Archana J. Shah is a Principal UX Researcher at LexisNexis Legal & Professional in Raleigh, NC, bringing over 15 years of experience in the tech industry. Her journey includes roles in fintech, telecom, and legaltech, where she has spent over a decade in UX Research at LexisNexis, Twilio, T-Mobile etc, after a few years as a developer and data analyst.

Archana’s career began with a focus on user behavior and usability research, evolving into her current role managing research for a global product portfolio and a dedicated team at LexisNexis. With a commitment to research advocacy, she excels in triangulating insights from various data sources, contributing to impactful changes and informing product development. Archana plays a collaborative role in shaping the user experience landscape at LexisNexis.