Meet Megan Doyle, Sr. Manager of Design Program Management at ServiceNow

May 11, 2021

We are lucky to have so many wonderful sponsors of this year’s Design at Scale conference–and we thought you might like to get to know them better! We’ve asked all of them some questions that get to the heart of why they’re passionate about enterprise design and design operations, what it’s like to work at ServiceNow, and what makes their products and services special to enterprise professionals.

Megan Doyle interview image

Rosenfeld Media: Why are you sponsoring this year’s Design at Scale?

Megan Doyle: We feel that the Rosenfeld Media team does a great job at bringing together interesting topics and diverse viewpoints within the UX design community. Many UX folks from diverse backgrounds and experiences attend this conference making it an ideal outlet for our team to share our experiences and passion for the products that we build.

Rosenfeld Media: What excites you about enterprise design?

Megan Doyle: Once of ServiceNow’s goal is to be the defining enterprise software company of the 21st century and so naturally we live and breathe enterprise design. What excites us most is the future of work and how our platform, products, and solutions impact the world of work in new and exciting ways.

Rosenfeld Media: What is the professional experience like for designers and DesignOps people at your company?

Megan Doyle: Our team of UX Designers, Content Designers and Design Program Managers address our users’ and customers’ most important needs, with the mission to create product experiences that they love. At ServiceNow, Design is incorporated in every step of strategy and development, so our team collaborates closely with both engineering and product management right from the get-go.

Rosenfeld Media: What is your culture like, who would new employees work with, and who are the champions?

Megan Doyle: The Experience Organization at ServiceNow is a diverse and global team of product designers, researchers, technical and UX writers, multimedia content developers, program managers, and technologists who shape the user experience of ServiceNow’s platform and products.

Across our varied skills and roles, we share superpowers of empathy, creativity, and customer focus. We harness these and our own diversity of backgrounds and perspectives to create product experiences that are user friendly, visually beautiful, and empowering.

We are passionate about the work we do, and the impact we have on our customers and each other. That’s why we go beyond– creating products that supercharge productivity, and experiences that resonate emotionally with our users.

Rosenfeld Media: What else should our community know about you?

Megan Doyle: Join us to do some of the most engaging and empowering work of your career. Check out our LinkedIn life page or our career’s page for more info!

View ServiceNow’s sponsor page for their scheduled sponsor activity sessions and more.