Recordings are available!

Speakers and Team


Susan Abookire
Assistant Professor at Harvard Medical School and Executive Coach at QMED Resources LLC
Sylvie Abookire
Civic Design Researcher, The Lab @ DC
Sarah Auslander
CX Expert, Payoneer
George Aye
Co-Founder and Director of Innovation, Greater Good Studio
Ron Bronson
Design Leader & Strategist
Ann Buechner
Director, Content Design, Coforma
Tracy M. Colunga
Civic Engagement Director, Bloomberg Center for Public Innovation at Johns Hopkins University
Ayhan Ensici
Chair, Dept. of Industrial Design, Vice Dean at Kadir Has University, Director, MA in User Experience Design
Justin Entzminger
Innovation Practice Director, Bloomberg Center for Public Innovation at Johns Hopkins University
Sarah Gallimore
Director of Design and Innovation, The Ohio State University
Mai-Ling Garcia
Digital Practice Director, Bloomberg Center for Public Innovation
Shawna Hein
VP of Design, Code for America (Former Ad Hoc)
Deirdre Hirschtritt
Qualitative Research Manager, Code for America
Kevin Hoffman
Digital Services Expert, United States Digital Service
Sha Hwang
COO, Nava Public Benefit Corporation
Jess Jones
Director, Product Design, Coforma
Marlon Kerner
Small Business Supporter, Entrepreneurs Forever
Onur Kocan
Design Strategist, Studio Karun Inc.
Chelsea Mauldin
Executive Director, Public Policy Lab
Caitlyn Nalder
Conflict Navigation Coach & Specialist, Caitlyn Nalder Consulting
Cesar Paredes
Qualitative Researcher, Code for America
Marie Perrot
Senior User Researcher, Code for America
Natalia Radywyl
Head of Research and Capability, Today
Betsy Ramaccia
Director, Design Research, Coforma
Gordon Ross
Vice President and Partner, OXD
Alexandra Schmidt
Author of Deliberate Intervention: Using Policy and Design to Blunt the Harms of New Technology
Terrance Smith
Bloomberg Public Innovation Fellow, Johns Hopkins University Bloomberg Center For Public Innovation
Amahra Spence
Co-founder, Creative Director, MAIA
Kyria Stephens
Director of Inclusion & Community Initiatives, The Buffalo Niagara Medical Campus
Kristin Taylor
Director of Product Design, MBTA Customer Technology
Frances Yllana
Senior Manager, Design Operations, Coforma
Magdalena Zadara
Head of Product, DigitalService GmbH des Bundes

Workshop Instructors

Katherine Spivey
Communications and Plain Language Expert
Victor Udoewa
Chief Experience Officer & Service Design Lead, NASA


Sarah Brooks
Human Interface Design, Apple
Kara Kane
Head of Profession for Design, Government Digital Service
Ariel Kennan
Senior Fellow, Beeck Center for Social Impact + Innovation


Bria Alexander
Sr. Design Program Manager, Adobe
MJ Broadbent
CX Design Leader, Graphic Facilitator, Virtual Scribe
Melissa Burnett
Senior Design Cross-Product Lead, Dell Technologies
Lead Facilitator
Karen Corbett
Director of Operations, Rosenfeld Media
Adeline Crites-Moore
Marketing Director, Rosenfeld Media
Nathan Gold
Speaker Coach
Michelle Kaplan
Director, Business Development, UX Training & Event Sponsorships, Rosenfeld Media
Elle Kyle
Operations Coordinator, Rosenfeld Media
Jamaal Lewis
Service Representative
Phill LoFaso
Senior Director, Marketing & Sales, Rosenfeld Media
Kat Meyer
Director, Conferences and Communities, Rosenfeld Media
Ed Rosenfeld
Principal and COO, Rosenfeld Media
Lou Rosenfeld
Principal, Rosenfeld Media
User Experience Designer
Louisa Sholar
Student Analyst, Digital Benefits Team, Beeck Center for Social Impact + Innovation
Conference Librarian