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ServiceNow

ServiceNow makes work better for people. We help people to be smarter, faster, and more powerful through a singular platform that makes work flow. Our team is comprised of product designers, UX researchers and design program managers who embrace representation from all professional, personal and cultural backgrounds to help drive passion and innovation in our products.

We collaborate with diverse minds and functions in both engineering and product management, and empathy and user-centered design are at the core of our products with the mission to create product experiences our customers love. It’s our superpower!

Join us to do some of the most engaging and empowering work of your career.

Learn about our open roles here.

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Rosenfeld Media interviews Megan Doyle of ServiceNow

We asked Megan Doyle, Sr. Manager of Design Program Management at ServiceNow, some questions that get at the heart of why they’re passionate about enterprise design and design operations, what it’s like to work at ServiceNow, and what makes their products and services special to enterprise professionals.

Meet Megan

Life at ServiceNow

At ServiceNow, our employees are at the heart of everything we do. That’s why we’ve created our very first Life at Now Magazine, highlighting how special and unique they are. In 2020, they’ve driven digital transformation for our customers, while continuing to embody the culture and values that make ServiceNow a company where people want to stay and develop their careers. We think that’s worth celebrating!

Learn more

ServiceNow's Leadership Team Discuss our Purpose and Values

Let’s take it from the top: our leadership team shares what gives us our edge – and what keeps us humble.

Learn more

Chat with ServiceNow on Slack

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Redeem Your Digital Gift Bag Offers

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Time Zone:
Wednesday, June 9, 2021 | 11:20am - 11:50am PT

Culture, DIBs & Recruiting

Jen Crim
Sr. Design Program Manager, ServiceNow
Kurdin Bazaz
Sr. Design Program Manager, ServiceNow
Alex Karr
Sr. Recruiter, ServiceNow
Saritha Kattekola
Staff Design Project & Program Manager, ServiceNow
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The Experience Org at ServiceNow is a growing and world-class organization, comprised of a diverse team of passionate and creative designers, researchers, writers, and program managers. We all share a superpower in empathizing and understanding our users’ and customers’ needs to create product experiences that people love!

We embrace diversity, inclusion, and belonging (DIBs) as a business imperative, a cultural value, and a shared commitment across ServiceNow.

Learn about our amazing culture, the values we believe in, our dedication to DIBs, and the open opportunities we have to join our team!

Wednesday, June 9, 2021 | 11:55am - 12:25pm PT

Future of Work

Lavy Kumar
Sr. Product Designer, ServiceNow
Kat Temple
Associate UX Designer, ServiceNow
Shan Sebastian
Staff Design Program Manager, ServiceNow
Tara Jensen
Staff Product Designer, ServiceNow
Jenn Chou
Sr. UX Designer, ServiceNow
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At ServiceNow, we make work work better for people. This past year has shown us the impact the world of work has on productivity, and it is our goal to accelerate its transformation to meet the needs of our employees and customers.

In this session, we’ll cover the who, what, where, and when of the future of work at ServiceNow as well as examples of how we as an organization are putting these methods into practice. We will also discuss trends and opportunities appearing in the new future of work and ways companies can adapt.

Thursday, June 10, 2021 | 11:15am - 11:45am PT

Culture, DIBS & Recruiting

Kurdin Bazaz
Sr. Design Program Manager, ServiceNow
Liz Rytting
Designer Program Coordinator, ServiceNow
Alex Karr
Sr. Recruiter, ServiceNow
Watch video

The Experience Org at ServiceNow is a growing and world-class organization, comprised of a diverse team of passionate and creative designers, researchers, writers, and program managers. We all share a superpower in empathizing and understanding our users’ and customers’ needs to create product experiences that people love!

We embrace diversity, inclusion, and belonging (DIBs) as a business imperative, a cultural value, and a shared commitment across ServiceNow.

Learn about our amazing culture, the values we believe in, our dedication to DIBs, and the open opportunities we have to join our team!

Thursday, June 10, 2021 | 11:50am - 12:20pm PT

Delivering Amazing Experiences

George Hinchliffe
Sr. Product Designer, ServiceNow
Joy Liu
Staff Product Designer, ServiceNow
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ServiceNow builds enterprise products that help companies and their end-users work smarter, faster, and easier. As a team, we strive to create product experiences that people love and make work, work better for people.

In this presentation, George and Joy, designers at ServiceNow, will explore what it means to deliver amazing experiences throughout the design process focusing on our end-users. We will share a case study that empowers designers on building great, sustainable products that are user friendly, visually beautiful, empowering and super charge productivity.

Friday, June 11, 2021 | 9:30am - 10:00am PT

Culture, DIBS & Recruiting

Jen Crim
Sr. Design Program Manager, ServiceNow
Jess Quittner
Sr. UX Designer, ServiceNow
Saritha Kattekola
Staff Design Project & Program Manager, ServiceNow
Alex Karr
Sr. Recruiter, ServiceNow
Gurbani Pahwa
Sr. Design Program Manager, ServiceNow
Watch video

The Experience Org at ServiceNow is a growing and world-class organization, comprised of a diverse team of passionate and creative designers, researchers, writers, and program managers. We all share a superpower in empathizing and understanding our users’ and customers’ needs to create product experiences that people love!

We embrace diversity, inclusion, and belonging (DIBs) as a business imperative, a cultural value, and a shared commitment across ServiceNow.

Learn about our amazing culture, the values we believe in, our dedication to DIBs, and the open opportunities we have to join our team!

Friday, June 11, 2021 | 11:15am - 11:45am PT

UX Best Practices

Yunyan Li
Sr. Mobile UX Designer, ServiceNow
Anna Le
UX/UI Designer, ServiceNow
Jen Kim
Sr. Content Designer, ServiceNow
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Curious about how we solve problems and design user-centric products at ServiceNow?

During this session, you’ll learn about the framework behind our user experience design process and the various roles and activities involved within each phase. You’ll also get hands-on experience with a rapid ideation session.