Whitney is passionate about making interactions with government effective and enjoyable, bringing design literacy to elections and other government workers, and on a mission to ensure voter intent through design.

An authority on gathering user insights to design products where people matter–expertise gained in her work with government, nonprofit, and tech companies–she is the author of three books with practical advice in user experience: A Web for Everyone: Designing Accessible User Experiences;  Storytelling for User Experience; and Global UX: Design and Research in a Connected World.

In addition to serving as the Executive Director of the Center for Civic Design, Whitney co-created the first course on Election Design for the University of Minnesota Certificate in Election Administration.  She serves on advisory boards for Center for Tech and Civic Life, Los Angeles County’s Voting Systems for All People, VotingWorks, and the Participatory Budgeting Project. She holds a master’s degree from The Open University in the UK.