Now published: The Design Conductors by Rachel Posman and John Calhoun!

5 Resources for implementing AI into your UX design process

05/13/2024

If you’ve been online in the last couple of years, you’ve seen the recent boom of artificial intelligence (AI) across industries. Chat-GPT and Midjourney are practically household names. Whether you’re an enthusiast or a skeptic, it’s clear that artificial intelligence is becoming more commonplace. Caution with new technology is crucial, but adding AI to certain projects can lead to promising results. A few key benefits of using AI in user experience (UX) design include automating repetitive tasks, reducing user error, assisting with content generation, and more. With the right care, AI can be a helpful resource for UXers.

So, how do we implement AI into UX workflows?

In this post, we’ll cover a few ways to do just that by highlighting some up-and-coming products and resources you can add to your UX/AI arsenal.

Get an assist with your UX writing

First, it’s crucial to start small when implementing something new like artificial intelligence into your workflow. Test AI tools on a limited scale first, and see what kind of impact it makes. One simple yet effective step to begin implementing artificial intelligence into your process is through content generation and creation. Writer’s block affects us all, and staring at a blank page can be daunting, but with the help of AI, the words can keep flowing!

Frontitude, a leading platform for managing UX content, has just the tool to help you maximize your UX writing prowess. Frontitude’s UX Writing Assistant streamlines the UX writing process and empowers design teams to create exceptional user experiences. Make your writing more consistent and efficient through the UX Writing Assistant’s generated suggestions—tailored for your specific context. Powered by OpenAI’s GPT-3.5, the UX Writing Assistant suggests content based on industry standards, product details, target audience, and more. Plus, it integrates with Figma, ensuring a smooth and efficient workflow. By keeping the content creation process within the design ecosystem, teams can maintain focus and maximize productivity.

As an individual, this product is free to use! For teams, there are different tiers for editor seats within the UX Writing Assistant—starting at $10/seat/month—as well as additional guidelines, integrations, and more. Contact Frontitude for more pricing information.

By incorporating Frontitude’s UX Writing Assistant into your UX process, you can unlock new levels of efficiency, consistency, and user-centricity.

Power your prototyping with AI

What is UX without a prototype? This critical step in the UX design process allows designers to iterate their ideas and gather feedback. However, traditional prototyping methods can be time-consuming and labor-intensive, often slowing down the overall design workflow.

Uizard addresses this challenge by leveraging AI to automate and accelerate the prototyping process. With Uizard’s text-to-UI generator, you can bring ideas to life in minutes. With just a few prompts or sketches, the platform’s AI can generate user interfaces, visual assets, and more! This tool not only saves time but also sparks creativity by providing inspiration for new design directions to explore.

Starting for free with unlimited viewers, 2 projects, and 10 free templates, Uizard has three tiers. Pro contains everything in free but with unlimited projects and templates for $12/month (billed yearly). Businesses can opt for the $49/creator/month option to get everything in Pro but with priority support.

Whether you’re a seasoned designer or just starting, Uizard’s AI-driven prototyping tools offer a powerful and intuitive solution to streamline your workflow.

Use AI to generate insights from user research

Another way to implement AI into your user experience research practice is through an AI research assistant. Miro, a leading online whiteboard platform, has introduced a feature called Miro Assist, which harnesses the power of artificial intelligence to streamline the UX design process and enhance team collaboration. Miro Assist uses the information already in your existing Miro board to generate insights, analyses, task lists, summaries, and more.

By analyzing your existing designs and wireframes, the AI can offer suggestions for improvements, identify potential usability issues, and recommend best practices based on industry standards and design principles. This collaborative approach empowers UX designers to make informed decisions and refine their designs iteratively, ensuring a user-centric approach throughout the process. Miro Assist is designed to learn and improve continuously based on user interactions and feedback. As designers utilize the AI-powered features, the system adapts and refines its suggestions, ensuring that the assistance provided becomes increasingly relevant and valuable over time. This continuous learning capability ensures that Miro Assist remains a valuable asset in the ever-evolving UX design landscape. Miro Assist’s pricing is calculated per team member. See here for more information.

Let AI analyze your user interviews

User experience wouldn’t exist without the subject: the user. By conducting interviews, user researchers gain valuable insights into behaviors, pain points, and preferences, all of which influence the creation of intuitive and user-centric products. Yet, transcribing and analyzing these interviews is often tedious, taking up time that could be better spent on other efforts. Enter Fireflies.ai.

Fireflies.ai is an intelligent note-taking tool for transcribing and capturing notes from user interviews. With advanced speech recognition technology, this program ensures accurate and reliable transcriptions, lightening the load of researchers where it is much needed. Instead of capturing every detail, researchers can focus their attention on the interview at hand, actively listening and engaging with the user. Once transcribed, Fireflies.ai uses natural language processing and machine learning algorithms to identify key themes, sentiments, and patterns. UXers can quickly search for pain points or other feedback and transform this information into actionable insights. Plus, Fireflies.ai integrates with Figma, Miro, and Slack for a seamless workflow.

Get educated on the potentials and pitfalls of AI

Artificial intelligence-powered products in the UX field are becoming more and more common, but what if you want to see a real-life example of how AI has been implemented into UX? See the practical applications and ethical considerations of AI in UX at Designing with AI 2024, a virtual conference taking place June 4-5, with optional virtual workshops scheduled for the following weeks. Learn from case studies like this one about AI-assisted documentation in healthcare, demos about streamlining the user research process with AI, and end-of-day panels that dissect the ethical ramifications of each day’s talks. Plus, be inspired by our keynote speakers Dan Hill, author of Dark Matter and Trojan Horses, and Jodi Forlizzi, Herbert A. Simon Professor of HCI, Carnegie Mellon University.

There is immense potential in the integration of artificial intelligence into UX design processes. By leveraging AI-powered tools like Frontitude’s UX Writing Assistant, Uizard’s prototyping platform, Miro Assist, and Fireflies.ai, UXers can streamline their workflows and generate new insights. However, it’s crucial to approach the subject of AI with its impact on the design process and the end-user experience in mind. By staying informed through resources like the Designing with AI 2024 conference, UX professionals can navigate the opportunities and challenges of AI integration, ultimately harnessing its power to create exceptional, user-centric products that truly resonate with their target audiences.