Validating Product Ideas

Want to know what your users are thinking? If you’re a product manager or developer, this book will help you learn the techniques for finding the answers to your most burning questions about your customers. With step-by-step guidance, Validating Product Ideas shows you how to tackle the research to build the best possible product.

The Design Conductors

Your favorite apps and programs share one thing in common: they are all thoughtfully designed. Design Operations is the business practice that ensures great design and great designers thrive and deliver meaningful impact. The Design Conductors is your comprehensive guide to DesignOps. You’ll learn how to successfully advocate for, build out, scale up, and ultimately operate design organizations.

Who Should Read This Book

Although this book is definitely for designers, it’s also an essential field guide for product and project managers of all types. Anyone who works in the intersection of process and change management, such as healthcare, tech, or financial services, can learn the design methodologies used by DesignOps practitioners. People who work hand-in-hand with designers, particularly those in the field of software, hardware, or creative design, will also find this book useful. Finally, leaders in design, product, business, and engineering should read this book to learn how to create their own DesignOps culture where teams who build great user experiences can thrive.

Takeaways

• Learn what DesignOps is and where it began.
• Explore the most common backgrounds for people who want to become DesignOps practitioners.
• Define the eight career competencies that all DesignOps practitioners share.
• Discover how to build a DesignOps practice with a handy framework created by one of the authors.
• Highlight the different kinds of paths that DesignOps professionals can take in their careers (with real-world examples).
• Operationalize values by leading to effect transformative changes in teams and businesses.
• Show how the four most common DesignOps org models influence the ways in which teams can function and be organized.
• Uncover how different opportunities and areas of ownership are influenced by a network of related roles.
• Learn the practical application of building, running, and growing a DesignOps team—one that is already in existence or one that is built from scratch.
• Follow the comprehensive toolkit for anyone seeking to join a DesignOps team–from the interview process through a set of guidelines for hiring managers to conduct interviews of prospective talent.

The Jobs To Be Done Playbook

These days, consumers have real power: they can research companies, compare ratings, and find alternatives with a simple tap. Focusing on customer needs isn’t a nice-to-have, it’s a strategic imperative.

The Jobs To Be Done Playbook helps organizations turn market insight into action. This book shows you techniques to make offerings people want, as well as make people want your offering.

Who this book is for

Change makers and transformation agents inside of companies looking to shift focus towards a customer-centric perspective. It’s suited for managers and thought leaders seeking internal alignment around solving customer problems and addressing unmet needs. More specifically, this book is for people who have limited resources and would like to use JTBD in a lightweight manner.

Key takeaway

A new way of seeing your customers and their desired outcomes

Available from Audible and other major audiobook sellers.

Web Form Design

Forms make or break the most crucial online interactions: checkout (commerce), registration (community), data input (participation and sharing), and any task requiring information entry. In Web Form Design, Luke Wroblewski draws on original research, his considerable experience at Yahoo! and eBay, and the perspectives of many of the field’s leading designers to show you everything you need to know about designing effective and engaging Web forms.

The User Experience Team of One (2nd Edition)

Whether you’re new to UX or a seasoned practitioner, The User Experience Team of One gives you everything you need to succeed, emphasizing down-to-earth approaches that deliver big impact over time-consuming, needlessly complex techniques. This updated classic remains a comprehensive and essential guide for UX and product designers everywhere—you’ll accomplish a lot more with a lot less.

Who Should Read This Book

The techniques and advice in this book are applicable to anyone who is just starting out in user experience, as well as seasoned practitioners who have been in the field for years. In addition, anyone who read the first edition will appreciate this updated edition that features loads of new material that has changed over the past 10 years. There are tips, tools, and techniques throughout the book to improve your performance. The various methods detail exactly how to handle a variety of situations—from the timing involved, the materials, when to use that information, and how to try it out. Look for real-life sidebars from the authors, as well as experts in the field. This book applies to a team of one or a team of many.

Takeaways

• The first section covers the philosophy of the UX team of one—why you do it, how you build support, how to identify common challenges, and how to keep growing.
• The second section of the book, “Practice,” gives you tools and techniques for managing this balancing act with detailed methods.
• The 25 up-to-date methods in Part II prompt a question about a specific topic, answer the question, give the average time it will take to deal with the issue, tell you when to use this material, and give you instructions for “Trying It Out.”
• You can learn about the working conditions that a team of one often experiences.
• The book addresses difficult situations that UX practitioners often encounter (for example, the need for speed in corporate environments).
• Be sure to review the UX Value Loop[TM] that Joe created to define UX.
• Check out sidebars that highlight some of Joe and Leah’s personal real-life experiences.
• The end of each chapter tells you what to do if you can “only do one thing”.
• Finally, notes and tips give you handy techniques and tools to use in your own practice.

