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Remote Research

remote research spot image

Real Users, Real Time, Real Research

By Nate Bolt & Tony Tulathimutte

Published: February 2010
Paperback: 266 pages
Paperback ISBN: 978-1933820-77-4
Ebook ISBN: 978-1933820-44-6

Remote research allows you to recruit subjects quickly, cheaply, and immediately, and give you the opportunity to observe users as they behave naturally in their own environment. In Remote Research, Nate Bolt and Tony Tulathimutte teach you how to design and conduct remote research studies, top to bottom, with little more than a phone and a laptop.

Remote research allows you to recruit subjects quickly, cheaply, and immediately, and give you the opportunity to observe users as they behave naturally in their own environment. In Remote Research, Nate Bolt and Tony Tulathimutte teach you how to design and conduct remote research studies, top to bottom, with little more than a phone and a laptop.

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Table of Contents

Foreword by Peter Merholz
Chapter 1: Why Remote Research?
Chapter 2: Moderated Research: Setup
Chapter 3: Recruiting for Remote Studies
Chapter 4: Privacy and Consent
Chapter 5: Moderating
Chapter 6: Automated Research
Chapter 7: Analysis and Reporting
Chapter 8: Remote Research Tools
Chapter 9: New Approaches to User Research
Chapter 10: The Challenges of Remote Testing
Conclusion: Don’t Waste Your Life Doing Pointless Research

FAQ

These common questions about designing for kids and their short answers are taken from Nate Bolt and Tony Tulathimutte’s book Remote Research: Real Users, Real Time, Real Research. You can find longer answers to each in your copy of the book, either printed or digital version.

  1. What is remote user research, anyway? Is it anything like focus groups or surveys?
    Remote user research is simply a type of user experience (UX) research that’s conducted over the phone and Internet, instead of in person. In general, UX research seeks to understand how people interact with technology. Unlike focus groups and surveys, market research techniques that are used to learn people’s opinions and preferences, UX research focuses on studying people’s behavior. In that sense, remote user research isn’t really like market research; however, both remote user research and market research can be applied toward improving the design of existing technologies and inspiring new ones.
    See Chapter 1, page 3. 

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