Opening Keynote: Operating in Context with Leisa Reichelt, Head of Research and Insights, Atlassian

Theme 1: Communicating the Value of DesignOps

Communicating and Establishing DesignOps as a New Function with Brennan Hartich, Design Ops Leader, Intuit

Stretching the Definition of DesignOps with Product Development with Chris Moses, Director of Product Management, athenahealth

Ops without Designers with Mark Boulton, Head of Digital, European Molecular Biology Laboratory

Panel Discussion: Communicating the Value of DesignOps with Brennan Hartich, Design Ops Leader, Intuit, Chris Moses, Director of Product Management, athenahealth, Mark Boulton, Head of Digital, European Molecular Biology Laboratory

Theme 2: Integrating DesignOps

Operationalizing DesignOps with Neema Mahdavi, Manager, Design Operations & Technology, Workday

Flow and Superfluidity for Design Orgs with Jacqui Frey, Director of Design Operations, MailChimp

Designing Systems at Scale with Alëna Iouguina, Senior Lead Systems Research, Shopify

Filling the Void with Dan Willis, Consultant, U.S. Digital Service

Panel Discussion: Integrating DesignOps with Alëna Iouguina, Senior Lead Systems Research, Shopify, Neema Mahdavi, Manager, Design Operations & Technology, Workday, Jacqui Frey, Director of Design Operations, MailChimp, Dan Willis, Consultant, U.S. Digital Service

Collaborative Creativity through Improv with Cheryl Platz, Principal Designer, Microsoft and Jason Specland, Software Architect, BlueMetal

Theme 3: Growing People and Teams

Shaping design, designers and teams with Jason Mesut, Director, Resonant Design and Innovation

Understanding Experiences: When you have to do more than work with Holly Cole, Senior User Research Analyst, iCIMS

Creating the Blueprint: Growing and Building Design Teams with Jennifer Kanyamibwa, Senior Design Program Manager (Design and Research), Twitter

Taking it to the next level: Career paths in DesignOps with Courtney Kaplan, Director, Design Program Management, Facebook

Panel Discussion: Growing People and Teams with Jason Mesut, Director, Resonant Design and Innovation, Jennifer Kanyamibwa, Senior Design Program Manager (Design and Research), Twitter, Holly Cole, Senior User Research Analyst, iCIMS, Courtney Kaplan, Director, Design Program Management, Facebook Video

Creativity and Culture with Miles Orkin, UX Vision and Culture Lead, Google Cloud

Theme 4: Methodologies and Work Environments

A Selectively Scrappy Approach to ResearchOps with Megan Blocker, Senior User Research Manager, McKinsey & Company

Continuous Design: One eye on the horizon and the other on the next wave with Maria Skaaden, Continuous Design Practice Lead, Bekk Consulting

Turning Research Ripples into Waves with Hana Nagel, Lead UX Researcher, SAP Customer Experience

Panel Discussion: Methodologies and Work Environments with Megan Blocker, Senior User Research Manager, McKinsey & Company, Maria Skaaden, Continuous Design Practice Lead, Bekk Consulting, Hana Nagel, Lead UX Researcher, SAP Customer Experience

Closing Keynote: Design at Scale with Doug Powell, Vice President of Design, IBM Design