Apply to Present at Civic Design 2022
Podcast: Preview the Design at Scale 2022 Conference
Covid has fragmented our teams, workplaces, work rituals, and in some circumstances, our self-confidence. It has also forced us to learn, adapt, and improve our work at a stunningly rapid pace.
It’s a great time to take stock of what we learned these past two years, and get ready to apply those lessons in the years to come. In this episode of the Rosenfeld Review, Lou speaks with long-time Design at Scale conference curators Kit Unger and Lada Gorlenko to discuss how the conference presents the perfect opportunity to make that pivot—and make the case for you to be a part of the conference program.
Topics discussed include:
• How closely-aligned teams can forge ahead despite the challenges Covid has presented
• The importance of reconsidering how teams currently support objectives
• Learning to work together in new ways that help shift the existing work dynamic into a positive and more powerful frame
• Uncovering drivers that allow teams to surpass pre-established boundaries around collaboration
• Shifting how we perceive ownership—across all levels—in organizations
Podcast: Learnings from Applying Trauma-Informed Principles to the Research Process
If the past two years haven’t made it clear, researchers and designers absolutely must be prepared to understand and address trauma as a factor in our work and our lives. Social worker, designer, and Advancing Research 2022 speaker Rachael Dietkus joins Lou on the Rosenfeld Review to plumb the intersection of social work, UX, and how these play out in trauma-informed research and design. She shares her approach to applying trauma-informed principles to the research process, and highlights important key factors including:
- Defining Rachael’s three main intersections between design and social work: social work values, design research methodologies, and trauma-informed (also known as trauma-responsive) principles
- The importance of asking how the above three principles meld together in design to foster a humanistically-informed lens
- The ways social work as a care field translates into user experience design, and why this is a necessary step to include in design methodology
- How the concept of “care,” which includes building relationships, establishing rapport, hearing other people’s stories, and more is central to ensuring human-centered design principles
- Addressing the preexisting disconnect between designers (from a process-based perspective) and social workers (from a humanistic perspective), and how collaboration between the two can positively impact end users
- Ensuring the preconditions that need to exist are shared and maintained at the highest level of integrity, and how a safety plan can help bring this to reality
- The importance of assessing risk when building new programs and policies, as well as addressing adjacent process methodology-related contexts
- How engaging with people from a design perspective means engaging with trauma, and why that positively challenges designers to show up in wholesome capacity
- What it means to weave compassion and understanding into design
- How the trauma-informed approach can serve as a set of preventive measures that can help mitigate potential negative impacts for users
Learn more from Rachael’s talk, “Learnings from Applying Trauma-Informed Principles to the Research Process” at our upcoming virtual conference, Advancing Research 2022 (virtual, March 9-11). Register today!
Podcast: Women Talk Design with Danielle Barnes
Creating and maintaining an inclusive environment that makes anyone feel welcome requires conscious and consistent effort. Whether it’s presentation, operation, or curation—incorporating your team’s voices in a healthy and organic manner as a business practice requires thinking outside the box.
In this episode of the Rosenfeld Review, you’ll hear from Danielle Barnes, CEO of Women Talk Design, as she and Lou discuss the fundamentals of designing meetings and conference presentations that are more inclusive.
Key points Danielle and Lou address include:
• Remolding non-inclusive systems to which women and non-binary folks are forced to adapt;
• Assigning rotating facilitator roles, and how those roles can promote inclusivity;
• How truly “listening” to those who are speaking can give facilitators the insights they need to curate a fantastic meeting;
• Raising awareness for the consequences of being talked over, and how to drive safety and accessibility in meetings for team members; and
• Tips to improve your natural stage presence when giving a talk.
You’ll also hear insights in how to create more inclusive environments by empowering those whose voices are not heard—and how safe spaces, when done right, help make this happen.
Podcast: Radical Participatory Research—Decolonizing Participatory Processes
Although large areas of the federal government focused on design as a practice do not closely involve the citizenry in their design processes, Victor Udoewa, Chief Experience Officer and Service Design Lead, NASA, has taken a vastly different approach to end user design methodology in government.
In this episode of the Rosenfeld Review, Victor brings us up to speed on participatory design and its pros and cons. He also explains his radical approach to it—a meta-methodology he’s used in service and system design—and how his radical approach enables people to participate in and influence high-level government design projects.
