Real Users, Real Time, Real Research
Published: February 2010
by Nate Bolt & Tony Tulathimutte
Remote Research is filled with sage advice, entertaining case studies, methods, and clear procedures that will benefit both new and experienced user researchers. Remote Research is an absorbing book that should be on the reading list of every user researcher. Kudos to Bolt and Tulathimutte for an engaging and informative guide to better remote research."
—Chauncey Wilson Senior Manager, AEC User Research, Autodesk, Inc.
Remote studies allow you to recruit subjects quickly, cheaply, and immediately, and give you the opportunity to observe users as they behave naturally in their own environment. In Remote Research, Nate Bolt and Tony Tulathimutte teach you how to design and conduct remote research studies, top to bottom, with little more than a phone and a laptop.
The book's benefits
- Learn how recent developments in Web products and services allow you to recruit, manage, and conduct user research projects 100% remotely
- Learn what you can uncover with remote research that you can't learn in a lab study
- Understand the differences between different types of remote research, and the strengths and limitations of each
- Understand the most important principles of native environment research for preserving authentic and valid user feedback in unpredictable out-of-lab settings
- Learn the pragmatics of designing a remote study, so you can do it yourself and impress the hell out of everybody
“Remote Research” Blog
Yes, it’s finally here! You can now pick up a copy of Nate and Tony’s Remote Research in a variety of flavors: one package (US$36) includes a lovely four color paperback and a screen-optimized DRM-free PDF; the other (US$22) is a pair of DRM-free PDFs (one screen-optimized, the other for you to print yourself). Let …
User Research Friday 2010 is coming February 19! URF is a casual half-day conference brought to you by the gentle folks at Bolt | Peters. We bring user research experts together for advanced discussion, beverages, relaxed learning, and heavy socializing. Past attendees have included design, UX, and research superstars from organizations including IBM, Google, Nokia, …
The soul of remote research is that it lets you conduct what we call Time-Aware Research. By now UX researchers are familiar with the importance of understanding the usage context of an interface–the physical environment where people are normally using an interface. Remote research opens the door to conducting research that also happens at the …
A new article on 90 Percent of Everything discusses a few ways to screen out potential “fake users” who lie about their qualifications to participate in your study: In fact, a lot of liars can be screened out by writing a really good screener questionnaire. For example, here’s a decoy question that the Mozilla metrics …
Liz Bacon of Devise maintains a great list of remote usability testing tools on Google Docs; check em out! (We’re working on something like this in the near future as well; for now, check out the Tools page on our sister website, remoteusability.com!)