Opening Keynote: Org Design for Design Orgs with Kristin Skinner, Head of Design Management, Capital One

The Design Management Office with John Devanney, Managing Director, Moment

Scaling Design Culture with Meredith Black, Head of Design Ops, Pinterest

Panel: Collaboration Tools with Abby Covert, Staff Information Architect, Etsy, Jenny Loza, PhD, Senior Product Manager, Atlassian Inc., Tomer Sharon, VP, Head of UX, WeWork, Marcin Treder, CEO, UXPin

What DesignOps Can Learn From DevOps with Jeff Sussna, Principal, Ingineering.IT

This Game is Never Done: Design Leadership Techniques from the Video Game World with Erin Hoffman-John, CEO, Sense of Wonder

The Many Faces of Operations with Crystal Philcox, Government Operations Director

Discussion: What Operations can teach DesignOps, led by Lou Rosenfeld, Principal, Rosenfeld Media

Jazz Improvisation as a Model for Team Collaboration with Jim Kalbach

Panel: Design Systems and Documentation with Dave Malouf, Director of Product Design, DigitalOcean, David Cronin, VP UX Design, GE, Adekunle Oduye, Product Designer, JustWorks, Amy Thibodeau, Content Strategy Lead, Shopify

Scaling Design through Relationship Maps with Michael Polivka, Director and Chief of Staff for Experience Design, Autodesk

Research Operations at Scale with Christian Rohrer, Vice President of Design, Research and Enterprise Services, Capital One

Onboarding: The Ecosystem, not the Afterthought with Russ Unger, Experience Design Director, 18F

Group Activity: Making Sense of DesignOps with Dave Gray

Closing Keynote: Getting giants to dance – what can we learn from designing large and complex public infrastructure? with Stephen Pollard, Director, Arup