Victor shares his insights around key areas of participatory design, including:
• A redefined approach to “radical” participatory design, and how this difference meaningfully distinguishes his work from a socio-human perspective
• A focus on his department’s efforts to help develop the economy in support of small businesses
• Weighing the impact of “power” in design organizations as they shape methodology from a higher-level perspective
• How incorporating end user insights can holistically influence design outcomes despite existing power dynamics that may have previously stunted those opportunities
• How methods such as the collaborative design studio can derive a wider range of insights from end users
• Demystifying participatory design by bridging the gap between old and new perspectives
• Rethinking how information is shared from a socio-economic perspective
• The benefits in shifting research from an investigation-based methodology to a more humanistic approach, such as navigating a socio-human system
• Rethinking poverty as the lack of relationships from which money flows, and how this parallel can be drawn with information/research initiatives
Learn more from Victor’s talk, “Radical Participatory Research: Decolonizing Participatory Processes” at our upcoming virtual conference, Advancing Research 2022 (virtual, March 9-11). Register today! rosenfeldmedia.com/advancing-research-2022/
Apply for a Scholarship to Advancing Research 2022
Apply for a Scholarship to Advancing Research 2022
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Advancing Research 2022: We’re shifting from hybrid to virtual
The bad news, then the good news
Bad news first
Sadly, we’re reverting Advancing Research 2022 to a virtual only event; it’ll run three days (March 9-11) instead of two.
It’s heartbreaking—we had an incredibly innovative hybrid event designed for you. We desperately wanted to host you here in NYC. And three years in, we’ve still not had a chance to meet in person!!
But these are uncertain times, and we don’t want you, our speakers, or our team risking exposure to COVID. Let’s hope we’ll go hybrid in 2023.
Now the good part
If you’ve attended any of the seven COVID-era conferences that Rosenfeld Media has produced, you’ve seen (and helped) us tune the virtual experience to the point where it’s on par with great in-person events. From facilitated attendee cohorts and social events to incredibly engaging Slack discussions and our emcee Bria Alexander’s bad dad jokes, we’ve truly designed our way past Zoom fatigue. And you’ll walk away with notes, sketch notes, the decks, resource lists, and of course access to the recordings.
The speaker roster and program are coming together nicely, and the workshop lineup will be announced very soon. Ticket prices go up January 12; if you’re confident that our curation team of Jamika Burge, Jem Ahmed, and Chris Geison can deliver an amazing program along with our fantastic virtual experience (I think you should be!), you might want to register now.
We hope we’ll see you virtually at Advancing Research 2022!
Best,
—Lou Rosenfeld and the Rosenfeld Media team
Life and Death Design by Katie Swindler is available now!
Grab your copy of Life and Death Design: What Life-Saving Technology Can Teach Everyday UX Designers today!
Katie Swindler’s new book will help us redefine how we might view a core human function—specifically, the stress response—and how stress can be an informative tool for designers.
As an experienced presenter who has spoken on UX topics internationally at industry events, Katie believes that brands who wish to truly connect with consumers must expand utility through emotion. She illustrates how leveraging stress-informed design enables users to perform optimally during high-stress or traumatic experiences.
Important questions Katie tackles in her book include:
- How does understanding the stress response help designers deal with high-stress situations?
- How can designers leverage redundancy and biomimicry to enhance a final product?
- How stress-informed design can support experts in a way that preserves an organic workflow?
- How did conscientious attention to detail in design help save the lives of heroic users?
- What is “abusive design,” and how do we avoid it?
- And much, much more!
Life and Death Design contains these and many more fascinating examples that serve as beautifully counter-intuitive resources for designers. Life and Death Design is available to order!
Learn more about Katie here.
Life and Death Design by Katie Swindler is available now!
Grab your copy of Life and Death Design: What Life-Saving Technology Can Teach Everyday UX Designers today!
Katie Swindler’s new book will help us redefine how we might view a core human function—specifically, the stress response—and how stress can be an informative tool for designers.
As an experienced presenter who has spoken on UX topics internationally at industry events, Katie believes that brands who wish to truly connect with consumers must expand utility through emotion. She illustrates how leveraging stress-informed design enables users to perform optimally during high-stress or traumatic experiences.
Important questions Katie tackles in her book include:
- How does understanding the stress response help designers deal with high-stress situations?
- How can designers leverage redundancy and biomimicry to enhance a final product?
- How stress-informed design can support experts in a way that preserves an organic workflow?
- How did conscientious attention to detail in design help save the lives of heroic users?
- What is “abusive design,” and how do we avoid it?
- And much, much more!
Life and Death Design contains these and many more fascinating examples that serve as beautifully counter-intuitive resources for designers. Life and Death Design is available to order!
Learn more about Katie here.