Need this book right away? Get the first edition at a reduced price

Eye Tracking the User Experience

Eye tracking is a widely used research method, but there are many questions and misconceptions about how to effectively apply it. Eye Tracking the User Experience—the first how-to book about eye tracking for UX practitioners—offers step-by-step advice on how to plan, prepare, and conduct eye tracking studies; how to analyze and interpret eye movement data; and how to successfully communicate eye tracking findings.

Design for Impact

Design for Impact is a down-to-earth A/B testing guide. It features the Conversion Design process to operationalize effective experimentation in your company. In it, Erin Weigel gives you practical tips and tools to design better experiments at scale. She does this with self-deprecating humor that will leave you smiling—if not laughing aloud. As a bonus, The Good Experimental Design toolkit presents everything you learn into step-by-step process for you to use each day.

Who Should Read This Book

If you’re a curious person working in tech who wants to deliver impactful work, you should read this book. If you’re a business leader looking to help your team make better decisions, you should read this book. If you want to level-up your approach to experimentation, you should read this book. In short, everyone—from CEOs to marketers, engineers, product people, through to designers and content folks—should read this book.

Takeaways

• Learn a fun, balanced approach to digital product experimentation to get your whole team testing customer-centric ideas.
• Stop making changes and start making improvements with the Conversion Design process.
• Follow the Good Experimental Design toolkit so that you and your entire team design for impact together.
• Clear up confusion around A/B testing with helpful tools and practical advice.
• Look for loads of actionable tips for effective product experimentation to give your team insight into the big picture.
• Make the complex math behind why experimentation works easy and understandable.

Design for Learning

Online learning can be so dull. Enter Design for Learning. Whether you’re a novice or experienced online instructional designer, you’ll learn how to apply industry best practices, how-to examples, powerful templates, and compelling activities to craft compelling instructional content for text, audio, and video. Read, enjoy, and create online learning experiences that will never be called “dull”!

Takeaways

• Writing compelling content and instructional text
• Designing interesting text and visuals
• Planning and producing videos
• Recording sound and voice-overs
• Creating and facilitating live website presentations
• Designing surveys for class feedback
• Rating whether your presentation was successful

Who This Book Is For

• Teachers, learning development professionals, and anyone tasked with designing an online course or a one-off workshop
• Content creators, instructional designers, user experience designers, and others who care about the experience of online learning

Whether you’re a novice or experienced online instructional designer, this book will show you how to apply industry best practices, and provide how-to examples, powerful templates, and activities to craft compelling instructional content—whether text, audio, or video.

Best of all—your course will never be called dull again.

Managing Priorities

Managing Priorities is your guide to prioritizing anything—anytime and anywhere. Harry Max digs into the best practices for prioritization at Apple, DreamWorks, NASA, Adobe, Google, Microsoft, and beyond, and brings them together in a single, practical method that you can apply step by step.

Who Should Read This Book?

Every business person who is even remotely interested in prioritization should read Managing Priorities. Whatever you need to prioritize—tasks, goals, OKRs, projects——this book is for you. Specific chapters are dedicated to what needs to happen and when for individuals, teams, and whole organizations.

Takeaways

• Learn what prioritization is.
• Gain insight into the costs of not prioritizing intentionally.
• Explore different methods of prioritization, including the Eisenhower Matrix, the Analytic Hierarchy Process, the Max Priorities Pyramid, Paired Comparison, Stack Ranking, and more (highlighted in the Appendix).
• Apply the author’s DEGAP® method of prioritization with its five phases: Decide, Engage, Gather, Arrange, Prioritize.
• Identify, understand, and address your current state or lack of prioritization (the context of your problem, the people involved, and the issues surrounding timing).
• Use a scale to differentiate items to prioritize and arrange them appropriately.
• Select an approach to prioritization that works for your specific situation.

Design That Scales

After years of building the same interface elements, some designers and developers get wise and try to create reusable, common solutions to help everyone stop reinventing the wheel every time. Most fail. In Design That Scales, design systems expert Dan Mall draws on his extensive experience helping some of the world’s most recognizable brands create design practices that are truly sustainable and successful.

Who Should Read This Book?

People who are building and maintaining design systems, large or small. Designers, engineers, and product managers who are in search of a more efficient way to work. Leaders and executives who want to effect change but aren’t sure how to do it. People who have designed web forms and tables, but don’t know what’s next.

Takeaways

• A design system is crucial for any organization managing two or more digital products. Learn how to create, manage, and sustain a successful design system.
• See how the ecosystem of a design system works in order to understand the context for success.
• Figure out where the people involved in a design system fit and how they can best collaborate.
• Learn the metrics for success within a design system and how to measure them.
• Determine the best techniques for marketing your design system to stakeholders.
• Learn what guidance and relationships are crucial for a design system to succeed.
• See the end-of-chapter questions that highlight how to guide your design system to a profitable outcome.