present, and Future: Closing the Racial Divide in Design Teams with Vincent Brathwaite

Vincent Brathwaite, one of the featured speakers at this year’s DesignOps Summit, and Lou go meta: they have a conversation about having a conversation about differences. Their discussion ranges from working through our ever-changing vocabulary of identity to establishing a protocol for genuine, authentic conversations.

Vincent also offers suggestions for how to reflect on and own one’s ignorance and accept uncertainty—issues that design leaders continue to wrestle with as they create design teams that are more representative of the world they serve.

Framing Tomorrow by Questioning Today

How can you use the humble question to be a better leader?

Over the past year or two, Brave UX Podcaster Brendan Jarvis has been asking great questions of over 75 of the best and brightest design leaders with the goal of surfacing the biggest questions facing the field, and using them as a springboard to becoming a better leader.

Brendan joins Lou for a wide-ranging conversation about questions—a preview for his talk at June’s Design at Scale 2022 conference. Along the way, they cover the importance of diverse perspectives, the controversies of Amazon Alexa, and how designers can get a seat at the table.

Warning: this talk may raise more questions than it provides answers for!

Using Integrated Insight to Drive Growth

Catherine’s talk will cover what an advanced, mixed method team looks like when it covers a broad range of research disciplines (e.g. data, customer experience, market research, digital research etc.), as well as how to make this work for the business and keep pace with ever-changing consumer behaviors.

Theme 1: Researchers Thriving In The Organization

Research is at a crossroads; our customers are becoming more sophisticated and demanding, while at the same time, the quality of our work may be dragged downward by an influx of inexperienced people who do research. We struggle with systemic inequality baked into who does research and with whom—while a handful of Big Tech employers dominate hiring, and have an outsized impact on our society. And we’re still navigating how to be better at partnering with other research-connected functions. What is research in 2020, and how do we advance it in the face of these challenges?

Panel: Excellence in Impact

What is “impact” in the context of research? Should we strive for influencing product decisions or shifting organizational thinking? Is it measurable or qualitative? And what does it take to achieve it? Join our expert panel as they share their unique perspectives on defining and achieving research impact, offering illuminating examples from their own experiences. Don’t miss this lively, thoughtful discussion that transcends traditional metrics and explores the profound ways in which research can make a lasting difference.

Beyond Methods and Diversity: The Roots of Inclusion

Most efforts at advancing research to be more inclusive focus on methods or methodologies or participation. Though helpful, those efforts have unfortunately not been sufficient for inclusion and we continue to be constrained by stronger forces which go to the root of what research means and the definition of inclusion. To be fully unconstrained and reach true inclusion we must learn to let go. Do we have the ability to do that? Let’s talk about that. Join us for a half-hour of becoming undone, joyfully.

Actions and Reflections: Bridging the Skills Gap among Researchers

We often hire researchers from a wide range of backgrounds. Most of the time, we need to hire fresh grads, interns, or market research experts. For these individuals with little practical experience in product/UX research and a non-research education background, we must bridge a skill gap. Yoel will talk about his experiments with a variety of ways for boosting the skills of his researchers. He’ll talk about the framework he’s built, as well as the advantages and disadvantages of each learning project he’s tried.

Research Repositories Reconsidered (Videoconference)